Pinned
Completed
Lower Transaction Fees for project invoices
Currently Handoff charges 3.6% for credit card fees. We plan to switch payment processors to provide reduced payment fees in the range of 2.9%-3.15% for credit cards, depending on the contractor’s subscription tier with Handoff. This makes it easier for everyone to use online payments for Handoff’s project invoices.

Justin Watkins 12 months ago
Pinned
Completed
Lower Transaction Fees for project invoices
Currently Handoff charges 3.6% for credit card fees. We plan to switch payment processors to provide reduced payment fees in the range of 2.9%-3.15% for credit cards, depending on the contractor’s subscription tier with Handoff. This makes it easier for everyone to use online payments for Handoff’s project invoices.

Justin Watkins 12 months ago
Pinned
Completed
Projects feature - store all estimates, invoices, proposals in 1 place
In the future, this transition will allow Handoff to store project photos, project notes, project drawings, change orders, material lists, and similar documents in 1 place.

Justin Watkins Over 1 year ago
Pinned
Completed
Projects feature - store all estimates, invoices, proposals in 1 place
In the future, this transition will allow Handoff to store project photos, project notes, project drawings, change orders, material lists, and similar documents in 1 place.

Justin Watkins Over 1 year ago
Pinned
Planned
Renderings: Let AI create a rendering based on my description
Sometimes, a client needs a visual to picture what the final project will look like. That rendering can help me win the deal. If AI could make a rendering of the room, the deck, the new ADU, etc at the early stage of this estimate, it would make me look more professional and help me close jobs.

Richard Wanamaker Over 1 year ago
Pinned
Planned
Renderings: Let AI create a rendering based on my description
Sometimes, a client needs a visual to picture what the final project will look like. That rendering can help me win the deal. If AI could make a rendering of the room, the deck, the new ADU, etc at the early stage of this estimate, it would make me look more professional and help me close jobs.

Richard Wanamaker Over 1 year ago
Pinned
Completed
Invoicing - Provide options for faster payouts
When my clients pay with Handoff invoices, Handoff pays me out once every 2 business days. Sometimes, I just need the money faster. Usually the deposit invoice is my money to go buy materials. Sometimes this needs to happen same day, next day, or over the weekend. If I get the invoice paid Friday but have to wait until Tuesday, that's can delay my projects. Please give me a faster option. Can I get Next Day? Can I get same day or instant?

Justin Watkins Almost 2 years ago
Pinned
Completed
Invoicing - Provide options for faster payouts
When my clients pay with Handoff invoices, Handoff pays me out once every 2 business days. Sometimes, I just need the money faster. Usually the deposit invoice is my money to go buy materials. Sometimes this needs to happen same day, next day, or over the weekend. If I get the invoice paid Friday but have to wait until Tuesday, that's can delay my projects. Please give me a faster option. Can I get Next Day? Can I get same day or instant?

Justin Watkins Almost 2 years ago
Pinned
Completed
Create change order
Projects change often, even after the initial proposal is signed. Let me create Change Orders with Handoff. Change Orders are like amendments to the original proposal/agreement. They function like their own mini-estimate: they have line items, qty rates and item totals, markup, etc. They should be quick to generate. Often they'll be short, like 5 lines or less. We need these change orders signed, and invoiceable.

Dmitry Alexin About 2 years ago
Project Management
Pinned
Completed
Create change order
Projects change often, even after the initial proposal is signed. Let me create Change Orders with Handoff. Change Orders are like amendments to the original proposal/agreement. They function like their own mini-estimate: they have line items, qty rates and item totals, markup, etc. They should be quick to generate. Often they'll be short, like 5 lines or less. We need these change orders signed, and invoiceable.

Dmitry Alexin About 2 years ago
Project Management
CRM and proposal view
A full CRM system to schedule sales subs and appointments warranty claims, etc. Also, this is more important, but the proposal of view is very generic and AI looking. I need to have it look like a high-end proposal with renderings attached of what it will look like. This would help us tremendously. Thanks

Danny Lindholt About 16 hours ago
CRM and proposal view
A full CRM system to schedule sales subs and appointments warranty claims, etc. Also, this is more important, but the proposal of view is very generic and AI looking. I need to have it look like a high-end proposal with renderings attached of what it will look like. This would help us tremendously. Thanks

Danny Lindholt About 16 hours ago
Proposal, Document and Estimate Customization
I’d like the ability to customize my header further, including logo placement, size size and font, maximize spacing etc. For now I have to reply on excel because it gives me more control.

