RocketNode Hosting Reviews 2,525

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, polite, and professional, often highlighting their quick and efficient problem-solving. The customer service is frequently described as excellent, with many people appreciating the personalized approach and the staff's dedication to ensuring a smooth experience. Reviewers also commend the service for its ease of setup, reliability, and smooth performance, noting fast response times and a user-friendly experience. However, some customers also noted issues with response times, describing them as too long or inconsistent. A few people experienced problems with server downtime, mentioning a lack of updates or apologies from the company during these periods. Additionally, some reviewers felt that certain staff members lacked knowledge or that their troubleshooting advice was unhelpful, leading to frustration with unresolved issues.

What people talk about most

Staff

Consumers generally express high satisfaction with the staff, frequently highlighting their helpfulness,... See more

Customer service

Customers generally report positive experiences with customer service, highlighting fast, polite, and helpful... See more

Service

Clients share positive opinions on service, often highlighting its speed, reliability, and helpfulness. Many... See more

Response time

People report positive experiences with response times. Many customers praise the quick and helpful... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently praise the ease of setup... See more

Based on these reviews

Rated 5 out of 5 stars

RocketNode has been awesome for hosting my server. Setup was easy, performance has been great, and everything runs smoothly with no problems. Their support team is quick, polite, and actually helpful,... See more

Rated 5 out of 5 stars

Tbh, This is one of the easiest and best services to get a good FiveM RP server going on for dirt cheap.. They really make sure your good to go when doing things and are great for support. Even when y... See more

Rated 5 out of 5 stars

I’ve been using Rocket Host for my FiveM server, and I couldn’t be happier! Their uptime is fantastic, the performance is super smooth, and their support team responds fast whenever I need hel... See more

Rated 5 out of 5 stars

I've had nothing but amazing support from the team at rocketnode! Their servers are quite well put together and easy to use aswell, would definitely recommend this to any new person looking to star... See more

Rated 5 out of 5 stars

Well it was for a server transfer from my friend over to me and then right after that we upgrade from doing monthly to a lifetime so there were a few things that needed to be done and Ty Stefan Čaki &... See more

Rated 5 out of 5 stars

For a couple of days I was having problems with my FiveM server and I had no idea what was going on, and I knew it was not from any bugs, so I created technical ticket with RocketNode and then waited... See more

Rated 5 out of 5 stars

The RocketNode team is amazing! They’re very helpful, courteous, and always take the time to assist with any issue. They fix bugs quickly and efficiently, and their professionalism really stands out.... See more

Rated 5 out of 5 stars

Perfect service, fast, reliable, and high-quality—they are number one. I say it with every ticket handled. I have been their client for a long time and I highly recommend and endorse Rocketnode's serv... See more

Rated 5 out of 5 stars

I had some kind of server error that I couldn't fix, so i created a ticket within rocketnode billing area and then someone answered me and helped out right away and got it fixed. Thank you Muneeb R... See more

Rated 1 out of 5 stars

This is a horrible company. Just search Google and Reddit. They sell game server hosting services which don't work and I could never (not even one single time) get connected to in order to use. Their... See more

Rated 5 out of 5 stars

Was originally with zap, and in the short time o was there i had terrible service. Switched to rocket node and not only got a better deal. But made it 22 days without a hiccup on the server side. Wh... See more

Rated 5 out of 5 stars

Ask for support about stuff that i been working on that were hard and help me thru and teach me more please give him a raise cuz he do help Rocketnode and he deserve it & Works Very hard @onlyylil... See more

Rated 5 out of 5 stars

World class staff assistance! Staff was very helpful when I decided to move my FiveM server from a linux to a windows server. I couldn't figure out why remote desktop wouldn't let me in, turns out it... See more

Rated 1 out of 5 stars

Honestly, I don’t even give 1 star. I requested a refund due to this being a PC server only (specifies nowhere). I was told I would get a credit refund to use on the network. What part of I do not hav... See more

Rated 5 out of 5 stars

muneeb and Ron are amazing has been kind and helped at the most randome of times when i had and issue and worked with me to resolve the issues and in a timely manor 10/10 will work with them again

Rated 5 out of 5 stars

I ain’t no developing expert but Muneeb R. Sure helped me out and the panel has ease of access and everything I honestly have non complaints with RN rock it out!

