
{"id":496,"date":"2013-07-01T20:20:04","date_gmt":"2013-07-01T20:20:04","guid":{"rendered":"http:\/\/help.runbox.com\/?p=496"},"modified":"2025-12-23T20:03:57","modified_gmt":"2025-12-23T19:03:57","slug":"pop-fetch","status":"publish","type":"post","link":"https:\/\/help.runbox.com\/pop-fetch\/","title":{"rendered":"POP Fetch"},"content":{"rendered":"<p>With <a href=\"https:\/\/runbox.com\/mail\/fetch\" target=\"_blank\" rel=\"noopener\">POP Fetch<\/a> you can retrieve email from other email accounts that support the POP3 protocol, with or without\u00a0<strong>SSL<\/strong>. Most email servers at work places, educational institutions, and private Internet Service Providers support this protocol.<\/p>\n<p>You can enter as many POP servers as you like, and retrieve the email at set intervals.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-152\" src=\"http:\/\/help.runbox.com\/wp-content\/uploads\/2013\/05\/tip.gif\" alt=\"tip\" width=\"16\" height=\"16\" \/>\u00a0Note: New accounts cannot receive mails until 10-15 minutes after they have been created, so please don&#8217;t attempt to retrieve mails into the account before that, or they will bounce. Also, please keep in mind that trial accounts only have 100 MB of space and 250 MB of bandwidth, so large amounts of external mail should not be retrieved until an account has been subscribed to.<\/p>\n<h2><a name=\"Setting_up_retrieval\"><\/a>Setting up POP retrieval<\/h2>\n<p>By filling in the name of the server, the username, and the password of an email account you use, you can retrieve all new email from that server to Runbox&#8217; servers. If you are unsure of what the correct data is, please ask the responsible administrators or customer service for help.<\/p>\n<h3>Leave mail on server<\/h3>\n<p>Select whether you want to <strong>leave copies<\/strong> of the fetched email on the external server after retrieval &#8211; this is convenient if you want that email accessible from other clients or services as well.<\/p>\n<h3>Retrieve interval<\/h3>\n<p>If you want the email to be fetched automatically at an interval, select an interval between 10 minutes and 24 hours from the drop-down menu.<\/p>\n<p>You can always retrieve external email manually by clicking &#8220;Retrieve POP&#8221; in the Webmail menu. Your external POP account will then be immediately queued for retrieval, and any downloaded email will be listed in your Inbox as soon as they are retrieved.<\/p>\n<h3>Active\/inactive<\/h3>\n<p>Finally, select whether you want the entry to be active. The &#8220;inactive&#8221; option is convenient if you want the settings stored but not active.<\/p>\n<p>Click [Save settings] to store the configurations, and a new, empty entry will appear below the one you just saved.<\/p>\n<p>If you want to delete a stored entry, check the &#8220;Delete&#8221; box to the right before clicking [Save settings].<\/p>\n<h2><a name=\"Retrieving_Hotmail_Windows_Live\"><\/a>Retrieving Microsoft Outlook Mail (Hotmail, Live)<\/h2>\n<p>You can retrieve your Microsoft email to Runbox via POP3. Simply enter your data as follows:<\/p>\n<ul>\n<li>Server name: pop3.live.com<\/li>\n<li>Port number: 995<\/li>\n<li>Use SSL: Yes<\/li>\n<li>Username: Your FULL email address (for example jdoe@hotmail.com, jdoe@live.com or jdoe@outlook.com)<\/li>\n<li>Password: Your normal password for said account<\/li>\n<li>Please note that Outlook\/Hotmail\/Windows Live doesn&#8217;t allow you to check accounts via POP3 more than every 15. minutes, so don&#8217;t select the 10 minute interval for such accounts.<\/li>\n<li>Outlook POP access is somewhat unreliable and depends on your subscription status, as only paid accounts have this type of access. Please see this <a href=\"https:\/\/support.microsoft.com\/en-us\/office\/pop-imap-and-smtp-settings-for-outlook-com-d088b986-291d-42b8-9564-9c414e2aa040\" target=\"_blank\" rel=\"noopener\">Microsoft<\/a> article for more information.