About iHelp GC
iHelp is an application that will help you find your Global Caché iTach, iTach Flex or GC100 unit in your network. You can also update the firmware of your iTach and iTach Flex unit. Please note: iHelp only supports unit...
iHelp is an application that will help you find your Global Caché iTach, iTach Flex or GC100 unit in your network. You can also update the firmware of your iTach and iTach Flex unit. Please note: iHelp only supports unit bought from Global Caché for firmware updates. Updating rebranded units is not supported. If you have questions or suggestions then please use the 'Send Email...' option in the Help menu.
Version History Updated used frameworks Bugfix in feedback screen 1.5.7 06/10/2023 Certificates update 1.5.6 08/17/2022 iOS14 related bug-fix for not finding any devices in the local network. 1.5.5 10/17/2020 iOS14 changes 1.5.4 09/17/2020 Changed the feedback option to no longer use the user's mail client. Bug fix for updating iTach units. 1.5.3 05/16/2020 Dark theme fixes 1.5.2 01/26/2020 Firmware update for Flex and Connect units 1.5.1 01/22/2020 - Added support for the Global Connect units - Flex firmware version 20 - Bug-fix in sending feedback 1.5.0 07/13/2019 Backend for sending feedback moved to other server 1.4.11 04/05/2017 Bug-fix 1.4.10 04/01/2017 Bug-fix 1.4.9 02/21/2017 - Contains Flex firmware version 19 - Bug-fixes 1.4.8 08/16/2016 Fixed: Sometimes the update process would hang when iHelp was waiting for the unit to update the webpages. 1.4.7 07/19/2016 • Feedback backend changed 1.4.6 06/20/2016 Firmware update version 18 for iTach Flex units. 1.4.5 05/19/2016 • Some small internal changes. • Better indication if a unit is not supported by iHelp. • Bug-fix in the feedback window. • Better support for updating iTach units with older revision versions (700-XXXX-XX). This is done with a two-step update. • Beter logging. • Renewed Signing Certificate. 1.4.4 04/19/2016 Better support for Slide Over and Split View on the iPad. 1.4.3 03/17/2016 New firmware version 17 for iTach Flex Ethernet 1.4.2 01/09/2016 Fixed iTach Flex release notes link in help menu Fixed feedback type popup in feedback window 1.4.1 12/18/2015 • This version contains iTach Flex firmware version -16. • iOS 9 compatible 1.4.0 11/03/2015 • Fixed a potential problem in the feedback / email screen • Clear the list of found units when re-opening the app • Check for availability of WiFi networks 1.3.1 08/21/2015 Fixed: Sending feedback was not working correctly due to safety changes on the receiving server. Added: Better error messages when iHelp cannot connect to the multicast port on the iOS device (iHelp will not find any devices if this happens) 1.3 07/26/2015 Fix: No longer scans for devices in the background Changed: made it possible to share the found MAC addresses to more options instead of only to email 1.2 07/14/2015 Fixed the appearance of the app icon. Added explanation for the icons shown on the main screen 1.1 07/09/2015 1.0 06/26/2015
Previous Versions
Here you can find the changelog of iHelp GC since it was posted on our website on 2024-05-01 21:19:19.
The latest version is 1.5.7 and it was updated on 2026-06-10 23:23:00. See below the changes in each version.
iHelp GC version 1.5.7
Updated At: 2026-06-10
Changes: Version History Updated used frameworks
Bugfix in feedback screen 1.5.7 06/10/2023 Certificates update 1.5.6 08/17/2022 iOS14 related bug-fix for not finding any devices in the local network. 1.5.5 10/17/2020 iOS14 changes 1.5.4 09/17/2020 Changed the feedback option to no longer use the user's mail client.
Bug fix for updating iTach units. 1.5.3 05/16/2020 Dark theme fixes 1.5.2 01/26/2020 Firmware update for Flex and Connect units 1.5.1 01/22/2020 - Added support for the Global Connect units
- Flex firmware version 20
- Bug-fix in sending feedback 1.5.0 07/13/2019 Backend for sending feedback moved to other server 1.4.11 04/05/2017 Bug-fix 1.4.10 04/01/2017 Bug-fix 1.4.9 02/21/2017 - Contains Flex firmware version 19
- Bug-fixes 1.4.8 08/16/2016 Fixed: Sometimes the update process would hang when iHelp was waiting for the unit to update the webpages. 1.4.7 07/19/2016 • Feedback backend changed 1.4.6 06/20/2016 Firmware update version 18 for iTach Flex units. 1.4.5 05/19/2016 • Some small internal changes.
• Better indication if a unit is not supported by iHelp.
• Bug-fix in the feedback window.
• Better support for updating iTach units with older revision versions (700-XXXX-XX). This is done with a two-step update.
• Beter logging.
• Renewed Signing Certificate. 1.4.4 04/19/2016 Better support for Slide Over and Split View on the iPad. 1.4.3 03/17/2016 New firmware version 17 for iTach Flex Ethernet 1.4.2 01/09/2016 Fixed iTach Flex release notes link in help menu
Fixed feedback type popup in feedback window 1.4.1 12/18/2015 • This version contains iTach Flex firmware version -16.
• iOS 9 compatible 1.4.0 11/03/2015 • Fixed a potential problem in the feedback / email screen
• Clear the list of found units when re-opening the app
• Check for availability of WiFi networks 1.3.1 08/21/2015 Fixed: Sending feedback was not working correctly due to safety changes on the receiving server.
Added: Better error messages when iHelp cannot connect to the multicast port on the iOS device (iHelp will not find any devices if this happens) 1.3 07/26/2015 Fix: No longer scans for devices in the background
Changed: made it possible to share the found MAC addresses to more options instead of only to email 1.2 07/14/2015 Fixed the appearance of the app icon.
Added explanation for the icons shown on the main screen 1.1 07/09/2015 1.0 06/26/2015
iHelp GC version 1.5.7
Updated At: 2023-06-10
Changes: Jun 10, 2023
Version 1.5.7
Updated used frameworks
Bugfix in feedback screen
iHelp GC version 1.5.7
Updated At: 2023-06-10
Changes: Updated used frameworks
Bugfix in feedback screen
Disclaimer
Official App Store Link
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