About Us

Improving Patient Outcomes One IV at a Time

ivWatch was established with the mission to eliminate the harm done by IV infiltrations and extravasations to help improve patient outcomes. At ivWatch, we believe that by working together, we can enhance patient safety, advance patient care, and set a new standard in healthcare.

Our Team

President

Erin Wendell

Vice President of Finance

John Zwirschitz

Vice President, United States Sales

Wayne Shepherd

Vice President, Global Sales

Helen Stephens

Matthew Alley, Vice President, Research and Development ivWatch
Vice President, Research and Development

Matthew Alley

Kristi Stevens, Vice President, Business Development & Marketing Operations
Vice President, Business Development & Marketing Operations

Kristi Stevens

President

Erin Wendell

Erin Wendell serves as the President of ivWatch, directing the company’s overall vision, strategy, commercialization efforts, and innovation roadmap. Since joining ivWatch in 2020 as Chief Marketing and Communications Officer, she has been instrumental in transforming market awareness, strengthening customer engagement, expanding strategic partnerships, and elevating the company’s global presence. Leveraging her expertise in messaging, market education, and brand differentiation, Erin helped position ivWatch as a global leader in IV therapy and safety and accelerated early innovation adoption. She now oversees company operations across marketing, sales, clinical, R&D, and future product development, guiding ivWatch through its next phase of commercialization and market expansion.

Under her leadership, ivWatch has gained significant industry recognition. The company was named one of Fast Company’s Most Innovative Companies, recognized in PM360’s Most Interesting Innovations, and selected as a Fierce Life Sciences Innovation Awards finalist. Erin has also been honored as one of PR Daily’s Top Women in Marketing and as a PM360 ELITE Disruptor for her work highlighting the human impact of IV injuries and driving a shift in clinical perception.

Before joining ivWatch, Erin held various leadership roles at sports icon Under Armour, helping build the brand into a household name and ending her nearly 15-year tenure there as Senior Director of Global Communications. She played a critical role in growing the company’s communications function from its inception, driving brand awareness, executing entries into global markets, launching major campaigns and products, and establishing best-in-class media and employee communications practices.

Vice President of Finance

John Zwirschitz

John joined ivWatch in July 2024 and is responsible for leading the company’s accounting and finance functions. Previously, he spent 28 years in field and corporate leadership positions at Ferguson Enterprises, playing a critical role in its growth from a regional company to the largest value-added distributor serving the residential and non-residential North American construction market and a publicly traded company.

John spent his first ten years at Ferguson in the field, rising through numerous promotional roles which expanded his geographic and financial responsibilities. He then became a financial process subject matter expert, working in IT. Within two years, John had risen to a leadership team member of the 400-person IT department, where he spent seven more years working with stakeholders to propose, initiate, and deliver finance and cross-functional projects of all sizes, which focused on operational efficiency/automation, customer service, and compliance.

John then took on senior manager roles in the controllership organization, responsible for companywide accounting and financial controls in areas such as inventory, rebates, revenue recognition, AR, and AP. In these roles, he was responsible for helping transform multiple departments and business processes to help Ferguson achieve Sarbanes-Oxley compliance in preparation for Ferguson’s U.S. public listing.

Vice President, United States Sales

Wayne Shepherd

Wayne Shepherd is a veteran healthcare sales leader with over 25 years of experience driving commercial growth across diagnostics, medical devices, and biotech. As the Vice President of U.S. Sales at ivWatch, he leads national sales strategy and execution for innovative ivWatch technology used in hospitals and clinical settings.

Previously, Wayne held senior leadership roles at companies including Pathnostics, Grenova, AccuVein, and BG Medicine, where he led market expansion efforts, built global sales teams, and secured key partnerships with GPOs, health systems, and government agencies. His leadership has contributed to multiple companies scaling from startup to market dominance.

Wayne holds an MBA from Averett University and a B.S. in Marketing Education from Virginia Tech, and is based in Richmond, Virginia.

Vice President, Global Sales

Helen Stephens

Helen joined ivWatch in 2023 and leads the company’s international expansion plans from the United Kingdom. She is responsible for driving global sales strategy and footprint, directing the company’s expanding international distributor program and paving the way into new markets through distributors or selling directly to hospitals. She provides a wealth of knowledge to drive growth in the EMEA region and select other global high-demand markets.

