About Eleveo
Elevēo is a global Workforce Optimization software provider with over 20 years of experience delivering Workforce Management, Quality Management, Speech Analytics, and Compliance solutions for contact centers. We serve clients across financial services, healthcare, retail, and telecommunications industries.
We consistently earn a 90+ Net Promoter Score and have been recognized as a great workplace by our employees. Joining Elevēo means becoming part of a team that values expertise, collaboration, and continuous growth.
About team
Team Alpha is responsible for workforce management development. Workforce management ensures that properly trained people are working on optimized schedules to answer contacts with the highest resulting service level. Activities include forecasting, scheduling, communicating schedules to people, and real-time changes made “on the fly” to meet changing circumstances. In order to accurately predict and schedule the correct number of people for a contact center, a specialized application like Eleveo WFM can be employed to automate the process.
We need
- Advanced or senior level in Java, Spring Boot
- Basic level (or general overview) in Docker, Kubernetes, Helm, Python & Bash scripting, Spring Integration, Unix & Linux
- Object-oriented programming
- Functional programming is a plus
- Familiar with general software design patterns
- VCS (preferably Git), Maven/Gradle
- Databases – PostgreSQL (at least basics)
- Clean code attitude and test-driven – unit tests, integration tests
- Strong technical thinking and problem-solving skills
- Interest in modern technologies (AWS Cloud preferably) and Open source
- Enjoy working in an Agile environment and DevOps
- Fluent English
You get
- Opportunity to work with leading brands across financial services, healthcare, public sector, retail, and telecommunications
- Collaborative environment with cross-functional teams including sales directors, project managers, product managers, and technical support
- Professional development through industry conferences, certification programs, and continuous learning initiatives
- Competitive compensation package
- Flexible work arrangements with remote/hybrid options
- 25 days of annual leave + 5 sick days per year + Elevēo anniversary day
- Monthly benefit points (3,700 CZK/month) redeemable for Multisport card, life insurance contribution, long-term investment, or Edenred benefits
- Company events: monthly breakfast, release parties, team buildings, and Christmas party
- Look at the list of benefits
You will
- Write well-designed, testable code based on PM (Product Management) requirements
- Develop a software product, staying true to our company’s core values and needs while lending your own creativity to the mix
- Create scalable, automated solutions for our customer base
- Integrate software components into a fully functional software system
- Write unit and integration tests for each new development delivery
- Document and maintain software functionality