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AI agent design: it’s the year 2000 all over again
Design as a practice always finds itself at the tail end of technology.
Feb 10
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Kane Simms
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What agentic AI actually is: a deeply researched and definitive explanation
Jan 13, 2025
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Kane Simms
9
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Where LLMs Actually Belong in Enterprise Chatbots (Part 1: Understanding)
Sep 2, 2025
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Kane Simms
4
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The future role of agentic AI in business: orchestration, automation or this…
Jan 31, 2025
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Kane Simms
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Can anyone build AI agents? The quest for democratisation
For years, AI vendors have been promising to ‘democratise’ building AI applications.
Feb 6
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Kane Simms
1
AI agents don’t design themselves
There's a dangerous assumption spreading through enterprise AI implementations: that large language models have made conversation design optional, even…
Feb 4
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Kane Simms
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“He’s not the messiah, he’s a very naughty boy” (thoughts on OpenClaw)
I tend to reserve judgement when the world is going crazy over the next AI revolution until I’ve properly considered it.
Feb 3
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Kane Simms
4
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AI aggregators are coming, but your owned channels still matter
I speak to a lot of AI Product Leaders and something keeps coming up in conversation: where is conversational AI going?
Feb 2
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Kane Simms
3
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The 8-step data playbook for AI in customer experience
A practical breakdown of the 8 data types that should underpin every successful AI program.
Dec 11, 2025
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Kane Simms
1
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Intercom's Chief AI Officer discusses Fin AI
Chief AI Officer at Intercom, Fergal Reid, joins me to share the philosophy behind Fin AI, Intercom's AI offering.
Dec 9, 2025
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Kane Simms
1
1:13:39
AI operating systems for you business: DRUID AI CEO explains all
Joe Kim, the new CEO of DRUID AI, unpacks what might be the biggest shift in technology since the internet.
Nov 27, 2025
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Kane Simms
1
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1:31:09
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