Listing Editor Warning for Vrbo and Airbnb
When a change is made in the Vrbo listing editor, it takes about 24 hours to sync, but this information is not available anywhere. It would be great to have a sign warning about this. When a change is made in the Airbnb listing editor, sometimes the field is blocked from editing in the Airbnb API. It would also be great if iGMS gave out a warning when a field is blocked by Airbnb.
Santiago Mayaud About 12 hours ago
💡 Feature Request
Listing Editor Warning for Vrbo and Airbnb
When a change is made in the Vrbo listing editor, it takes about 24 hours to sync, but this information is not available anywhere. It would be great to have a sign warning about this. When a change is made in the Airbnb listing editor, sometimes the field is blocked from editing in the Airbnb API. It would also be great if iGMS gave out a warning when a field is blocked by Airbnb.
Santiago Mayaud About 12 hours ago
💡 Feature Request
Fixed monthly costs - Monthly Revenue Profit Overview
It would be nice a few fields we could place fixed costs to the property, so in the reports, clicking in Monthly Revenue, it would be deducted from the sum of the current reservations, it would give a prediction of profit.
Aurora Fortaleza 1 day ago
Accounting and Reporting
💡 Feature Request
Fixed monthly costs - Monthly Revenue Profit Overview
It would be nice a few fields we could place fixed costs to the property, so in the reports, clicking in Monthly Revenue, it would be deducted from the sum of the current reservations, it would give a prediction of profit.
Aurora Fortaleza 1 day ago
Accounting and Reporting
💡 Feature Request
Enforce a standard language other than English
Since iGMS wants to position as a global product and attract foreign business. It should be a high priority to address a common issue with language definition for communications. There should be a way that the whole account, including the reservations, are set to a standard language (Portuguese at my case), and avoid mixed languages communication in the same thread and standardize the approach and voice tone. Since all the platforms nowadays auto-translate the conversation when a foreign individual places a reservation, it is worthless spending a considerable amount of time in manually setting the language to each thread.
Aurora Fortaleza 1 day ago
User Experience
💡 Feature Request
Enforce a standard language other than English
Since iGMS wants to position as a global product and attract foreign business. It should be a high priority to address a common issue with language definition for communications. There should be a way that the whole account, including the reservations, are set to a standard language (Portuguese at my case), and avoid mixed languages communication in the same thread and standardize the approach and voice tone. Since all the platforms nowadays auto-translate the conversation when a foreign individual places a reservation, it is worthless spending a considerable amount of time in manually setting the language to each thread.
Aurora Fortaleza 1 day ago
User Experience
💡 Feature Request
No feature request - Issue with early check-in
While setting an early check-in, I receive an error message saying that the previous guest has checkout at 12 PM. Even if the previous night did not have any guest or even if you lower the previous guest checkout time. This impacts door code creation as manually another code needs to be defined at Jervis rather than having this fixed at reservation level.
Aurora Fortaleza 1 day ago
💡 Feature Request
No feature request - Issue with early check-in
While setting an early check-in, I receive an error message saying that the previous guest has checkout at 12 PM. Even if the previous night did not have any guest or even if you lower the previous guest checkout time. This impacts door code creation as manually another code needs to be defined at Jervis rather than having this fixed at reservation level.
Aurora Fortaleza 1 day ago
💡 Feature Request
Stripe Tax Integration
Stripe said: “1. Stripe Tax might not be enabled on the actual transactions Even though you have Stripe Tax set up and a state registration active, the individual transactions processed through iGMS might not have Stripe Tax enabled. This can happen if: • iGMS isn't configured to use Stripe Tax for payment processing • The integration between iGMS and Stripe isn't passing the necessary parameters to trigger tax calculation • iGMS is calculating and adding tax on its own, separate from Stripe Tax 2. iGMS may be calculating tax independently Property management systems like iGMS often have their own tax calculation features. If iGMS is calculating tax separately and just processing payments through Stripe, those taxes wouldn't appear in Stripe's Tax section—they would only show as part of the total transaction amount.” Please enable Stripe Tax in your Stripe integration to allow us to track the taxes of our bookings through Stripe.