Rated 5 out of 5 stars

Over the time of using RocketNode, around 2022-2025, over multiple FiveM servers, it is safe to say that RocketNode is one of, if not THE best, hosting provider out there for dedicated game servers. O... See more

Rated 5 out of 5 stars

the customer service is great, every problem has always been resolved correctly and quikcly. special shout out to Andi M. 10/10 customer service and knowledge from him.

Rated 2 out of 5 stars

I love how simple it is to get a server up and running from scratch but.....they do not like to keep their customers updated on downtime and keep them in the dark about any ETA when the servers will b... See more

Rated 5 out of 5 stars

Always ontop of it! Had an issue with my server and had someone constantly working to fix the issue! Been using rocketnode for a while now and 100% recommend!

Rated 5 out of 5 stars

The dashboard is fantasic. Its very user friendly and looks great. Ideal if you're new with hosting. And their friendly customer service are always there to help. It only took me about 10 minutes to... See more

Rated 5 out of 5 stars

they are a great and fast paced team i if i could give a 10 start review it would be at that kind of level and the respect you get from these guys such a great team

Rated 5 out of 5 stars

he really deos help cuz he looks more into the problem and tell you or supports if can but deos awesome job and needs a raise like right now but thank you - @Onlyylilaj

Rated 5 out of 5 stars

Muneeb R. is a great support & service member. He resolves things very quick & understanding. Thank you Muneeb R.

Rated 5 out of 5 stars

Munbee has gone above and beyond helping me with the switch to vps. Everyone who chimed played a part in the experience. I appreciate each and everyone of you.

Rated 5 out of 5 stars

//My honest opinion about RocketNode// So about 2 years ago, I started my FiveM server and thing's were going well. Fast forward a few months later, I got injured at my job and fired a few days later... See more

Rated 5 out of 5 stars

Was having issues getting menus to work and the staff team was a great help. fast responses and was able to figure out the issue right away. by far the best hosting if needing help

Rated 3 out of 5 stars

its ok till thay took down the life time server when i was planing on buying a life time im going els were other then rocket node 3 star

Rated 5 out of 5 stars

Great customer service. I had an issue with my database and they helped me fix it fast and efficiently. Would recommend to all friends and family!

Rated 2 out of 5 stars

Seems the host goes down at least once per day. Everyday around 4PM you lose connection to the host and then it comes back around in about 10-20 minutes. That's on a good day. Some days it can be down... See more

Rated 1 out of 5 stars

Horrible!!! 5 times I had to redo my server because the tech support staff is useless. FiveM done a update that caused my server to not respond on multiple times. One of the staff members done somethi... See more

Rated 5 out of 5 stars

So far rocketnode has been a great hosting and is barely every down and has a great support team no matter your hosting

Rated 5 out of 5 stars

Clara helped me reinstall my files to start my server again. Clara made the instructions very clear and easy to follow and understand.

Rated 5 out of 5 stars

I was have a bit of trouble with my server and Muneeb R couldn’t of been anymore help in fixing my server problem thanks Muneeb R

Rated 5 out of 5 stars

Clara helped me with the problems I had and did fix my problem very quick, 2 others helped me as well very much appreciated

Rated 5 out of 5 stars

everything basically almost all the staff came to help me fix my problem they were nice patient and respectful and they are really great people.

Rated 5 out of 5 stars

That the person I was messaging was patient, it took time to respawn back, but not once did they rush me to message.

Rated 2 out of 5 stars

It was hard to get the mods working and support time was most of the time 1:30 to 2 hours until a response

Rated 4 out of 5 stars

pretty good Muneeb Rehman tends to help alot but theres other staff that dont really much sept for repeating the same thing over and over

Rated 5 out of 5 stars

quick service very helpful and polite. Muneeb R is always helpful and happy to help and get problem solved

Rated 5 out of 5 stars

made my first server with this company and the support was amazing. the staff are amazing and are more chill then a stoner on his birthday Andi M. was nothing but helpful 10/10

Rated 5 out of 5 stars

Super fast response, was able to complete my request in only a few minutes, and everything worked perfectly!

