Import Linked Assets and Tickets

Assets and tickets can be imported while preserving their association. Import assets first, then tickets.

When importing tickets, map the CSV columns to the ticket fields, including the asset field. Mojo uses the value in that field to find a matching asset, checking in this order and moving to the next if a field is blank:

1. Legacy reference number
2. Asset name
3. Asset tag

If a match is found, the asset is linked to the imported ticket.

Related articles

• Asset Import
• Ticket import