Santiago Mayaud 1 day ago
Accounting and Reporting
💡 Feature Request
Stripe Tax Integration
Stripe said: “1. Stripe Tax might not be enabled on the actual transactions Even though you have Stripe Tax set up and a state registration active, the individual transactions processed through iGMS might not have Stripe Tax enabled. This can happen if: • iGMS isn't configured to use Stripe Tax for payment processing • The integration between iGMS and Stripe isn't passing the necessary parameters to trigger tax calculation • iGMS is calculating and adding tax on its own, separate from Stripe Tax 2. iGMS may be calculating tax independently Property management systems like iGMS often have their own tax calculation features. If iGMS is calculating tax separately and just processing payments through Stripe, those taxes wouldn't appear in Stripe's Tax section—they would only show as part of the total transaction amount.” Please enable Stripe Tax in your Stripe integration to allow us to track the taxes of our bookings through Stripe.
Santiago Mayaud 1 day ago
Accounting and Reporting
💡 Feature Request
Combining logins
Two different properties using igms. We should be able to login with one email and see all exisiting daily work in one log in even if it’s with different owners using this app. It makes it difficult to log in and log out and still wait for it to load then hopefully have WiFi while connecting bc sometimes it doesn’t load. That’s about all it would be a big help time consuming for someone who is constantly on this app. Thanks hope this helps for the future!
Vanessa Ortiz 1 day ago
User Experience
💡 Feature Request
Combining logins
Two different properties using igms. We should be able to login with one email and see all exisiting daily work in one log in even if it’s with different owners using this app. It makes it difficult to log in and log out and still wait for it to load then hopefully have WiFi while connecting bc sometimes it doesn’t load. That’s about all it would be a big help time consuming for someone who is constantly on this app. Thanks hope this helps for the future!
Vanessa Ortiz 1 day ago
User Experience
💡 Feature Request
Account MFA
Account security should be guaranteed by a FIDO device for MFA. Alternatively, an authenticator App to generate tokens would be welcome too. To avoid: SMS based tokens; Email-based tokens;
Aurora Fortaleza 2 days ago
User Experience
💡 Feature Request
Account MFA
Account security should be guaranteed by a FIDO device for MFA. Alternatively, an authenticator App to generate tokens would be welcome too. To avoid: SMS based tokens; Email-based tokens;
Aurora Fortaleza 2 days ago
User Experience
💡 Feature Request
Zero Payout Fix
Being able to adjust the base price, guest fee, channel fee, taxes and total payout specifically when booking.com or vrbo do not send info into the system. this will assist with the report accuracy.
Randolph Bravo 5 days ago
Accounting and Reporting
💡 Feature Request
Zero Payout Fix
Being able to adjust the base price, guest fee, channel fee, taxes and total payout specifically when booking.com or vrbo do not send info into the system. this will assist with the report accuracy.
Randolph Bravo 5 days ago
Accounting and Reporting
💡 Feature Request
Disable AI for Specific Bookings
Sometimes the AI agent is too repetitive. It would be great to have an option to tell the AI not to send a message or to deactivate for specific bookings and clients, like we have with the templates.
Santiago Mayaud 8 days ago
AI
💡 Feature Request
Disable AI for Specific Bookings
Sometimes the AI agent is too repetitive. It would be great to have an option to tell the AI not to send a message or to deactivate for specific bookings and clients, like we have with the templates.
Santiago Mayaud 8 days ago
AI
💡 Feature Request
Integration with Letsbatch.com
One of our users has requested a direct integration with Letsbatch.com. They would like to be able to connect their Letsbatch account with iGMS.
Gasper Bulhoes 9 days ago
Integrations
💡 Feature Request
Integration with Letsbatch.com
One of our users has requested a direct integration with Letsbatch.com. They would like to be able to connect their Letsbatch account with iGMS.
Gasper Bulhoes 9 days ago
Integrations
💡 Feature Request
Reservation History - Before, the listing's nickname set up on iGMS would show in the reservation history no matter which platform they used (Airbnb, VRBO, or Booking.com). After Monday’s (March 23rd, 2026) update, it’s no longer showing and the listing title name on the listing is showing instead. Please put this feature back. Thank you!
