{"id":79,"date":"2011-05-09T14:22:48","date_gmt":"2011-05-09T14:22:48","guid":{"rendered":"\/\/help.brosix.com\/\/?p=79"},"modified":"2011-05-09T14:22:48","modified_gmt":"2011-05-09T14:22:48","slug":"activity-log","status":"publish","type":"post","link":"https:\/\/help.brosix.com\/activity-log\/","title":{"rendered":"How to activate, access and delete your team\u2019s chat history archive?"},"content":{"rendered":"<p>You can easily activate, access and delete your team\u2019s chat history archive by following the instructions below:<\/p>\n<h2>Activating the Chat History Archive<\/h2>\n<p>In order to begin using the Chat History Archive option you must ensure that you have activated it for your network through your Control Panel:<\/p>\n<ol>\n<li>Log into your Control Panel at <a href=\"https:\/\/secure.brosix.com\/net\/login\/\" target=\"_blank\" rel=\"noopener\">net.brosix.com<\/a><\/li>\n<li>From the Control Panel Dashboard select Settings-&gt;Configurations<\/li>\n<li>Here you will see the option to enable Chat History (see the image below). Select this option to activate the Chat History Archive on your network<\/li>\n<\/ol>\n<p><a href=\"https:\/\/help.brosix.com\/wp-content\/uploads\/2011\/05\/allow-chat-history-e1509621019418.jpg\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/help.brosix.com\/wp-content\/uploads\/2011\/05\/allow-chat-history-e1509621019418.jpg\" alt=\"chat-history-archive\" width=\"958\" height=\"172\" class=\"alignnone img-responsive aligncenter size-full wp-image-2806\" rel=\"lightbox[79] srcset=\"https:\/\/help.brosix.com\/wp-content\/uploads\/2011\/05\/allow-chat-history-e1509621019418.jpg 953w, https:\/\/help.brosix.com\/wp-content\/uploads\/2011\/05\/allow-chat-history-e1509621019418-300x54.jpg 300w, https:\/\/help.brosix.com\/wp-content\/uploads\/2011\/05\/allow-chat-history-e1509621019418-768x139.jpg 768w\" sizes=\"auto, (max-width: 958px) 100vw, 958px\" \/><\/a><br \/>\n&nbsp;<\/p>\n<h2>Accessing the Chat History Archive<\/h2>\n<p>Once your Chat History Archive is activated you can locate it through your Control Panel:<\/p>\n<ol>\n<li>From the Dashboard choose Users-&gt;Chat History Archives<\/li>\n<li>Select the time period that you would like to access (note that the Archives are divided into month intervals)<\/li>\n<li>Download the file containing the chat history<\/li>\n<\/ol>\n<p>&nbsp;<br \/>\n<a href=\"https:\/\/help.brosix.com\/wp-content\/uploads\/2017\/11\/how-to-access-chat-history-archive.jpg\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/help.brosix.com\/wp-content\/uploads\/2017\/11\/how-to-access-chat-history-archive-300x47.jpg\" alt=\"access chat history archive\" class=\"alignnone img-responsive aligncenter size-full cboxElement wp-image-2803\" width=\"820\" height=\"128\" rel=\"lightbox[79]\" srcset=\"https:\/\/help.brosix.com\/wp-content\/uploads\/2017\/11\/how-to-access-chat-history-archive-300x47.jpg 300w, https:\/\/help.brosix.com\/wp-content\/uploads\/2017\/11\/how-to-access-chat-history-archive-768x120.jpg 768w, https:\/\/help.brosix.com\/wp-content\/uploads\/2017\/11\/how-to-access-chat-history-archive.jpg 820w\" sizes=\"auto, (max-width: 820px) 100vw, 820px\" \/><\/a><br \/>\n&nbsp;<\/p>\n<h2>Deleting the Chat History Archive<\/h2>\n<p>If you would like to delete the Chat History Archive, simply click on the red \u2018Delete\u2019 button in the Chat History Archive section of your Control Panel (see image below):<\/p>\n<p>&nbsp;<br \/>\n<a href=\"https:\/\/help.brosix.com\/wp-content\/uploads\/2017\/11\/how-to-delete-CHA.jpg\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/help.brosix.com\/wp-content\/uploads\/2017\/11\/how-to-delete-CHA.jpg\" alt=\"delete chat history archive\" width=\"1005\" height=\"134\" class=\"alignnone img-responsive aligncenter size-full wp-image-2804\" rel=\"lightbox[79]\" srcset=\"https:\/\/help.brosix.com\/wp-content\/uploads\/2017\/11\/how-to-delete-CHA.jpg 1005w, https:\/\/help.brosix.com\/wp-content\/uploads\/2017\/11\/how-to-delete-CHA-300x40.jpg 300w, https:\/\/help.brosix.com\/wp-content\/uploads\/2017\/11\/how-to-delete-CHA-768x102.jpg 768w\" sizes=\"auto, (max-width: 1005px) 100vw, 1005px\" \/><\/a><br \/>\n&nbsp;<br \/>\n<strong>Please note that your chat history cannot be restored once deleted<\/strong><\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<p>You can find more details about the Chat History Archive <a href=\"https:\/\/help.brosix.com\/users-activity-log\/\">here<\/a>.<\/p>\n<p>Web Control Panel is available only in Brosix Enterprise.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>You can easily activate, access and delete your team\u2019s chat history archive by following the instructions below: Activating the Chat History Archive In order to begin using the Chat History Archive option you must ensure that you have activated it for your network through your Control Panel: Log into your Control Panel at net.brosix.com From [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3,8],"tags":[22,72,180],"class_list":["post-79","post","type-post","status-publish","format-standard","hentry","category-how-to-enterprise-tutorials","category-brosix-enterprise","tag-activity-log","tag-chat-history","tag-log"],"_links":{"self":[{"href":"https:\/\/help.brosix.com\/wp-json\/wp\/v2\/posts\/79","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.brosix.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.brosix.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.brosix.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.brosix.com\/wp-json\/wp\/v2\/comments?post=79"}],"version-history":[{"count":0,"href":"https:\/\/help.brosix.com\/wp-json\/wp\/v2\/posts\/79\/revisions"}],"wp:attachment":[{"href":"https:\/\/help.brosix.com\/wp-json\/wp\/v2\/media?parent=79"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.brosix.com\/wp-json\/wp\/v2\/categories?post=79"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.brosix.com\/wp-json\/wp\/v2\/tags?post=79"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}