Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site.

Customer Service Centre

Welcome to Indigo Help — we’re here to make your experience joyful and seamless. How can we assist you today?

SEARCH

Chat with us to get immediate assistance 24/7.

Just a heads-up: We’re helping lots of customers right now, so you might notice some delays in our response times. We appreciate your understanding and will assist you as soon as possible!

Check the status of any order

Browse Help Articles

Shipping

Shipping Issues

Free Shipping

Where is my order?

See more

Ordering

Taxes and Exemptions

Items That Cannot Be Returned or Exchanged

Free & Easy Returns

See more

Account

Account Centre

Gifting

Gift Cards

About Wish Lists

See more

Rewards

About plum+

About plum

About Indigo

Technology and Security Statement

Indigo's approach to content

Link to a URL Vendor Inquiries

See more

Customer Service Centre

SEARCH

Browse Help Articles

Shipping

Ordering

Account

Gifting

Rewards

About Indigo

Shipping Issues

Free Shipping

Where is my order?

Pickup In Store (Frequently Asked Questions)

Delivery Status

Paid Shipping by Destination

Taxes and Exemptions

Items That Cannot Be Returned or Exchanged

Free & Easy Returns

Using Promo Codes

Place or Cancel an Order

Store Purchase Returns

Accepted Payment Types

Item Availability

Pricing

eBooks

Account Centre

Gift Cards

About Wish Lists

About plum+

About plum

Technology and Security Statement

Indigo's approach to content

Link to a URL Vendor Inquiries

Link to a URL Adopt A School FAQ

Link to a URL Author Inquiries

Link to a URL Love of Reading FAQ

Link to a URL Diversity and Inclusion

Customer Service Centre

SEARCH

Browse Help Articles

Shipping

Ordering

Account

Gifting

Rewards

About Indigo

Email Us

Live Chat