Plans & Pricing

Essential

$29 per seat/mo (billed annually) + $0.99 per Fin resolution

Includes Fin AI Agent, Messenger, Shared Inbox and Ticketing system, Pre-built reports, Public Help Center

Advanced

$85 per seat/mo (billed annually) + $0.99 per Fin resolution

Every Essential feature, plus: Multiple team Inboxes, Workflows automation builder, Round robin assignment, Private and multilingual Help Center, Includes 20 free Lite seats

Expert

$132 per seat/mo (billed annually) + $0.99 per Fin resolution

Every Advanced feature, plus: SSO & identity management, HIPAA support, Service level agreements (SLAs), Multibrand Messenger / Help Center, Includes 50 free Lite seats

Fin AI Agent (on Existing Helpdesk)

$0.99 per Fin resolution (50 resolutions per month minimum)

Use Fin with your current helpdesk including Zendesk, Salesforce, and more.

Copilot

$29 per agent/mo (billed annually)

Increase agent efficiency with a personal AI assistant in the inbox. Free to use in 10 tickets or conversations per agent/mo.

Proactive Support Plus

$99 /mo

Advanced in-app and outbound support features including Posts, Checklists, Product Tours, Surveys, and Series campaign builder. Includes 500 Messages Sent/mo

To view the latest pricing, please visit the following link: https://www.intercom.com/pricing