Helen has a tenured 30-year diverse career as a bedside nurse and experience in medical device sales at companies including Becton Dickinson, Vygon, Smiths Medical, and most recently ICU Medical, where she served as the Infusion Product Sales Manager, EMEA. In her career, she has held various leadership roles in sales, business development, and clinical. A registered general nurse, she holds a degree from Frances Harrison College of Healthcare, University of Surrey.

Vice President, Research and Development

Matthew Alley

Matthew Alley leads research and development at ivWatch, overseeing product design, system architecture and engineering initiatives that support the continuous advancement of ivWatch technology. Since joining the company in 2011, he has played a key role in developing the core detection algorithms, embedded software and system components that power ivWatch’s IV infiltration monitoring solutions. His work has helped shape both the original fiber optic–based system and the evolution to the SmartTouch sensor, supporting improved accuracy, clinical usability and patient comfort across care settings.

Matthew brings extensive experience in embedded systems and software development. Before ivWatch, he worked at CW Optics, where he collaborated on early versions of the technology that would become the ivWatch system. At ivWatch, his contributions have included data analysis, algorithm development, hardware integration and product miniaturization, as well as support for digital initiatives and cybersecurity readiness. Matthew continues to lead a team of engineers focused on innovation, reliability and product performance to ensure ivWatch delivers safe, effective and clinically meaningful solutions for patients and providers.

Vice President, Business Development & Marketing Operations

Kristi Stevens

Kristi Stevens leads business development and marketing operations at ivWatch, where she oversees commercial strategy, market development and partner engagement. She works across sales, marketing and clinical teams to support adoption of ivWatch technology and strengthen the company’s presence in healthcare systems worldwide. Her focus is on building strategic relationships, supporting customer needs and advancing the mission to make IV therapy safer for patients.

Kristi brings more than 15 years of experience in brand strategy, integrated marketing and business development. Before ivWatch, she held global brand roles at Under Armour and supported partnership and experiential programs at The Knot. She later founded a consulting practice for lifestyle and outdoor brands focused on influencer programs, content strategy and go-to-market planning. At ivWatch, Kristi is committed to developing strong collaborations that drive clinical value and sustainable growth.

“I want to type in ‘IV Infiltration’ into a search engine in 10 years and the horrible images are all gone.”

Founder, Member of the Board of Managers, Gary Warren

Our Story

Founded in 2010, ivWatch continues our mission with a singular focus to prevent patient harm by monitoring and detecting IV infiltrations. Our company and our technology have continuously evolved, developing and bringing to market the world’s first sensors and monitor that are uniquely created to detect peripheral IV infiltrations at their earliest stages. Our innovative design offers clinicians the ability to intervene well before harm can be seen by the human eye to enhance patient safety and reduce liability.

Today, ivWatch teams, including research and development, manufacturing, clinical, sales, and marketing, are supported by key partnerships and a network of international distributors. These relationships allow us to bring our one-of-a-kind solutions to the global healthcare market.

Founded in 2010, ivWatch continues our mission with a singular focus to prevent patient harm by monitoring and detecting IV infiltrations. Our company and our technology have continuously evolved, developing and bringing to market the world’s first sensors and monitor that are uniquely

created to detect peripheral IV

created to detect peripheral IV infiltrations at their earliest stages. Our innovative design offers clinicians the ability to intervene well before harm can be seen by the human eye to enhance patient safety and reduce liability.

Today, ivWatch teams, including research and development, manufacturing, clinical, sales, and marketing, are supported by key partnerships and a network of international distributors. These relationships allow us to bring our one-of-a-kind solutions to the global healthcare market.


NIH Grant Phase 1 | Animal Testing
Feasibility of optical measurement to detect infiltrations.

NIH Grant Phase 2 | Human Volunteer Testing
Prototype results indicate high sensor sensitivity.

NIH Grant Continuation | Hospital Patient Testing
Technology tested in a clinical setting.

ivWatch, LLC Established
From small research company to ivWatch, LLC.

Pediatric Pilot Study
127 pediatric patient pilot study using a prototype at Cincinnati Children’s Hospital

Validation Studies
– Internal Clinical Studies resulted in high accuracy sensor performance.
– Algorithm compensated for patient motion.
– Included in FDA submission for patients over 18.