Rated 3 out of 5 stars

When first joined fps was amazing no stutters but after few days fps started dropping and some stutters but for setup they was there to help

Rated 5 out of 5 stars

Been using this hosting service a few months now and been happy so far, will continue using rocket node.

Rated 1 out of 5 stars

Server ran perfect for weeks until payment day so BEWARE!!! Unexperienced Tech support staff!!! Staff crashes out your server by messing with the Alpine files. DO NOT GIVE THEM ADMIN PRIVLEGES TO REPA... See more

Rated 5 out of 5 stars

very nice and jump right to my ticket to help with my needs wound suggest rocketnode over every thing

Rated 1 out of 5 stars

This hosting has a lot of mods that don’t work customer service doesn’t not help would recommend this hosting to anyone sorry

Rated 4 out of 5 stars

the prices are good and yall have a clean set up and easy to use with help i can also add cad and frameworks which is cool cuz you cant do that normally

Rated 5 out of 5 stars

One of the best customer service ever. Gaming server fast, never experienced such as great service in the past.

Rated 1 out of 5 stars

Has insane downtime issues. Generally has an outage 2-3 times a week, and generally takes them 4-5 hours to get it fixed.

Rated 5 out of 5 stars

they support team is the best help me with a lot of stuff fast timing and got it done thank yall for the hepl


Company details

  1. Web Hosting Company

Written by the company

RocketNode Hosting was established with the goal of delivering enterprise-grade hosting solutions at consumer-friendly price points. We pride ourselves on utilizing the fastest compute solutions and have pioneered the commercialization of Kubernetes in the game hosting sector, ensuring state-of-the-art redundancy and efficiency. This dedication to quality has earned us one of the highest customer satisfaction rates in the industry.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

Replied to 7% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Rocketnode is awesome

Rocketnode is awesome. They always help out. Their support team is amazing. Especially Clara, she has helped me countless times!!!

28 March 2026
Unprompted review
Rated 5 out of 5 stars

Shoutout Miguel C. By Chillz

I want to give a huge shout out to the rocketnode hosting support team specifically the support member Miguel C. The prompt responses and quick resolution of my issues was beyond expectations this individual had my technical issues resolved in an extremely timely manner, this team is a very professional team!

26 March 2026
Unprompted review
Rated 5 out of 5 stars

webpack issue

i was having an issue with webpack and the chat not working and miguel resolved the issue within minutes of me opening the ticket..very helpful

25 March 2026
Unprompted review
Rated 1 out of 5 stars

In my ticket i waited for one hour…

In my ticket i waited for one hour after an admin that couldnt even tell me that he cant help me and just stop responding and helping me, his name is breantique, Ron V.
I wasted all my time waiting for someone to help me resolve my issue and no one did.. im really disappointed...

25 March 2025
Unprompted review
Rated 5 out of 5 stars

very helpful support

very helpful support, quick to answer and very quick to attempt multiple fixes until your problem is fixed. they have a good operation going on there and i would definitely suggest their services.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

RocketNode 1000000 Stars!!!!

Everyone at RocketNode is great!!! This is is my second time owning a server and I have used RocketNode both times!! Main reason is that the dev team and management is very helpful and will make sure all your questions have been answered and make sure everything is running smoothy before closing the ticket.
If there were more than 5 stars they would hands down get all the stars across!!!!

21 March 2026
Unprompted review
Rated 5 out of 5 stars

Miguel c

Miguel c. He was really helpful and fast at it with his work great job 👏

21 March 2026
Unprompted review
Rated 1 out of 5 stars

Yall broke?

How you only gonna allow 3 days for a refund??? At least make it a week like damn…

14 March 2026
Rated 5 out of 5 stars

W rocketnode

everything basically almost all the staff came to help me fix my problem they were nice patient and respectful and they are really great people.

28 February 2026
Unprompted review

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