How 2-1-1 Can Help

Chicago and suburban Cook County residents can access 2-1-1 and get connected to critical health and social services. 2-1-1 is a free, local, 24/7/365 service that connects all  Cook County residents to essential health and social service support and information during times of non-emergency crisis and for everyday needs.

Call
Dial 2-1-1 from any phone pad
Text
Text your zip code to 898-211
Chat
Use the widget in the lower right corner of your screen.
Email
Email info@211metrochicago.org with specific questions.

More Numbers to Call For Help

9-1-1
Call 9-1-1 for emergencies.
3-1-1
Call 3-1-1 or call your city or village office for municipal or local government services if 3-1-1 is not available in your community.
9-8-8
Call 9-8-8 for the suicide and crisis lifeline.

Key Components of 
2-1-1 Metro Chicago

Live Support
24/7/365 access to a trained, empathetic specialist via phone, web, and text message
Information
Comprehensive database of available services, programs, and benefits
Data
Secure data about client needs, community gaps, and trends used to inform decision-making and local investments
Awareness
Education tools to ensure anyone who may need help or who wants to help knows where to start

Key Components of 
2-1-1 Metro Chicago

Live Support
24/7/365 access to a trained, empathetic specialist via phone, web, and text message
Information
Comprehensive database of available services, programs, and benefits
Data
Secure data about client needs, community gaps, and trends used to inform decision-making and local investments
Awareness
Education tools to ensure anyone who may need help or who wants to help knows where to start

Find The Help You Need Now

Residents can also dial 2-1-1 or (773) 362-4401 to get connected to a trained Resource Navigator, text their zip code to 898-211, or use the chat button on the lower right side of the page.

Partners

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