Troubleshooting

"Permission denied" dialog box shows up

How to Resolve "Error: 401"

Your browser extension might display the message "Error: An error has occurred: 401." Here's how to fix it!

Any problems with our iOS app?

Have your experienced any problems while using our iOS app? This article will help you!

Any problems with our Android app?

Have your experienced any problems while using our Android app? This article will help you!

I got interrupted and had to cancel the recording.

What happens if you discard your test

I have problems with the Userbrain Chrome Extension

I have problems with my audio

5 short Tips to resolve the most frequent problems with your audio

I have problems with the Userbrain iOS App

If you encounter problems with recording tests with the Userbrain iOS App, we recommend following these steps

Why can't I upload my test?

How to set your Audio or Video Permission for Mac

How to set your Audio or Video Permissions for Windows 10

I did not receive an SMS Verification code