Hasslefree VA support 14 days ago
User Experience
💡 Feature Request
Reservation History - Before, the listing's nickname set up on iGMS would show in the reservation history no matter which platform they used (Airbnb, VRBO, or Booking.com). After Monday’s (March 23rd, 2026) update, it’s no longer showing and the listing title name on the listing is showing instead. Please put this feature back. Thank you!
Hasslefree VA support 14 days ago
User Experience
💡 Feature Request
Better instructions on what can't be done with a property page.
I was trying to edit my property page. It was confusing in that it showed a random image that wasn’t my property during editing but on preview it was my property. Further, it allowed me to create new sections and populate them but then when I published and they viewed it, the only things that showed were the header, footer and property. I asked support over and over about why this was and spent hours. finally I created another page and found that I could do it on there but no on a property page. Why does it allow it if it doesn’t work or warn. Also, allow different fonts or at least bold/underline/italics on the text. makes it VERY bland.
Nidia Jones 20 days ago
WB
💡 Feature Request
Better instructions on what can't be done with a property page.
I was trying to edit my property page. It was confusing in that it showed a random image that wasn’t my property during editing but on preview it was my property. Further, it allowed me to create new sections and populate them but then when I published and they viewed it, the only things that showed were the header, footer and property. I asked support over and over about why this was and spent hours. finally I created another page and found that I could do it on there but no on a property page. Why does it allow it if it doesn’t work or warn. Also, allow different fonts or at least bold/underline/italics on the text. makes it VERY bland.
Nidia Jones 20 days ago
WB
💡 Feature Request
Add a Tag to Email Notifications to know where the booking was made
It’d be great to have a tag on the email notifications like “booking_platform” that lets the people who receive the email know if the booking came from Airbnb, Vrbo, Booking.com or a direct booking.
Santiago Mayaud 21 days ago
Channels
💡 Feature Request
Add a Tag to Email Notifications to know where the booking was made
It’d be great to have a tag on the email notifications like “booking_platform” that lets the people who receive the email know if the booking came from Airbnb, Vrbo, Booking.com or a direct booking.
Santiago Mayaud 21 days ago
Channels
💡 Feature Request
Add a variable to identify the OTA or booking source in reservation notifications
It would be very helpful to have a variable that identifies the booking source or OTA in reservation notifications and automated messages. Currently, when a new reservation notification is received, it does not clearly indicate whether the reservation was made through Airbnb, Booking.com, VRBO, Direct Booking, or another channel. Adding a variable such as {{booking_source}} or {{booking_platform}} would allow users to include this information in automated notifications and templates. This would make it easier for property managers to quickly identify the origin of each reservation without having to open the booking details. Example use case: "New reservation for {{listing_name}} made via {{booking_platform}}." Possible values could include: Airbnb Booking.com VRBO Direct Booking Other connected channels This feature would improve notification clarity, automation workflows, and operational efficiency, especially for users managing multiple channels.
Darío Jiménez Barrantes 23 days ago
User Experience
💡 Feature Request
Add a variable to identify the OTA or booking source in reservation notifications
It would be very helpful to have a variable that identifies the booking source or OTA in reservation notifications and automated messages. Currently, when a new reservation notification is received, it does not clearly indicate whether the reservation was made through Airbnb, Booking.com, VRBO, Direct Booking, or another channel. Adding a variable such as {{booking_source}} or {{booking_platform}} would allow users to include this information in automated notifications and templates. This would make it easier for property managers to quickly identify the origin of each reservation without having to open the booking details. Example use case: "New reservation for {{listing_name}} made via {{booking_platform}}." Possible values could include: Airbnb Booking.com VRBO Direct Booking Other connected channels This feature would improve notification clarity, automation workflows, and operational efficiency, especially for users managing multiple channels.
