The ability to clearly mark a opportunity as "complete"
Useful for one so I can visually and quickly see which posts I've queued a task for, or mark ones which are irrelevant or which I have replied to externally through my own company accounts.
Feature Request
8 days ago
The ability to clearly mark a opportunity as "complete"
Useful for one so I can visually and quickly see which posts I've queued a task for, or mark ones which are irrelevant or which I have replied to externally through my own company accounts.
Feature Request
8 days ago
New Ops Stuck in May
For all of my projects, all of the βnewestβ New Opportunities only show up to May 5. Why is this?
Feature Request
21 days ago
New Ops Stuck in May
For all of my projects, all of the βnewestβ New Opportunities only show up to May 5. Why is this?
Feature Request
21 days ago
Do upvotes not work?
I have requested and paid for upvotes. Its been between 3-2 days depending on which post and I still do not see any upvotes posted. How long does it usually take?
Bug Report
about 1 month ago
Do upvotes not work?
I have requested and paid for upvotes. Its been between 3-2 days depending on which post and I still do not see any upvotes posted. How long does it usually take?
Bug Report
about 1 month ago
Onboarding redirects to Step 1 without success confirmation
When creating a new Project and finishing onboarding, the UI redirects the user back to Step 1 without any clear indication that the project was successfully created. This leads users to repeat the onboarding process multiple times, creating duplicate projects. I want a clear success confirmation or redirect to the dashboard so I know it went through.
Bug Report
about 1 month ago
Onboarding redirects to Step 1 without success confirmation
When creating a new Project and finishing onboarding, the UI redirects the user back to Step 1 without any clear indication that the project was successfully created. This leads users to repeat the onboarding process multiple times, creating duplicate projects. I want a clear success confirmation or redirect to the dashboard so I know it went through.
Bug Report
about 1 month ago
Free Trial Option
I want a free trial option to test the platform before purchasing, as many competitors offer trials and I want to make sure the platform works for my needs.
Feature Request
about 1 month ago
Free Trial Option
I want a free trial option to test the platform before purchasing, as many competitors offer trials and I want to make sure the platform works for my needs.
Feature Request
about 1 month ago
Faster lead update frequency for Lite plan
I want faster lead update frequencies on the Lite plan. Currently, it updates every two weeks, which is too slow for SEO lead generation because potential clients have usually found someone else by the time I see the lead. I need more frequent updates to be competitive.
Feature Request
about 1 month ago
Faster lead update frequency for Lite plan
I want faster lead update frequencies on the Lite plan. Currently, it updates every two weeks, which is too slow for SEO lead generation because potential clients have usually found someone else by the time I see the lead. I need more frequent updates to be competitive.
Feature Request
about 1 month ago
Export Brand Mentions
I want to be able to download all mentions of our brand (e.g., to CSV or PDF) for reporting and further analysis. This would help in managing brand reputation and sharing insights with the team.
Feature Request
about 1 month ago
Export Brand Mentions
I want to be able to download all mentions of our brand (e.g., to CSV or PDF) for reporting and further analysis. This would help in managing brand reputation and sharing insights with the team.
Feature Request
about 1 month ago
New Opportunity - Keyword Search
It would be great to be able to search for a keyword in the βNew Opportunitiesβ function. This would really help filter posts for local targeting, especially if the brand keywords uploaded are broad terms.
Feature Request
about 2 months ago
New Opportunity - Keyword Search
It would be great to be able to search for a keyword in the βNew Opportunitiesβ function. This would really help filter posts for local targeting, especially if the brand keywords uploaded are broad terms.
Feature Request
about 2 months ago
Bring Back The Leaderboard
Bring back the community leaderboard please. Gamification of helping other users incentivizes being helpful. :)
Feature Request
about 2 months ago
Bring Back The Leaderboard
Bring back the community leaderboard please. Gamification of helping other users incentivizes being helpful. :)
Feature Request
about 2 months ago
Posting to wrong thread
Submitted a task, and the tool posted it to the completely wrong thread. Far from ideal if this happens. I would try and submit this to support, but yeah that doesnβt seem to exist?
Bug Report
2 months ago
Posting to wrong thread
Submitted a task, and the tool posted it to the completely wrong thread. Far from ideal if this happens. I would try and submit this to support, but yeah that doesnβt seem to exist?
Bug Report
2 months ago
Reddit URL Verification Error When Ordering Upvotes
Iβm receiving a βCould not verify the Reddit URL. Please check the URL and try again.β error when attempting to order upvotes. These are valid Reddit URLs. Are you aware of this issue, and is there a fix currently in progress?
Feature Request
2 months ago
Reddit URL Verification Error When Ordering Upvotes
Iβm receiving a βCould not verify the Reddit URL. Please check the URL and try again.β error when attempting to order upvotes. These are valid Reddit URLs. Are you aware of this issue, and is there a fix currently in progress?
