About In The Know
The In the Know app provides a way for caregivers to complete their assigned training modules while on the go! With this app, learners can: . Access learning modules anytime, anywhere, with a mobile device. . Resume...
The In the Know app provides a way for caregivers to complete their assigned training modules while on the go! With this app, learners can: . Access learning modules anytime, anywhere, with a mobile device. . Resume courses that they started on a PC (and vice versa). . View their progress and gamification points, levels and badges. . Access their training offline by downloading the content. For more than 20 years, In the Know has been a leader in caregiver training, providing continuing education to certified nursing assistants, home health aides, personal care aides and non-medical caregivers.
Version History • Fixed an issue where sometimes short TalentCraft units would never get completed. • Fixed an issue where certain embedded YouTube videos would not play. 4.4.22 11/03/2025 • Updated app for iOS 26 • Fixed an issue where SCORM units kept showing a stale version of their content. 4.4.20 08/28/2025 • Fixed a crash occuring on iOS 18. 4.4.18 09/24/2024 • Improved Fill the Gaps questions validation. • Improved German translation. 4.4.17 09/13/2024 • Localized "Generic" Course Category name. 4.4.16 08/28/2024 • Fixed an issue that prevented TalentCraft units from being seen on certain iPads. 4.4.15 06/05/2024 • Improved SSO mechanism for custom domains. 4.4.14 06/01/2024 • Fixed an issue where some correct free text answers were not accepted. • Fixed an issue with special characters in course details. • Fixed an issue where discussions with hundreds of replies would load very slowly or not at all. 4.4.13 05/24/2024 • Fixed an issue with progress reporting in certain SCORM files. 4.4.12 04/29/2024 • Fixed an issue with progress reporting in certain SCORM files. 4.4.11 04/10/2024 • Improved support for SCORM files that open multiple windows. • Improved answers-matching in Drag And Drop questions. • Fixed an inconsistency with Drag And Drop questions on test reports. 4.4.10 03/06/2024 • Fixed an issue that prevented users from sharing and downloading files. 4.4.9 01/18/2024 • Added "Forgot Password" functionality. • Improve video players appearance for iOS 17. 4.4.8 12/08/2023 • Added "Forgot Password" functionality. • Improve video players appearance for iOS 17. 4.4.7 12/05/2023 • Restore support for pre-iOS 11 devices. 4.4.5 03/15/2023 • Fixed a validation issue with freetext answers containing special characters. • Fixed an issue that prevented courses with dates too far into the future from being viewed. 4.4.4 03/07/2023 • Improve performance of SCORM course downloading and processing. • Fixed an issue where SSO sign in failed on iOS 12. 4.4.3 01/13/2023 • Improved support for previewing, sharing and downloading files included in web and SCORM content. • Improved support for SCORM files with Pop-Ups. • Improved translations for most languages. • Added a confirmation dialog when signing out while being offline. • Added multiple minor stability and usability improvements. 4.4.2 12/24/2022 • Improved previewing of embedded web pages and attached files in all kinds of HTML content (including SCORM courses). • Improved support for Vimeo units (also fixed an issue where certain Vimeo units could not be played). • Improved audio recording in assignments. • Improved formatting of Discussions. • Implemented an update notification when there is a newer version of the app available. • Added a "Read more" link when showing longer course descriptions. • Fixed a crash when playing videos in picture-in-picture mode. • Fixed an issue where correctly-answered Free text questions would cause a test to be abandoned. • Fixed an issue in test reports where correctly-answered Free text questions where shown as incorrect. • Fixed an issue where some tests could not be started even though the user still had enough attempts. • Fixed an issue where some tests that required a snapshot could not be started. • Fixed an issue where a crash would occur under certain circumstances when signing in via SSO. • Added multiple UI, performance and stability improvements. 4.4.1 12/03/2022 • Improved previewing of embedded web pages and attached files in all kinds of HTML content (including SCORM courses). • Improved support for Vimeo units (also fixed an issue where certain Vimeo units could not be played). • Improved audio recording in assignments. • Improved formatting of Discussions. • Implemented an update notification when there is a newer version of the app available. • Added a "Read more" link when showing longer course descriptions. • Fixed a crash when playing videos in picture-in-picture mode. • Fixed an issue where correctly-answered Free text questions would cause a test to be abandoned. • Fixed an issue in test reports where correctly-answered Free text questions where shown as incorrect. • Fixed an issue where some tests could not be started even though the user still had enough attempts. • Fixed an issue where some tests that required a snapshot could not be started. • Fixed an issue where a crash would occur under certain circumstances when signing in via SSO. • Added multiple UI, performance and stability improvements. 