Privacy Policy

We value the trust you place in us when you visit our website or use our services, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and similar global standards.

By using our website or engaging with Levidia services, you consent to the practices described below.

1. Who We Are

Levidia is a digital agency that specializes in web design, development, branding, and online marketing solutions. Our website (https://levidiaa.com) provides information about our services, allows visitors to contact us, and may collect limited data to improve user experience.

If you have any questions about this Privacy Policy or how we handle your data, you can contact us directly at [email protected].

2. Information We Collect

We collect information to provide better services, respond to inquiries, and improve how our website works. The data we collect falls into two main categories: information you provide directly and information collected automatically.

I). Information You Provide

When you interact with us through forms, email, or phone, we may collect:

• Your full name
• Company name (if applicable)
• Email address
• Phone number
• Project details or business inquiries
• Any other information you choose to share with us

This information is collected when you:

• Request a quote or consultation
• Subscribe to our updates or newsletters
• Contact our team through the website or email
• Apply for a job or partnership opportunity

II). Information Collected Automatically

When you visit our website, certain data may be collected automatically, such as:

• IP address
• Browser type and version
• Device type and operating system
• Referring website or link
• Pages you visit and time spent on each page
• Date and time of visit

We collect this data using tools such as cookies, analytics software, and server logs to understand how users interact with our website.

3. How We Use Your Information

Levidia uses the collected information for the following purposes:

• To respond to your inquiries, project requests, or feedback
• To improve our website's performance and user experience
• To personalize communication based on your needs and preferences
• To manage business relationships with clients and partners
• To send updates, marketing materials, or newsletters (only if you opt in)
• To analyze web traffic and improve our marketing strategies
• To comply with legal obligations or resolve disputes

We only use your personal information for the purposes for which it was collected and will not process it further in a way that is incompatible with those purposes.

4. Legal Basis for Processing (for EU/EEA Users)

If you are located in the European Economic Area (EEA), we process your personal data based on one or more of the following legal grounds:

• Your consent: When you voluntarily provide information or subscribe to communications.
• Contractual necessity: To deliver services or fulfill an agreement with you.
• Legitimate interests: To improve our services, secure our website, or communicate relevant updates.
• Legal obligation: To comply with applicable laws or respond to lawful requests.

You may withdraw your consent at any time by contacting us using the details provided above.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze site performance. Cookies are small text files placed on your device that help us understand how you use our site.

III) Types of Cookies We Use

• Essential Cookies: Necessary for website functionality, such as navigation and security.
• Analytics Cookies: Help us understand how visitors use our website so we can improve performance.
• Marketing Cookies: Used to personalize ads or track conversions (only used with consent).

You can manage or disable cookies at any time through your browser settings. However, some parts of the site may not function properly without them.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy. The duration depends on:

• The nature of your relationship with us
• Legal and tax requirements
• Business needs for maintaining communication records

Once data is no longer needed, it is securely deleted, anonymized, or archived in compliance with applicable law.

7. How We Protect Your Information

Levidia takes data protection seriously. We implement appropriate technical and organizational measures to secure your personal information from unauthorized access, alteration, or disclosure.

Our measures include:

• Secure HTTPS protocol for all website communications
• Firewalls and encryption for sensitive data
• Regular system updates and security audits
• Restricted access to personal information among authorized personnel only

While we take all reasonable precautions, no system is completely secure. You acknowledge that data transmission over the internet carries some inherent risks.

8. Sharing and Disclosure of Data

We do not sell, rent, or trade your personal information. We may share limited data with third parties only when necessary, such as:

• Service providers: Trusted partners who assist with hosting, analytics, or communication tools, all bound by confidentiality agreements.
• Legal requirements: When required to comply with a law, regulation, or government request.
• Business transfers: In the event of a merger, acquisition, or asset sale, where data may be transferred as part of that transaction (you will be notified if this occurs).

All third parties that handle your data on our behalf are required to process it securely and in accordance with this Privacy Policy.

9. Your Data Rights

Depending on your location, you have certain rights regarding your personal data. These may include:

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to correct any inaccurate or incomplete data.
• Deletion: Request the deletion of your personal data where legally possible.
• Restriction: Limit the way we process your information.
• Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to processing based on legitimate interests or direct marketing.

10. International Data Transfers

Levidia operates globally and may store or process data in different countries. When we transfer personal data outside your jurisdiction, we ensure appropriate safeguards such as contractual clauses or other approved mechanisms to protect your privacy.

11. Links to Other Websites

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those external sites. We encourage you to read their privacy policies before providing any personal information.

12. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated version will always include the "last updated" date at the top of this page.

Continued use of our website after changes take effect constitutes your acceptance of the revised policy.

13. Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or how we manage your personal information, please reach out to us at [email protected].