Scaling Customer Value
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What is Customer Value?
Don't make the same mistake as everybody else
Jan 4
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Jens Stark
22
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20 Business Authors Share Their #1 Tip
Sep 27, 2025
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Jens Stark
53
32
22
The Customer Manifesto
Oct 5, 2025
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Jens Stark
33
13
8
50 Great Business Quotes
Aug 30, 2025
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Jens Stark
31
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12
How to measure product-market fit?
Aug 17, 2025
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Jens Stark
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Jeroen Coelen
30
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Recent posts
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Know Your Numbers
Measure what matters
7 hrs ago
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Jens Stark
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Your 2025 Top Reads
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Dec 6, 2025
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Customer Value Ideas
Customer-centric ideas to help you increase customer value for your existing customers.
Nov 22, 2025
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Existing Customer Management 201
Playbook for monetising and engaging existing customers
Nov 9, 2025
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Jens Stark
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A reader asked me how to make a quick impact
This is what I said
Oct 25, 2025
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Jens Stark
15
4
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Everything You Didn't Know About Retention
Retention is a growth strategy
Oct 19, 2025
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Jens Stark
15
8
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The Customer Manifesto
Why every business needs one
Oct 5, 2025
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Jens Stark
33
13
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20 Business Authors Share Their #1 Tip
Insights and advice from top experts and Substack best sellers
Sep 27, 2025
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Jens Stark
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