FDA Clearance | Model 400 Patient Monitoring System
Initial submission for use in adult population cleared.

Developed In-House Manufacturing Capability


Cincinnati Children’s Hospital Study
Pediatric study conducted in support of clearance for all age groups.


FDA Clearance | Use in Pediatric Population

Model 400 Patient Monitoring System Launch
Product availability in the US.

Integration with Philips Intellivue
New software release.

SmartTouch Validation
Clinical Studies.

SmartTouch FDA Clearance & Product Launch

NIH Grant Phase 1 | Animal Testing

Feasibility of optical measurement to detect infiltrations.

2001-2009

NIH Grant Phase 2 | Human Volunteer Testing

 Prototype results indicate high sensor sensitivity.

NIH Grant Continuation | Hospital Patient Testing

Technology tested in a clinical setting.

2010

2011

ivWatch, LLC Established

From small research company to ivWatch, LLC.

Pediatric Pilot Study

127 pediatric patient pilot study using a prototype at Cincinnati Children’s Hospital.

2012

2013-2014

Validation Studies

– Internal Clinical Studies resulted in high accuracy sensor performance.
– Developed the algorithm that compensates for patient motion.
Study included in FDA submission for patients over 18.

MODEL 400 PATIENT MONITORING SYSTEM DESIGN & DEVELOPMENT

FDA Clearance | Model 400 Patient Monitoring System

Initial submission for use in adult population cleared.

Developed In-House Manufacturing Capability

2015

2016

Cincinnati Children’s Hospital Study

Pediatric study conducted in support of clearance for all age groups.

FDA Clearance | Use in Pediatric Population

Model 400 Patient Monitoring System Launch

Product availability in the US.

2017

2018

Integration with Philips Intellivue

New software release.

SMARTTOUCH SENSOR DESIGN & DEVELOPMENT

SmartTouch Validation

Clinical Studies

2019

2020

SmartTouch FDA Clearance & Product Launch

Our Values

What we stand for and believe in as a company

The values listed below continuously guide us in delivering exceptional solutions to you and your patients. They are the cornerstone of our brand and the elements that make ivWatch the leader in early IV infiltration detection.

Authentic

We believe in the importance of being a genuine part of the patient’s journey. By empathizing with them from admission to discharge, we strive to meet and exceed their needs.

Trustworthy

We are committed to building genuine, long-term relationships with our customers. We will be there when you need us and remain always accountable and committed to you and your patients.

Patient-centric

Everything we do centers around the patient.  We live and breathe every aspect of a patient’s experience. We are relentless in prioritizing their needs through innovative design and outstanding service.

Better Together

We believe in partnering with hospitals, clinicians, and patients to improve our technology and advance care. We believe that hospitals and clinicians are heroes; together, we can make patients better.

ICU Medical

ivWatch, the only provider of continuous monitoring devices for the early detection of intravenous (IV) infiltrations and extravasations, entered into a long-term development and commercialization agreement with ICU Medical, a worldwide leader in the development, manufacture, and sale of innovative medical devices used in infusion therapy and critical care applications. The collaboration will offer a way forward for Electronic Health Records (EHR) interoperability by connecting the two companies’ systems to exchange and use high-quality data.
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Philips

ivWatch has announced compatibility with Philips IntelliVue Patient Monitors with the inclusion of point-of-connectivity. As the only provider of continuous non-invasive monitoring devices for the early detection of peripheral intravenous (IV) infiltrations and extravasations, ivWatch now supports Philips IntelliVue Patient Monitors for in-room and remote notifications and electronic medical record (EMR) data capture.
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Terumo

ivWatch and Terumo entered into a licensing and distribution agreement to help improve patient safety. As part of the agreement, Terumo Corporation is named as the exclusive distributor for the ivWatch Model 400 in Japan and has licensed the ivWatch OEM board to provide continuous IV infiltration detection technology in Terumo products globally.

