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I can't access my classes or the comic maker!

Are your classes or comic maker access locked? Here are a few reasons why that could be happening.

  1. The Starter Plan has reached the limit.
    The Starter Plan has a limit of 40 comics and 30 days, if you've reached the limit please consider upgrading to a subscription following the instructions in this article: How To Change or Upgrade Your Subscription.

  2. You've upgraded and the content is still not showing.
    Please log out, refresh then log back in as the website sometimes needs a refresh after a subscription has been purchased to show the changes on the account. If the issue persists, please see this article: If you get an error message and send us an email at , making sure to include the email address that’s associated with your account and the problem you’re encountering, or fill out the Contact Form.

     

  3. My Educator account turned into a Solo Student account!
    If you're a teacher and had an Educator account turn into a Solo Student account please email support@pixton.com including the email address associated with the account or fill out the Contact Form.

  4. My class is archived!
    You can reactivate it following the instructions in this article: How to Archive or Reactivate a Classroom.