<\/li>\n<\/ul>\n<h2><a name=\"Retrieving_Gmail_Google_Mail\"><\/a>Retrieving Gmail (Google Mail)<\/h2>\n<p>Google is moving away from supporting POP. You can import emails already in your Gmail account to your Runbox account via <a href=\"https:\/\/help.runbox.com\/imap-import\/#Gmail_Imports\">IMAP<\/a>, but to retrieve future email your best bet is to set up forwarding in your Gmail account to Runbox. Here is how to set it up:<\/p>\n<ul>\n<li>Go to Settings \u26ed in your <a href=\"https:\/\/mail.google.com\/mail\/\" target=\"_blank\" rel=\"noopener\">Gmail account<\/a><\/li>\n<li>Click See all settings<\/li>\n<li>Go to Forwarding and POP\/IMAP<\/li>\n<li>Forwarding &#8211; Add a forwarding email<\/li>\n<li>Add your Runbox email address<\/li>\n<li>Go through the verification process<\/li>\n<li>Click Proceed<\/li>\n<li>A confirmation link has been sent to you@runbox.com to verify permission.<\/li>\n<li>Click the link in the confirmation email, and click Confirm.<\/li>\n<li>The forwarding process is now complete.<\/li>\n<\/ul>\n<p>Refer to Gmail Help Topic <a href=\"http:\/\/gmail.google.com\/support\/bin\/answer.py?answer=10957\" target=\"_blank\" rel=\"noopener\">How do I forward my mail to another email account automatically?<\/a><\/p>\n<h2><a name=\"Retrieving_Yahoo_Plus_Mail\"><\/a>Retrieving Yahoo! Plus Mail<\/h2>\n<p>Runbox supports SSL (secure mode) for retrieving mail from other POP3 accounts, which is required by Yahoo! Mail Plus accounts. Simply enter your data as follows:<\/p>\n<ul>\n<li>Server name: plus.pop.mail.yahoo.com<\/li>\n<li>Port number: 995<\/li>\n<li>Use SSL: Yes<\/li>\n<li>Username: Your Yahoo! Mail Plus username (for example jdoe)<\/li>\n<li>Password: Your normal password for said account.<\/li>\n<li>If you have problems retrieving from a\u00a0Yahoo\u00a0account, please see this Yahoo article:\u00a0<a href=\"http:\/\/help.yahoo.com\/help\/us\/mail\/pop\/pop-10.html\" target=\"_blank\" rel=\"noopener\">Errors Receiving Mail (POP)<\/a><\/li>\n<\/ul>\n<h2><a name=\"Setting_up_filters_on_retrieved\"><\/a>Setting up filters on retrieved messages<\/h2>\n<p>To setup a filter to move messages retrieved from a specific external email account to a specific folder, use the following filter format:<\/p>\n<ul>\n<li>Messages where: [\u00a0<strong>Header<\/strong>\u00a0] [\u00a0<strong>contains<\/strong>\u00a0] [\u00a0<strong>X-RMM-Trace: message from<\/strong>\u00a0<em>Username@Servername<\/em>\u00a0] will be [\u00a0<strong>saved to folder<\/strong>\u00a0] [\u00a0<em>Foldername<\/em>\u00a0]<\/li>\n<\/ul>\n<p>Where\u00a0<em>Username<\/em>\u00a0is the username specified in the Retrieve entry,\u00a0<em>Servername<\/em>\u00a0is the server name specified in the Retrieve entry and\u00a0<em>Foldername<\/em>\u00a0is the folder where the retrieved messages are to be saved.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>With POP Fetch you can retrieve email from other email accounts that support the POP3 protocol, with or without\u00a0SSL. Most email servers at work places, educational institutions, and private Internet Service Providers support this protocol. You can enter as many POP servers as you like, and retrieve the email at set intervals. \u00a0Note: New accounts [&#8230;] <a class=\"moretag\" href=\"https:\/\/help.runbox.com\/pop-fetch\/\">Read more<\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[71],"tags":[41,292,286,15,121,288,287],"class_list":["post-496","post","type-post","status-publish","format-standard","hentry","category-retrieve","tag-fetch","tag-forward","tag-gmail","tag-outlook","tag-pop","tag-retrieve","tag-yahoo"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>POP Fetch - Runbox Help<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.runbox.com\/pop-fetch\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"POP Fetch - Runbox Help\" \/>\n<meta property=\"og:description\" content=\"With POP Fetch you can retrieve email from other email accounts that support the POP3 protocol, with or without\u00a0SSL. 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