4.4.0 12/01/2022 • Improved behavior of tests with randomized questions. • Basic HTTP authentication is now supported when signing in via SSO. • The exit button can now be dragged out of the way when going full screen inside units. • Improved handling of files linked from SCORM courses or web content, including MS Office and PDF files. • Fixed an iOS 16 issue where the Play button was not shown in videos that had not yet been started. • Improved HTML support in course descriptions. • Improved loading indication when starting tests. • Fixed an issue where the exit test confirmation would not be removed from the screen if the test timer ran out. • Fixed an issue where the unread messages badge would disappear when moving to the Sent folder in messages. • Fixed an issue where no courses would appear on first login until the screen was refreshed. • Fixed an issue when switching account via SSO and using the same credentials as the previously-signed in account. • Improved stability and performance. 4.3.0 11/02/2022 • Enable full-screen mode of YouTube on iPad. • Fixed an issue where the video player controls were not visible on iOS 16. • Fixed an issue where time-completed units that did not specify time could not be completed. 4.2.1 09/20/2022 • You can now store multiple user accounts and switch between them from your Profile! • Your sorting and course appearance settings are now remembered by the app. • Added Arabic translation. • Fixed a navigation issue with test next / previous questions. 4.2.0 08/19/2022 • Added support for Test and Survey reports. • Improved the way you download content and added a confirmation dialog before using mobile data to download large content. • Added support for Deep Linking. • Added Hebrew localization. • Improved Spanish and Greek localizations. • Fixed an issue where some users were unable to join certain ILT sessions. • Fixed some issues with test questions rendering. • Multiple stability and performance improvements. 4.1.0 06/07/2022 • Fixed an issue where certain types of content images could not be viewed when offline. 4.0.3 04/14/2022
Previous Versions
Here you can find the changelog of In The Know since it was posted on our website on 2025-05-10 16:41:17.
The latest version is 4.4.22 and it was updated on 2026-06-10 07:00:06. See below the changes in each version.
In The Know version 4.4.22
Updated At: 2026-06-10
Changes: Version History • Fixed an issue where sometimes short TalentCraft units would never get completed.
• Fixed an issue where certain embedded YouTube videos would not play. 4.4.22 11/03/2025 • Updated app for iOS 26
• Fixed an issue where SCORM units kept showing a stale version of their content. 4.4.20 08/28/2025 • Fixed a crash occuring on iOS 18. 4.4.18 09/24/2024 • Improved Fill the Gaps questions validation.
• Improved German translation. 4.4.17 09/13/2024 • Localized "Generic" Course Category name. 4.4.16 08/28/2024 • Fixed an issue that prevented TalentCraft units from being seen on certain iPads. 4.4.15 06/05/2024 • Improved SSO mechanism for custom domains. 4.4.14 06/01/2024 • Fixed an issue where some correct free text answers were not accepted.
• Fixed an issue with special characters in course details.
• Fixed an issue where discussions with hundreds of replies would load very slowly or not at all. 4.4.13 05/24/2024 • Fixed an issue with progress reporting in certain SCORM files. 4.4.12 04/29/2024 • Fixed an issue with progress reporting in certain SCORM files. 4.4.11 04/10/2024 • Improved support for SCORM files that open multiple windows.
• Improved answers-matching in Drag And Drop questions.
• Fixed an inconsistency with Drag And Drop questions on test reports. 4.4.10 03/06/2024 • Fixed an issue that prevented users from sharing and downloading files. 4.4.9 01/18/2024 • Added "Forgot Password" functionality.
• Improve video players appearance for iOS 17. 4.4.8 12/08/2023 • Added "Forgot Password" functionality.
• Improve video players appearance for iOS 17. 4.4.7 12/05/2023 • Restore support for pre-iOS 11 devices. 4.4.5 03/15/2023 • Fixed a validation issue with freetext answers containing special characters.
• Fixed an issue that prevented courses with dates too far into the future from being viewed. 4.4.4 03/07/2023 • Improve performance of SCORM course downloading and processing.
• Fixed an issue where SSO sign in failed on iOS 12. 4.4.3 01/13/2023 • Improved support for previewing, sharing and downloading files included in web and SCORM content.