Feature Request
2 months ago
Real support center with support tickets
Why isnβt there a real support center here for when we have problems? At least for us paid accounts.
Feature Request
2 months ago
Real support center with support tickets
Why isnβt there a real support center here for when we have problems? At least for us paid accounts.
Feature Request
2 months ago
Nothing works
Posts gets deleted Upvotes gets removed Comments get removed after 4-5 days What is even the point here if reddit removes everything? Reddit knows about pool of accounts. This is just burning cash on fire!
Feature Request
2 months ago
Nothing works
Posts gets deleted Upvotes gets removed Comments get removed after 4-5 days What is even the point here if reddit removes everything? Reddit knows about pool of accounts. This is just burning cash on fire!
Feature Request
2 months ago
Completed
Can't get to the sales team
Lukas hasnβt been responding to my emails, and I canβt set a demo. Could someone please reach out to me? We are ready to start working with one of the plans, but need to discuss some of the future features Lukas told me. Thanks!
Feature Request
2 months ago
Completed
Can't get to the sales team
Lukas hasnβt been responding to my emails, and I canβt set a demo. Could someone please reach out to me? We are ready to start working with one of the plans, but need to discuss some of the future features Lukas told me. Thanks!
Feature Request
2 months ago
Timing Bug: Timers Not Working Correctly
When creating a post and trying to thread the top of the discussion with comments there is an option to set the comments for a certain number of minutes after the parent task. But the system doesnβt respect this rule setting. I recently tried to run my comments within 2 minutes of the post going live. Here are the results in the screenshots. The first is when the post went live. The second was my comments (meant to be within 2 minutes). It takes hours!
Bug Report
2 months ago
Timing Bug: Timers Not Working Correctly
When creating a post and trying to thread the top of the discussion with comments there is an option to set the comments for a certain number of minutes after the parent task. But the system doesnβt respect this rule setting. I recently tried to run my comments within 2 minutes of the post going live. Here are the results in the screenshots. The first is when the post went live. The second was my comments (meant to be within 2 minutes). It takes hours!
Bug Report
2 months ago
New to Engain, need a little guidence please
I am new and after getting my first client uploaded I ran into these questions for a local dentist I will be posting for: New Opportunities: I'm seeing posts with high relevance scores, some as high as 95, but none of them are in our target geo area. A good example is a post asking whether a general dentist can place an implant for a lower first molar. Should I still be commenting on threads like this using the recommended response, even when they're not location-specific? SEO Opportunities: Same geo question applies here. Also, what's the right approach for these threads? Are we dropping a brand mention, a direct link, or both? Competitor Mentions: I added 8 competitors for this practice and only one showed any mentions, and that was back in 2023. Is there anything actionable I should be doing with that data at this point? Smart Search: The only searches pulling relevant results are broad city terms like Dallas TX or Grand Prairie TX, and nearly all of those posts are from 2025 or earlier. Should I be commenting on older threads, or is there a better search strategy I should be using? The bigger question across all of this: does it make sense for a local dental practice to engage on threads that aren't geographically specific to their area? I want to make sure we're using the platform the right way before we start posting. Thank you ahead of time! Mike
Feature Request
2 months ago
New to Engain, need a little guidence please
I am new and after getting my first client uploaded I ran into these questions for a local dentist I will be posting for: New Opportunities: I'm seeing posts with high relevance scores, some as high as 95, but none of them are in our target geo area. A good example is a post asking whether a general dentist can place an implant for a lower first molar. Should I still be commenting on threads like this using the recommended response, even when they're not location-specific? SEO Opportunities: Same geo question applies here. Also, what's the right approach for these threads? Are we dropping a brand mention, a direct link, or both? Competitor Mentions: I added 8 competitors for this practice and only one showed any mentions, and that was back in 2023. Is there anything actionable I should be doing with that data at this point? Smart Search: The only searches pulling relevant results are broad city terms like Dallas TX or Grand Prairie TX, and nearly all of those posts are from 2025 or earlier. Should I be commenting on older threads, or is there a better search strategy I should be using? The bigger question across all of this: does it make sense for a local dental practice to engage on threads that aren't geographically specific to their area? I want to make sure we're using the platform the right way before we start posting. Thank you ahead of time! Mike
Feature Request
2 months ago
New opportunities not working
I have correct settings for keywords, subreddits and prompts, but new opportunities is showing 0
Bug Report
2 months ago
New opportunities not working
I have correct settings for keywords, subreddits and prompts, but new opportunities is showing 0
Bug Report
2 months ago
Language/Geographic Account Selection
I want to be able to select accounts based on language or geography (specifically German accounts). This is important because using English-based accounts for German comments makes them easy for moderators to spot and delete, leading to high deletion rates.
Feature Request
2 months ago
Language/Geographic Account Selection
I want to be able to select accounts based on language or geography (specifically German accounts). This is important because using English-based accounts for German comments makes them easy for moderators to spot and delete, leading to high deletion rates.
Feature Request
2 months ago