Is your ITSM roadmap ready for 2026? Modern organizations are moving away from fragmented tools toward unified, AI-driven platforms. This on-demand session provides a forward-looking view of the ITSM trends that matter most for IT leaders and SRE teams. Expect insights on: Unified platforms that bridge the gap between service and infrastructure. Real-time data sync across all IT teams. Rethinking your digital transformation roadmap. Access the session today: https://hubs.la/Q03-xvvc0
Xurrent
Software Development
Santa Barbara, California 16,292 followers
Powering Frictionless IT and Peak Productivity
About us
Xurrent is transforming service management for the modern enterprise in one unified platform. At its core, Xurrent ITSM powers the modern service management experience with an AI-forward, service-oriented, multi-tenant platform that streamlines IT operations, automates workflows, and connects teams across the enterprise. Built for simplicity, speed, and scale, it empowers organizations to deliver frictionless service experiences while improving business performance. Extending beyond traditional ITSM, Xurrent brings reliability and transparency into the same ecosystem through Xurrent IMR (Incident Management & Response) and Xurrent Status Pages. Together, they provide complete visibility and control across the service lifecycle from intelligent alert correlation and automated diagnostics to real-time status communication and continuous post-incident learning. The result is a connected platform that’s Easy, Advanced, and Complete uniting service, incident, and reliability management under one roof. With Xurrent, enterprises move faster, collaborate smarter, and build systems that stay reliable even under pressure. Hundreds of global organizations trust Xurrent to elevate their service and reliability operations. In 2023, Xurrent was recognized for the third consecutive year as a Gartner® Peer Insights™ Customers’ Choice in the Voice of the Customer: IT Service Management (ITSM) Platforms.
- Website
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https://www.xurrent.com
External link for Xurrent
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- Santa Barbara, California
- Type
- Privately Held
- Founded
- 2010
- Specialties
- SIAM, ITSM, Enterprise Service Management, Service Management, ITIL, SaaS Software, IT Service Management, KCS, PPM, EVM, and ITFM
Products
![Click here to view Xurrent]()
Xurrent
Service Desk Software
Service Management for the Modern Enterprise Powering Modern IT and Business Operations Today’s service management needs are light-years beyond traditional capabilities. Xurrent’s solutions address the core challenges your business, providing lightning-fast, AI-powered, intuitive service management: - IT Service Management (ITSM) - IT Operations Management (ITOM) - Managed Service Provider (MSP) - Enterprise Service Management (ESM)
Locations
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Primary
Get directions
8 W Victoria Street
Santa Barbara, California 93101, US
Employees at Xurrent
Updates
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Welcome to the "Doom Loop." Please exit to the left. ↩️ If you feel like you're fixing the same server issue every Tuesday, you aren't crazy. You're just part of the 81% of organizations facing the same issues over and over again. We call it the Doom Loop: Detection ➡️ Recovery ➡️ Repeat. No root cause fix and wasted war rooms. It’s time to break the cycle. 🛑 ✅ Fix the root cause. ✅ Automate corrective actions. ✅ Update the runbooks. ✅ Turn that "Doom Loop" into a "Virtuous Cycle." Watch the video to see how we turn continuous improvement into your unfair advantage. 🚀 #Xurrent #IncidentManagement #DoomLoop #SeraAI #BreakTheCycle
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We're #hiring a new Revenue Operations Analyst in Austin, Texas. Apply today or share this post with your network.
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Fragmented incident response leads to one thing: slow MTTR. Watch our on-demand webinar to discover how the ITxM framework breaks down silos and creates a unified path to efficiency. Key Takeaways: ✔️Streamline ITOM, ITSM, and ITIM. ✔️Practical tips for IT leaders. ✔️Actionable insights for better long-term results. Watch the "Service Management Unlocked" session here: https://hubs.ly/Q03Z_XJg0
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7 vendors evaluated. 6 subsidiary banks. 1 platform to connect them all. Addiko Bank AG implemented Xurrent across Central and South-Eastern Europe in record time — with some departments live in just 2 weeks. 🎯 Enterprise-wide ESM serving nearly 1 million customers across 160 branches ⚡ More automated workflows in 4 months than in 10 years with legacy tools ✨ Real-time cross-border collaboration through account trusts Build a banking-grade platform that grows with your ambitions. Read the full breakdown: 👇🏽 https://hubs.la/Q03Z_wS90 #ITSM #ESM #DigitalTransformation #CloudComputing #Innovation
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We're #hiring a new Sales Manager in Bengaluru, Karnataka. Apply today or share this post with your network.
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Meet Shyamkumar Kalariya, Shyam joined Xurrent as a Software Engineer because he wanted something most backend roles don't offer — a direct connection to the customer journey. 3.5+ years later, he's now part of Xurrent's engineering management team, helping bring our unified ITSM and IMR (Incident Management Response) platform to life. Based in our Bangalore office, Shyam balances code with cricket 🏏 and badminton 🏸 matches with his teammates. He's also training for his first half-marathon🏃🏽♂️ in 2026. His philosophy? Stronger body, sharper mind, better products. We're proud to have Shyam running full speed with us. Read more: https://lnkd.in/ghZYTzn6 #LifeAtXurrent #Careers #WorkCulture #Hiring #FutureOfWork
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We're #hiring a new Marketing Coordinator in Austin, Texas. Apply today or share this post with your network.
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New Year's Resolution: Stop letting legacy tools run your life. 🚫 We've all been there—drowning in a sea of notifications because our enterprise tools are too fragmented to handle the load efficiently. The "swivel-chair" interface of 2025 is a recipe for burnout. Let's leave the noise behind. Your 2026 with Xurrent is about smart automation and a single, unified platform. It's about technology that works for you, auto-remediating issues while you rest easy. Ready to silence the noise? Learn how: https://hubs.ly/Q03Zdyc90
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