• Improved support for SCORM files with Pop-Ups.
• Improved translations for most languages.
• Added a confirmation dialog when signing out while being offline.
• Added multiple minor stability and usability improvements. 4.4.2 12/24/2022 • Improved previewing of embedded web pages and attached files in all kinds of HTML content (including SCORM courses).
• Improved support for Vimeo units (also fixed an issue where certain Vimeo units could not be played).
• Improved audio recording in assignments.
• Improved formatting of Discussions.
• Implemented an update notification when there is a newer version of the app available.
• Added a "Read more" link when showing longer course descriptions.
• Fixed a crash when playing videos in picture-in-picture mode.
• Fixed an issue where correctly-answered Free text questions would cause a test to be abandoned.
• Fixed an issue in test reports where correctly-answered Free text questions where shown as incorrect.
• Fixed an issue where some tests could not be started even though the user still had enough attempts.
• Fixed an issue where some tests that required a snapshot could not be started.
• Fixed an issue where a crash would occur under certain circumstances when signing in via SSO.
• Added multiple UI, performance and stability improvements. 4.4.1 12/03/2022 • Improved previewing of embedded web pages and attached files in all kinds of HTML content (including SCORM courses).
• Improved support for Vimeo units (also fixed an issue where certain Vimeo units could not be played).
• Improved audio recording in assignments.
• Improved formatting of Discussions.
• Implemented an update notification when there is a newer version of the app available.
• Added a "Read more" link when showing longer course descriptions.
• Fixed a crash when playing videos in picture-in-picture mode.
• Fixed an issue where correctly-answered Free text questions would cause a test to be abandoned.
• Fixed an issue in test reports where correctly-answered Free text questions where shown as incorrect.
• Fixed an issue where some tests could not be started even though the user still had enough attempts.
• Fixed an issue where some tests that required a snapshot could not be started.
• Fixed an issue where a crash would occur under certain circumstances when signing in via SSO.
• Added multiple UI, performance and stability improvements. 4.4.0 12/01/2022 • Improved behavior of tests with randomized questions.
• Basic HTTP authentication is now supported when signing in via SSO.
• The exit button can now be dragged out of the way when going full screen inside units.
• Improved handling of files linked from SCORM courses or web content, including MS Office and PDF files.
• Fixed an iOS 16 issue where the Play button was not shown in videos that had not yet been started.
• Improved HTML support in course descriptions.
• Improved loading indication when starting tests.
• Fixed an issue where the exit test confirmation would not be removed from the screen if the test timer ran out.
• Fixed an issue where the unread messages badge would disappear when moving to the Sent folder in messages.
• Fixed an issue where no courses would appear on first login until the screen was refreshed.
• Fixed an issue when switching account via SSO and using the same credentials as the previously-signed in account.
• Improved stability and performance. 4.3.0 11/02/2022 • Enable full-screen mode of YouTube on iPad.
• Fixed an issue where the video player controls were not visible on iOS 16.
• Fixed an issue where time-completed units that did not specify time could not be completed. 4.2.1 09/20/2022 • You can now store multiple user accounts and switch between them from your Profile!
• Your sorting and course appearance settings are now remembered by the app.
• Added Arabic translation.
• Fixed a navigation issue with test next / previous questions. 4.2.0 08/19/2022 • Added support for Test and Survey reports.
• Improved the way you download content and added a confirmation dialog before using mobile data to download large content.
• Added support for Deep Linking.
• Added Hebrew localization.
• Improved Spanish and Greek localizations.
• Fixed an issue where some users were unable to join certain ILT sessions.
• Fixed some issues with test questions rendering.
• Multiple stability and performance improvements. 4.1.0 06/07/2022 • Fixed an issue where certain types of content images could not be viewed when offline. 4.0.3 04/14/2022
In The Know version 4.4.22
Updated At: 2025-11-03
Changes: • Fixed an issue where sometimes short TalentCraft units would never get completed.
• Fixed an issue where certain embedded YouTube videos would not play.
In The Know version 4.4.20
Updated At: 2025-08-28
Changes: Aug 28, 2025
Version 4.4.20
• Updated app for iOS 26
• Fixed an issue where SCORM units kept showing a stale version of their content.
In The Know version 4.4.18
Updated At: 2024-09-24
Changes: Sep 24, 2024
Version 4.4.18
• Fixed a crash occuring on iOS 18.
Disclaimer
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