Kelly 2 days ago
Proposal, Document and Estimate Customization
I’d like the ability to customize my header further, including logo placement, size size and font, maximize spacing etc. For now I have to reply on excel because it gives me more control.

Kelly 2 days ago
Files and Photos Organization
When uploading photos or files into the project, there is no way to strategically organize the photos and files.I want to be able to group them until sub folders, rename, and filter by uploaded date as well as edit the photo or file inside of Handoff. I also want to be able to easily view files like plans or photos I uploaded when I am in the middle of working on an estimate. Currently I have to open another tab/window and jump between the two or split my screen (which makes it small to view without zooming) to view the estimate the Ai created and the files I uploaded side by side

Olav Olsen 2 days ago
Files and Photos Organization
When uploading photos or files into the project, there is no way to strategically organize the photos and files.I want to be able to group them until sub folders, rename, and filter by uploaded date as well as edit the photo or file inside of Handoff. I also want to be able to easily view files like plans or photos I uploaded when I am in the middle of working on an estimate. Currently I have to open another tab/window and jump between the two or split my screen (which makes it small to view without zooming) to view the estimate the Ai created and the files I uploaded side by side

Olav Olsen 2 days ago
Add Column for Cost Codes
On the estimate, I noticed the Ai does not consistently list cost codes even through I have it as a preset. It would be great for cost codes to have their own dedicated column on the estimate so I can sort, filter and easily search as well have that on the csv when exporting. This way I can cross check the Ais work with my own manual process.

Olav Olsen 2 days ago
Add Column for Cost Codes
On the estimate, I noticed the Ai does not consistently list cost codes even through I have it as a preset. It would be great for cost codes to have their own dedicated column on the estimate so I can sort, filter and easily search as well have that on the csv when exporting. This way I can cross check the Ais work with my own manual process.

Olav Olsen 2 days ago
Internal Approval Process
At my company I have a sales team and I personally need to review and approve any quotes before they go out to customers. In Handoff we do not have a streamline way to accomplish this. I am having to rely on microsoft teams to communicate with my sales team about an estimate that are approved or rejected internally. If I don’t approve, I send them notes in teams about what needs to change, the sales rep will make changes and I will re-review for approval. Were having to make a duplicate of the estimate to keep the original version and compare the new version.

Brandon Bartow 3 days ago
Internal Approval Process
At my company I have a sales team and I personally need to review and approve any quotes before they go out to customers. In Handoff we do not have a streamline way to accomplish this. I am having to rely on microsoft teams to communicate with my sales team about an estimate that are approved or rejected internally. If I don’t approve, I send them notes in teams about what needs to change, the sales rep will make changes and I will re-review for approval. Were having to make a duplicate of the estimate to keep the original version and compare the new version.

Brandon Bartow 3 days ago
Phase-completion triggered billing in payment schedules
I like to bill periodically after certain construction phases are complete. The current payment schedule only supports due dates of On Approval, On Completion, or Specific Date — but there is no option to tie a payment milestone to the completion of a specific construction phase. Ideal workflow: define payment schedule entries linked to construction phases (e.g., Foundation, Framing, Drywall), and when that phase is marked complete, the corresponding invoice becomes due automatically. This is a common billing pattern for general contractors who do progress billing based on phase completion rather than fixed dates.

Dmitry Alexin 4 days ago
Phase-completion triggered billing in payment schedules
I like to bill periodically after certain construction phases are complete. The current payment schedule only supports due dates of On Approval, On Completion, or Specific Date — but there is no option to tie a payment milestone to the completion of a specific construction phase. Ideal workflow: define payment schedule entries linked to construction phases (e.g., Foundation, Framing, Drywall), and when that phase is marked complete, the corresponding invoice becomes due automatically. This is a common billing pattern for general contractors who do progress billing based on phase completion rather than fixed dates.

Dmitry Alexin 4 days ago
Printed estimate showing all columns
Is there a way to print out a handoff estimate that shows ever column I am filling out not just what the customer sees? Basically I want to see a printed estimate to keep for my records and cannot figure out how to see a ful estimate showing item cost why mark up prof margin total sales etc.

Rachel Stietzel 6 days ago
Printed estimate showing all columns
Is there a way to print out a handoff estimate that shows ever column I am filling out not just what the customer sees? Basically I want to see a printed estimate to keep for my records and cannot figure out how to see a ful estimate showing item cost why mark up prof margin total sales etc.