Darío Jiménez Barrantes 23 days ago
User Experience
💡 Feature Request
Show Security Deposit Due Date on Direct Booking Invoices
Currently, when using the "Hold" security deposit strategy in Direct Booking listings, the invoice displays the due date of the second payment instead of the actual security deposit hold date. This creates confusion for hosts because the invoice does not reflect the deposit timing configured in the listing settings (e.g., 2 days before check-in). Even though the system correctly applies the deposit rule during the reservation process, the invoice does not show the deposit due date, which makes it difficult for hosts and guests to clearly understand when the deposit will be held. Expected behavior Invoices should display the correct security deposit hold date based on the listing configuration (for example: "Security deposit will be held 2 days before check-in"). Impact Improves transparency for hosts and guests and prevents support tickets caused by mismatched payment information between listing settings and invoice documents.
Faisal barakat 28 days ago
Direct Bookings
💡 Feature Request
Show Security Deposit Due Date on Direct Booking Invoices
Currently, when using the "Hold" security deposit strategy in Direct Booking listings, the invoice displays the due date of the second payment instead of the actual security deposit hold date. This creates confusion for hosts because the invoice does not reflect the deposit timing configured in the listing settings (e.g., 2 days before check-in). Even though the system correctly applies the deposit rule during the reservation process, the invoice does not show the deposit due date, which makes it difficult for hosts and guests to clearly understand when the deposit will be held. Expected behavior Invoices should display the correct security deposit hold date based on the listing configuration (for example: "Security deposit will be held 2 days before check-in"). Impact Improves transparency for hosts and guests and prevents support tickets caused by mismatched payment information between listing settings and invoice documents.
Faisal barakat 28 days ago
Direct Bookings
💡 Feature Request
Print invoice
to have the ability to print the reservation invoice (Inbox > Invoice > Invoice > Print)
Rylar Masco 29 days ago
Accounting and Reporting
💡 Feature Request
Print invoice
to have the ability to print the reservation invoice (Inbox > Invoice > Invoice > Print)
Rylar Masco 29 days ago
Accounting and Reporting
💡 Feature Request
Include Reservation "notes" in the CSV export
Currently, notes get lost in the reservation export. They are not included. This makes it nearly impossible to identify which direct bookings are owner stays vs. revenue generating stays.
Brian FitzGerald About 1 month ago
Accounting and Reporting
💡 Feature Request
Include Reservation "notes" in the CSV export
Currently, notes get lost in the reservation export. They are not included. This makes it nearly impossible to identify which direct bookings are owner stays vs. revenue generating stays.
Brian FitzGerald About 1 month ago
Accounting and Reporting
💡 Feature Request
Introduce "Stay Type"
default [revenue], owner, comp This allows us to easily identify between types of stays, for example to EXCLUDE free owner stays from our average daily rate, messing up our metrics.
Brian FitzGerald About 1 month ago
Accounting and Reporting
💡 Feature Request
Introduce "Stay Type"
default [revenue], owner, comp This allows us to easily identify between types of stays, for example to EXCLUDE free owner stays from our average daily rate, messing up our metrics.
Brian FitzGerald About 1 month ago
Accounting and Reporting
💡 Feature Request
Direct Bookings: Email & Text Notifications
iGMS currently only sends in-app notifications for inquiries, booking requests or alteration requests if they are sent with a manually typed message from the guest. If they’re by themselves, without any messages, no notifications will be sent at all. Therefore it is very easy to miss Direct Booking requests altogether and it has happened to me. Can we please request the same notifications for Direct Booking inquiries, confirmed bookings, failed payments, etc as we have for the other channels. It really hurts when we miss a Direct Booking opportunity for such a simple thing! Thanks!
Diana Hufstedler About 1 month ago
User Experience
💡 Feature Request
Direct Bookings: Email & Text Notifications
iGMS currently only sends in-app notifications for inquiries, booking requests or alteration requests if they are sent with a manually typed message from the guest. If they’re by themselves, without any messages, no notifications will be sent at all. Therefore it is very easy to miss Direct Booking requests altogether and it has happened to me. Can we please request the same notifications for Direct Booking inquiries, confirmed bookings, failed payments, etc as we have for the other channels. It really hurts when we miss a Direct Booking opportunity for such a simple thing! Thanks!
Diana Hufstedler About 1 month ago
User Experience
💡 Feature Request