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Founder & Board Chair

Aaron Michael.

A leading expert on medical marketing & patient behavior.

Aaron Michael is the Founder and CMO of Hexapoint and a recognized leader in healthcare marketing and digital strategy, with over 16 years at the forefront of the industry. Aaron has partnered with more than 2,500 healthcare providers — bringing them beyond the noise of standard tactics and into a space of impactful, long-term growth. His approach centers on what truly matters: attracting loyal, ideal patients and building brands that resonate beyond the basics.

Aaron's hands-on leadership style is deeply influenced by a unique blend of business acumen and creative insight, drawn from a background that includes not only digital strategy but also years as a musician, writer, and painter. This multi-faceted experience lets him lead with a balance of strategic planning and adaptability — helping his team at Hexapoint deliver results that set clients apart from the competition. For Aaron, a successful strategy isn't about following a template; it's about crafting something that is as original as it is effective.

With his commitment to a no-nonsense, results-driven approach, Aaron has built Hexapoint to be an agency focused on creating real, measurable value. He believes that standing out in the market requires more than traffic and visibility — it demands a brand that connects deeply with the right audience.

Aaron Michael, Founder and Board Chair of Hexapoint
Founder & Board Chair
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Healthcare Consumer Behavior

Understanding how patients think, decide, and act is no longer optional.

In today's rapidly changing healthcare landscape, truly understanding how patients think, decide, and act is no longer optional — it's the key to standing out and achieving measurable growth.

With over 17 years in direct-to-patient marketing, hands-on research, and experience working with over 500 specialty practices (and thousands of patients in pain), Aaron brings evidence-backed insights that help organizations connect with patients on a deeper, more meaningful level.

Below are some of the industry segments where Aaron has delivered strategic value — and how he can help your organization do the same.

Industry Segments

Where Aaron has delivered strategic value.

  • Specialty Independent Doctors

    Orthopedics, Spine, MSK, and More.

    • In-Depth Psychology: extensive experience in advanced medical marketing and the factors that drive patients to seek care — and to choose specific providers.
    • Boost Patient Acquisition & Retention: marketing strategies built on the real motivations of patients in pain, leading to more bookings and stronger follow-through.
    • Enhance Patient Experience: an empathetic, data-driven approach that bridges clinical expertise and patient perception, helping practices build lasting patient relationships.
  • Large Integrated Health Systems & Hospital Networks

    Multi-service-line marketing at scale.

    • Elevate Patient Engagement: strategies that speak directly to patient fears, motivations, and pain points — beyond traditional hospital messaging.
    • Drive Service-Line Growth: orthopedics, spine, cardiology, oncology — real-world expertise applied to refine messaging and boost patient volume.
    • Improve Reputation & Loyalty: patient-centric marketing ecosystems that foster stronger community trust and long-term loyalty.
  • Medical Device & Biotech

    Translating clinical innovation into patient adoption.

    • Bridge the Clinical-Consumer Gap: translate complex device features into compelling patient benefits — especially for pain-management and MSK devices.
    • Accelerate Adoption: strategies that communicate clearly to clinicians and patients, streamlining decision-making for innovative therapies.
    • Maximize Market Access: go-to-market plans grounded in patient motivations, so new devices gain traction quickly and effectively.
  • Digital Health, Telehealth & Virtual Care

    Scaling user adoption in digital-first care models.

    • Boost User Adoption: pinpoint what drives sign-ups, retention, and satisfaction — particularly among patients seeking pain or mobility relief.
    • Personalize the Digital Experience: every touchpoint — onboarding, follow-ups, content — tailored to how patients actually behave online.
    • Scale with Confidence: evidence-based marketing that helps digital health startups expand user bases while maintaining meaningful engagement.
  • Health Tech & SaaS for Providers

    B2B product positioning anchored in patient outcomes.

    • Bring Patient-Centricity to B2B: even when selling to providers, the end-user is the patient — emphasize the benefits that matter most to patients in pain.
    • Optimize Product Positioning: blend clinical insights with consumer marketing principles to articulate SaaS value in patient-friendly terms.
    • Foster Long-Term Adoption: align sales, marketing, and product teams around solutions that truly serve patient needs, driving consistent provider renewals.
  • Payers & Insurance Companies

    Humanizing member engagement at scale.

    • Shift from Transactional to Relational: humanize member engagement with empathy, language, and design — especially for chronic-pain and high-cost members.
    • Improve Member Acquisition & Retention: refined messaging so members feel supported from day one.
    • Drive Preventive Care Initiatives: programs designed around real barriers to patient compliance, reducing costs and improving outcomes.
  • Management Consulting & Advisory Firms

    Healthcare subject-matter expertise on demand.

    • Healthcare Subject-Matter Expertise: specialized knowledge in direct-to-patient marketing and patient psychology, enhancing a consulting firm's healthcare practice.
    • Hands-On Field Experience: a track record alongside clinics, hospital networks, and specialty practices — actionable insights grounded in real-world success.
    • Boost Client Deliverables: patient journey mapping and marketing strategy support that helps consultants deliver more robust, data-driven solutions.
  • Private Equity & Venture Capital

    Portfolio-level patient growth playbooks.

    • Accelerate Portfolio Growth: patient-centric marketing playbooks that fuel rapid scale across PE/VC portfolios in specialty practice, digital health, or device.
    • Enhance Valuation: increased patient loyalty and revenue potential that make portfolio companies more attractive to future buyers or public markets.
    • Operational & Strategic Advisor: ongoing guidance on brand positioning, acquisition, and retention, freeing PE/VC partners to focus on investment strategy.
  • Large Consumer Brands Expanding Into Health & Wellness

    Translating consumer fluency into healthcare authority.

    • Consumer Mindset Meets Healthcare Reality: translate "healthcare speak" into relatable, consumer-friendly content — especially for pain-management solutions.
    • Build Trust & Credibility: messaging designed to convey authenticity, critical for consumer brands entering healthcare.
    • Innovate & Differentiate: insights that help your brand stand out among traditional healthcare players and lead in wellness.
Why Partner With Aaron

Why top physicians and organizations choose to partner with Aaron.

  • i.

    17+ Years of Direct-to-Patient Insights

    Firsthand understanding of what moves patients from hesitation to action, especially when they're in pain.

  • ii.

    Data-Driven & Empathy-Focused

    Rigorous analysis combined with genuine empathy for patients seeking relief and better quality of life.

  • iii.

    Proven Results With 500+ Practices

    A background spanning orthopedics, spine, MSK, and other specialty practices — with measurable gains in acquisition and satisfaction.

  • iv.

    Customized Strategies

    Every partnership is unique. Solutions tailored to your specific industry challenges and growth goals — not templates.

Ready to deepen your impact?

From independent orthopedic clinics to emerging digital health platforms, every organization in healthcare needs a nuanced understanding of patient behavior — especially patients in pain. If you're looking to drive meaningful growth and create patient experiences that stand out in a crowded market, Aaron would love to connect.

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