Billing
Everything account and billing related
Managing Account and Subscription
Permissions requiredAgents must have an admin role to access subscription details and billing information.Accessing billing and plan settingsTo manage the subscription: Click on the waffle icon in the upper-right corner Select Account administration from the menu Navigate to Account > Billing...
Why is my helpdesk suspended?
A helpdesk may be suspended for several reasons. Billing issueA billing problem has occurred, such as a failed credit card payment or an account that ran out of credit. The admin needs to update billing information to reopen the helpdesk.To resolve billing issues: Navigate to Admin Settings > ...