Text Wrapping Issue

I checked the memories under Text Related, the FAQ, and the Misc: Other and couldn't find the answer to this question. If it is in the Q&A and someone has the URL handy, you can just toss me that. I am human, I overlook things sadly (especially when right in front of my face!)

Friend is using PS7. This is her issue: "When I type text it doesn't wrap to the next line no matter what I do. Even if I press enter it just overlaps at the start of the line."

Any help, as always, totally appreciated. Never let me down before. Thank you so much in advance for any help.