still having trouble

A while ago, some of you guys helped me find my soften tool on PSP9. I am still having issues with some screencaps. I can't get the right balance between 'sharpen' and 'soften' to make them not look fuzzy.

On my latest attempt using stargatecaps, I have dear Jack's face. So far, I have (1)sharpened the base, (2)duplicated the base, set to screen, sharpened, and (3)used my soften tool on both layers /really/ zoomed in to be careful around eyes and mouth. (y'all keep talking about that) Here is what it looks like.

Image hosted by Photobucket.com

image size is currently 2.00x2.00 inches and 72.00 pixels with pixel dimensions at 100%.

What else do I do? What step am I missing? Why is this not working? Do I just give up on these caps?