Privacy Policy

Last updated: March 2025

1. Introduction

IPLoop Inc. ("Company," "we," "us," or "our") operates the IPLoop website and provides proxy infrastructure and data collection services. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your information when you use our website, services, and products.

We are committed to protecting your privacy and ensuring you have a positive experience on our platform. If you have any questions about this Privacy Policy or our privacy practices, please contact us at [email protected].

2. Information We Collect

2.1 Information You Provide Directly

• Account Information: When you create an account, we collect your name, email address, company name, and other business-related information.
• Payment Information: We collect billing and payment information necessary to process transactions. Payment processing is handled by third-party payment processors.
• Communication Data: When you contact us via email, forms, or other channels, we collect the content of your messages, contact information, and any attachments.
• Support Requests: We collect information you provide when requesting customer support, including descriptions of issues and technical details.

2.2 Information Collected Automatically

• Usage Data: We automatically collect information about your interactions with our website and services, including pages visited, time spent, clicks, and searches.
• Device Information: We collect information about the devices you use to access our services, including browser type, operating system, IP address, and device identifiers.
• Cookies and Similar Technologies: We use cookies, pixels, and similar tracking technologies to improve your experience and analyze platform usage.
• API Usage Data: When using our API, we collect logs of requests, responses, error messages, and usage patterns.

2.3 Information from Third Parties

• We may receive information about you from partners, marketing platforms, and data brokers.
• We collect publicly available information relevant to your use of our services.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing transactions and sending related information
• Communicating with you about your account and changes to our policies
• Responding to your inquiries and providing customer support
• Sending marketing communications (with your consent)
• Analyzing usage patterns to optimize platform performance
• Detecting, preventing, and addressing technical and security issues
• Complying with legal obligations and enforcing our agreements
• Personalizing your experience and delivering relevant content

4. Data Sharing and Disclosure

We do not sell your personal information. However, we may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including payment processors, email providers, analytics platforms, and hosting providers. These providers are contractually obligated to use your information only as necessary to provide services to us.

4.2 Business Transfers

If IPLoop is involved in a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if required by law or if we believe in good faith that such disclosure is necessary to comply with legal obligations, enforce our agreements, or protect the rights, privacy, safety, or property of IPLoop, our users, or the public.

4.4 User Consent

We may disclose your information with your explicit consent or at your direction.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period varies depending on the context of the processing and our legal obligations.

You may request deletion of your account and associated data at any time by contacting us at [email protected].

6. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Access controls and authentication mechanisms
• Regular security audits and vulnerability assessments
• Employee training on data protection practices

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.

7. Your Privacy Rights

7.1 Access and Portability

You may request access to the personal information we hold about you and request a copy in a portable format.

7.2 Correction and Deletion

You have the right to request correction of inaccurate information or deletion of your personal data, subject to certain exceptions.

7.3 Marketing Communications

You may opt out of receiving promotional emails by clicking the "unsubscribe" link in any message or by contacting us directly.

7.4 Cookie Preferences

You may adjust your browser settings to refuse cookies or alert you when cookies are being sent.

8. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence, which may have different data protection laws. By using our services, you consent to the transfer of your information to countries outside your country of residence, including the United States, which may not have the same level of data protection as your home country.

9. Third-Party Links and Services

Our website may contain links to third-party websites and services that are not operated by IPLoop. This Privacy Policy does not apply to third-party websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services before providing your information.

10. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will take steps to delete such information promptly. If you believe we have collected information from a child under 13, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services following the posting of updates constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

We will respond to your inquiry within 30 days of receipt.