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Working With Schedules and Job Sites
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Creating and Managing Schedules
Schedules allow you to group users together when you’re scheduling shifts. A schedule might represent a physical place of business, a department, a geographical region, or a group of users you want to schedule independently within When I Work. You can also create and manage schedules from your computer or iOS device. You...From your Android device
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Add Latitude/Longitude for Geolocation
When adding a physical address to a job site or schedule, look at the Google Maps visualization and verify that the pin best reflects your physical address. If the Google Maps visualization does not match the physical address where you want users to clock in, you may want to assign...From your Computer
Applies to Admins, Managers, Supervisors
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Creating and Managing Schedules
Schedules allow you to group users together when you’re scheduling shifts. A schedule might represent a physical place of business, a department, a geographical region, or a group of users you want to schedule independently within When I Work. You can also create and manage schedules from your computer or Android device. You must...From your iOS device
Scheduling
Introduction to Scheduling
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Scheduler Reference Guide
Use the Scheduler to create and manage the schedule for your workplace. You can access the Scheduler in the When I Work web app at any time by clicking the Scheduler tab at the top of the page. The schedule displays scheduled shifts, annotations, user’s availability preferences, and approved time off. Callout Name Description a Annotation Use annotations to send your staff an announcement, let them know your business is closed, or prevent them from taking time off. Click Annotation button next to a date to add or edit an annotation. b OpenShift Use OpenShifts to offer shifts to a select...From your Computer
Applies to Admins, Managers, Supervisors
Scheduling
Schedule Views and Filters
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Scheduler Coverage View Reference Guide
Coverage view displays shifts in chronological order based on start time. Coverage view is a great tool to use when you want to make sure you have an entire week’s worth of shifts covered. It also helps you to determine any gaps for priority shift times. Coverage view can be used in the week, two-week, or month time views. Time off requests and availability preferences are not displayed in this view. User’s availability appears when you add or edit a shift. Shifts at other schedules are not displayed in this view. When shifts have the same start time, their order will be determined...From your Computer
Applies to Admins, Managers, Supervisors
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Scheduler User View Reference Guide
User view allows you to view the schedule organized by user. Use user view if you prefer to think about schedule coverage based on who is scheduled. User view can be used in day, week, two-week, and month time views. Time off requests and availability preferences are displayed in this view. If you’d like to adjust the order that users appear, check out Sorting Users. Go to theFrom your Computer
Applies to Admins, Managers, Supervisors
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Scheduler Position View Reference Guide
Position view displays shifts grouped by assigned position. Use position view if you’d like to schedule coverage based on which positions need to be filled. Position view can be used in the week, two-week, or month time views. Time off requests and availability preferences are not displayed in this view. User’s availability appears when you add or edit a shift. Go to theFrom your Computer
Applies to Admins, Managers, Supervisors
Scheduling
Checking the Schedule
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Viewing Your Personal Schedule
You can view your schedule from a computer or the mobile applications on Android and iOS devices. Viewing your schedule often ensures you show up for the rights shifts at the right time. Depending on how your workplace’s settings are configured some features might not be available, including: Swapping, dropping, and releasing shifts Splitting shifts Taking OpenShifts Seeing who’s working with you Setting your availability Requesting time off On the computer, you can access your personal schedule on the My Schedule page. The My Schedule page allows you to see your schedule, confirm your shifts, pick up OpenShifts, and provides some quick...From your Computer, iOS device, Android device
Applies to Admins, Employees, Managers, Supervisors