CASE STUDY

FirstEnergy required scalable project controls, reporting, staffing, and technology solutions to support a growing capital program spanning hundreds of projects and multiple operating companies. The organization needed improved visibility into project schedules, costs, forecasts, reporting, and resource management while aligning software functionality with business processes across teams. Additionally, integration between legacy systems, SAP, and Oracle Primavera environments was needed to improve efficiency, data consistency, and reporting capabilities.

Critical Business Analysis (an IMS subsidiary) provided comprehensive project controls, implementation, integration, reporting, and staffing support across multiple initiatives over three decades. Services included Oracle Primavera P6 implementation and configuration for a 750-project capital program valued at $525MM, development of project templates and custom training materials, business process development, reporting and analytics solutions, SharePoint reporting access improvements, and integration between SAP, Primavera P6, and legacy systems. CBA (an IMS subsidiary) also supplied project staffing support including schedulers, project managers, design reviewers, construction coordinators, GIS coordinators, accountants, analysts, and procurement specialists.

Critical Business Analysis (an IMS subsidiary) successfully implemented and configured Oracle Primavera P6 within a three-month timeline while supporting rapid project schedule development and resource loading across a large-scale capital portfolio. Improved reporting, analytics, and integration capabilities increased visibility into project performance, forecasting, and cash flow management. Enhanced business processes, reporting access, and staffing support helped streamline project execution, improve operational efficiency, and support ongoing capital program delivery across FirstEnergy operating companies.