> For the complete documentation index, see [llms.txt](https://help.verkada.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.verkada.com/intercom/readme.md).

# Intercom

**Overview**\
Verkada Intercom is a cloud-managed video and audio entry system that lets you manage building access from a single interface. It combines live video, two-way audio, and door control so you can see visitors, communicate with them, and grant access securely. The platform integrates with cameras, access control, and other Verkada products, providing a unified approach to building security.

This collection provides detailed guidance on installing and configuring Intercom devices, managing user access and permissions, monitoring activity, and maintaining reliable system performance.

Check out these links to get started:

<table data-view="cards"><thead><tr><th></th><th data-type="content-ref"></th></tr></thead><tbody><tr><td></td><td><a href="/pages/860XuoRx9zYAPKTMWXAH">/pages/860XuoRx9zYAPKTMWXAH</a></td></tr><tr><td></td><td><a href="/pages/koC2POLdcymbIkDdAzrs">/pages/koC2POLdcymbIkDdAzrs</a></td></tr><tr><td></td><td><a href="/pages/voHMundgc1J00xLPWqmS">/pages/voHMundgc1J00xLPWqmS</a></td></tr></tbody></table>

***

You can also check out this video and others on our [video training center.](https://www.youtube.com/@Verkada)

{% embed url="<https://www.youtube.com/watch?index=13&list=PL3USUWfBbtdLRG6On7iOUdyRFYEqi9dv7&v=pWUVHl3gzKc>" %}


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