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ISO
Getting Started
Table of Contents
Gaining Online Portal Access
Frequently Asked Questions
QRG Reference Database
Dual Pricing Guide
RMA Request Form
Multi-MID User Guide
FlexFactor QRG
FlexFactor User Guide
ACH Auth User Guide
ACH Auth QRG
VISA CEDP QRG
SIM Configuration QRG
PORTAL
Sidebar Reference
Home
User Management
Overview
Search User Account
Export User Data
Add ISO Operator Account
Add Sub ISO Account
Access User Account Overview
Edit User Contact Information
Resend Account Activation
Delete User Account
View User Audit Log
Activate Account
De-Activate Account
Enable/Disable 2FA for User
View User's Visible Devices
Merchant Management
Search Merchant Account
Export Merchant Account Data
Full Board Merchant Account
Quick Board Merchant Account
Select Filter Options
Add Store and Device to Existing Merchant Account
Add Device to Exisiting Merchant Account
Add EBT to an Existing Device
Add Gift Card Credentials to an Existing Device
Delete a Device from a Merchant
Delete a Store from a Merchant
Delete a Merchant Account
View a Merchant's Audit Log
View a Merchant's Transactions
View a Merchant's ValorShield Rules
View a Merchant's Settings
View a Merchant's Operators
Adding a Merchant Operator
Activate / De-Activate Merchant Account
Activate / De-Activate Terminal
Transactions
Filter Transactions
Modify the Column View
Show Only Approved Transactions
View Transaction Details
View Transaction Receipt
View Transaction Log
View Open Batch
Void Transaction
View Merchant Profile
Remote Diagnostics
Connect to a Merchant's Device
Settlement via Remote Diagnostic
Reboot via Remote Diagnostics
Process Transaction via Remote Diagnostic
App Download via Remote Diagnostics
Param Download via Remote Diagnostics
Upload Signature via Remote Diagnostics
Display Last Successful Transaction via Remote Diagnostics
Display Last Failed Transaction via Remote Diagnostics
Display Last Attempted Transaction via Remote Diagnostics
Device Management
Edit Parameters
View Device Overview
View Device Heartbeat
View a Device's Serial Number History
View Audit Logs
Mark a Device as Favorite
Lock a Device's Serial Number
Enable Parameter Download
Enable Application Download
Assign an Application Version to a Terminal
Export Device List
Filter Device View
Copy a Device's Parameters
Valor Shield RT
Contact Us
Tickets
Export Ticket Logs
Modify a Support Ticket
Close a Support Ticket
Settings
Report
BatchOut Report
ISO Report
Valor Billing
Tax Report
Download Center
Card Updater Report
WebHook Report
Attrition Report
POS Integration Report
VL100 : VL110 : VP100
Default Homescreen Transaction
Dual Pricing / Bin Based Homescreen Transaction
Dual Pricing Advanced Card Transactions
Favorites Menu ★
Menu
Payment
Favorites
Settlement
Reprint
Utility
Host Utility
Setup
Remote Diagnostics
Help Me Menu
Connecting a VL300 to a VL100
Connecting a VP300 to a VP100
Troubleshooting
Device Error Codes
Install SIM into VL110
Configure Static IP
Connect Terminal to WIFI Troubleshooting
Manually Configure APN on Cellular VL110
Void on Default Homescreen
Soft Reset Terminal
Manual RKI Download
Remove Keyboard Beep
Setup Custom Password
Refund on Default Homescreen
Temporarily Disable Pin Pad
Bypass Custom Fee
Add Tip on Sale
Add or Remove Clerk / Server
Reboot Terminal
Tip Adjust on Terminal
Manual Batch Settlement
VL100 / VL110 QRG
VL100 / VL110 Dual Pricing / Bin Based Surcharge
VL300 QRG
VP100 QRG
VL500 : VL550 : VP500 : VP550 : VP550E
Default Homescreen Transaction
Dual Pricing / Bin Based Homescreen Transaction
Dual Pricing Advanced Card Transactions
Menu
Report
Settlement
Tip Adjust
Reprint Receipt
Pre Sale
Reprint
Updates
Settings
Payment
Troubleshooting
Install SIM
Manually Configure APN on Cellular VL500
Performing an RKI Download
QRG
VL500 QRG
VL500 Comm Cradle QRG
POS INTEGRATION
Valor Connect
Enable Valor Connect for a Merchant
DEFERRED AUTH
Enabling Deferred AUTH Parameter for Terminal
VL100 / VL100 Pro / VL110 / VP100 / VL300 Standalone
Enabling Deferred AUTH
Print Deferred AUTH Transaction Report
Uploading Deferred AUTH Transactions
Review Pending Deferred AUTH Transactions
VL500 / VL 550 / VP500 / VP550 / VP550e / VP800
Enabling Deferred AUTH
Upload Deferred AUTH Transactions
Review Pending Deferred AUTH Transactions
Print Deferred AUTH Transaction Report
Deactivating Deferred AUTH
Table of Contents
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