Category: Troubleshooting

A description of common, and not so common problems that sometimes happen when installing and activating Memberium. Each problem has a detailed solution on how to fix that particular issue. If at anytime you can’t solve an issue on your own please contact Memberium customer support immediately.

We received reports from users who are getting the errors below: Memberium cannot connect to CRM: “Invalid API Key (328): ERROR: 8 – cURL error: SSL certificate problem: certificate has...

In this article, you’ll learn how to fix any problem that you’re facing with redirecting users after the login and get help redirecting users to the correct page on your...
If you're facing any login issues, this guide will walk you through the exact steps our support team will take to troubleshoot and solve your issue. By following this guide,...
This guide will show you how to fix all of Memberium's warnings and error messages....
When installing on WP Engine, you will need to contact WP Engine support and request that they turn off the "redirect_bots" setting, and purge the cache. If this setting is...
This function automates the process of scanning for subscriptions that are active, but are at or past their end date. Infusionsoft does not automatically provide this capability....
If you are receiving a 300, 400, or 500 series error when trying to do an HTTP POST from Infusionsoft, these errors are usually easily fixable, and we'll walk through...
Learn how to diagnose and fix various Infusionsoft web form error codes....
If you can't solve the problem yourself easily, please contact us at support. We can usually help you resolve problems quickly and easily if you supply us the proper information....
Memberium strives at all times to maintain maximum compatibility with WordPress Core and Plugins. However there are situations where plugins may bypass or override core functions, resulting in a loss...
The Infusionsoft HTTP POST is a powerful tool in your Infusionsoft Membership site automation toolkit. HTTP POSTs are a simple API that can be used between web servers to allow...
Memberium requires the ability to send and receive data to the web to operate, both to communicate with your Infusionsoft app and to connect to our License Server. When operating...
If you come across an HTTP POST error message like org.apache.commons.httpclient.ConnectTimeoutException: The host did not accept the connection within timeout of 5000 ms, it is most likely that your hosting...

Make sure the test member’s email isn’t the same as an existing wordpress admin email. Log ins for test members can’t use the same email addresses as wordpress admins. Check...

Make sure the right membership tag is applied to a test contact’s record that you’re testing. You can verify what the correct tag is for your membership levels by going...

Book a Call

Welcome to Memberium!

We are very excited for you to be part of our family. 

We would love to answer any questions that you have!

Please choose the best time for you to get in a call with us. 

For Technical Support, you can contact us at https://keap.memberium.com/support/ or Email us at support@memberium.com.