ivWatch is the market leader for continuous IV infiltration and extravasation detection technology and Terumo Corporation is one of the world’s leading medical device manufacturers and distributors.
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Premier

ivWatch, LLC has been awarded a group purchasing agreement for Patient Safety Solutions with Premier, Inc. to provide more than 4,000 U.S. Premier member hospitals and approximately 200,000 other providers and organizations with greater access to the only continuous peripheral IV site monitoring technology available in the market. The three-year agreement underscores the importance of detecting IV infiltration and extravasation events early to advance patient safety and create a new standard of care. Premier members can contact their Premier account manager or contact Sales@ivWatch.com to take advantage of special pricing and terms pre-negotiated for the ivWatch Model 400 system.
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Vizient

ivWatch has been designated a Vizient awarded supplier by Vizient, Inc., the largest member-driven health care performance improvement company in the country. The ivWatch Model 400 has earned an Innovative Technology designation based on recommendations for the device by providers with expertise in this category. Innovative Technology contracts are reserved for technologies that demonstrate an ability to enhance clinical care or patient safety, and those that improve an organization’s care delivery and business model.  Vizient-served members can contact their Vizient account manager or access additional information on the ivWatch Model 400 through the Vizient member portal.
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Our Partners

As partners in compatibility, ivWatch supports Philips IntelliVue Patient Monitors with the EC10 module for seamless in-room and remote notifications and electronic medical record (EMR) data capture.

A group purchasing agreement for Patient Safety Solutions with Premier, Inc. enables us to provide our technology to more than 4,300 U.S. Premier member hospitals and approximately 200,000 other providers.

Premier Inc.’s Pediatric Performance Group known as KIINDO, a cohort of children’s hospitals, awarded ivWatch a sole source agreement as a supplier for its innovative patient safety solutions.

ivWatch is designated a Vizient awarded supplier by Vizient, Inc., the largest member-driven health care performance improvement company in the country. This distinction demonstrates our ability to substantially enhance clinical care and patient safety.

Through our partnership with Marathon Medical, ivWatch products are available on the FSS/GSA contracts in the United States to VA hospitals and clinics, Indian Health Service hospitals and clinics, and other Federal agencies.

ivWatch is awarded access to the innovation pathway to the NHSSC framework in the United Kingdom, providing ivWatch technology access to the UK National Health Service (NHS), which is the largest nationalized health service in the world, providing healthcare services to around 65 million people. 

NUPCO, Saudi Arabia’s procurement, logistics and supply chain management for pharmaceutical and medical devices, awarded ivWatch as a designated supplier for governmental hospitals in the country.  

Our Distributors

Marathon Medical distributes the ivWatch patient monitoring system in the United States to VA hospitals and clinics, Indian Health Service hospitals and clinics, and other Federal agencies, significantly increasing visibility and providing direct access to ivWatch technology for advancing IV therapy.

As the exclusive distributor of ivWatch products in the Netherlands and Belgium, QRS offers local sales, service, support, and clinical services for our products along with their own line of innovative medical devices and disposables.

Specializing in innovative vascular access and patient safety medical devices, the Gada Group acquired Evoluzione and is the exclusive distributor of ivWatch products in Italy, providing local sales, service, support, and clinical services for our products.  

Medwing is one of the fastest growing distributors in the field of medical device and pharmaceutical distribution and is ivWatch’s exclusive distributor in the UAE, providing local sales support and clinical services. Medwing is associated with global leaders in healthcare innovations and aims at bringing the best of the world to patient care in the UAE region.  

With over a decade of expertise, Almadar Medical supplies high-quality, innovative medical solutions to critical care sectors throughout Saudi Arabia. As a leading distributor with long-term relationships, Almadar Medical is the exclusive provider of ivWatch technology in Saudi Arabia. 

Founded 35 years ago, USL employs over 40 people and services public and private hospitals, aged care, and community care. USL Medical is the exclusive distributor for ivWatch in the region, providing comprehensive medical support, market service, and clinical expertise. 

Healthcare21 Group is one of Europe’s leading medical device distributors. The UK-based company sells, distributes, and serves on the frontlines, supporting ivWatch clinical evaluations and implementations in the UK. The Healthcare 21 sales and clinical teams are technically savvy and are also experts deeply rooted in the infusion therapy space. 

Trios, with over 30 years of experience, are known for distributing the most needed medical devices of the highest quality throughout Czech Republic. In partnership with ivWatch, Trios will exclusively offer continuous patient monitoring technology for IV therapy to their country. 

Revolution Surgical partners with ivWatch to deliver innovative IV infiltration detection technology to healthcare providers. We focus on bringing advanced, patient-safety-driven solutions to hospitals and infusion centers in the Australian marketplace.

 

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