Rachel Stietzel 6 days ago
Let me adjust the AI chat window width, or create Full Screen mode
It would be really nice if I could adjust the window width (i.e. the vertical divider between the chat window pane and the right ‘main’ pane). I often have to use the [annoying] horizontal scroll bar to view the rest of the tables that AI creates. This is painful and severely impacts my ability to stay productive (running counter to Handoff’s core mission). It’s probably a bad UX practice, too. Please update the UX to allow the user to adjust the vertical width. As a fallback or interim solution, I’d settle with enabling a Full Screen mode in the AI chat window.

Jeff King 7 days ago
Let me adjust the AI chat window width, or create Full Screen mode
It would be really nice if I could adjust the window width (i.e. the vertical divider between the chat window pane and the right ‘main’ pane). I often have to use the [annoying] horizontal scroll bar to view the rest of the tables that AI creates. This is painful and severely impacts my ability to stay productive (running counter to Handoff’s core mission). It’s probably a bad UX practice, too. Please update the UX to allow the user to adjust the vertical width. As a fallback or interim solution, I’d settle with enabling a Full Screen mode in the AI chat window.

Jeff King 7 days ago
Tips and expiration dates on estimates
Having the ability to add an expiration date on an estimate would be very helpful, often times clients don't decline an estimate. Also, being able to have users who pay by card have the ability to add a tip to an invoice would be extremely helpful

Zackary Minarik 7 days ago
Tips and expiration dates on estimates
Having the ability to add an expiration date on an estimate would be very helpful, often times clients don't decline an estimate. Also, being able to have users who pay by card have the ability to add a tip to an invoice would be extremely helpful

Zackary Minarik 7 days ago
Interactive/dynamic tables in documents
When using tables inside an AI generated document, would like the table to be dynamic like excel or general spreadsheets with formulas meaning if a value is updated in the table, any related or corresponding cells/totals should auto update like when working in the estimate. Today the tables in the docs are free form text which could result in a mistake.

Jeff King 8 days ago
Interactive/dynamic tables in documents
When using tables inside an AI generated document, would like the table to be dynamic like excel or general spreadsheets with formulas meaning if a value is updated in the table, any related or corresponding cells/totals should auto update like when working in the estimate. Today the tables in the docs are free form text which could result in a mistake.

Jeff King 8 days ago
Auto Attach Header to AI docs
I want my saved company logo/header to auto‑populate on every new document instead of having to click “Add company header” each time

Jeff King 8 days ago
Auto Attach Header to AI docs
I want my saved company logo/header to auto‑populate on every new document instead of having to click “Add company header” each time

Jeff King 8 days ago
copy of audio from walk through
I want to have a copy of the audio recorded during my walk through made saved to the project like the pictures so I can go back and listen to make sure nothing was missed and hold the client accountable about the details they said they wanted

David Ahrens 9 days ago
copy of audio from walk through
I want to have a copy of the audio recorded during my walk through made saved to the project like the pictures so I can go back and listen to make sure nothing was missed and hold the client accountable about the details they said they wanted

David Ahrens 9 days ago
Proposal Delivery
When i send the proposal to a client via text or email with Handoff I want the delivery to be sent from my email and phone number not Handoffs no reply email and number. I feel that these are getting into spam or junk folders and customers are not getting them .The share option just adds another step in the process making it not seamless

Russell Reyno 9 days ago
Proposal Delivery
When i send the proposal to a client via text or email with Handoff I want the delivery to be sent from my email and phone number not Handoffs no reply email and number. I feel that these are getting into spam or junk folders and customers are not getting them .The share option just adds another step in the process making it not seamless

Russell Reyno 9 days ago
Upload Cost Codes
From Dallas Burt via Intercom: https://app.intercom.com/a/inbox/stmnrgsx/inbox/shared/all/conversation/215473606232026?view=List Ability to upload Cost Codes, or just in general be able to upload files for AI Presets.

Dallas Burt 10 days ago
Upload Cost Codes
From Dallas Burt via Intercom: https://app.intercom.com/a/inbox/stmnrgsx/inbox/shared/all/conversation/215473606232026?view=List Ability to upload Cost Codes, or just in general be able to upload files for AI Presets.

Dallas Burt 10 days ago
handoff Roadmap
I love how transparent handoff is about letting people know about what is coming up and in progress to have new and better features. Is there a way to create a live chat stream so everyone can talk to each other and the handoff team about updates and features and allow us to help make handoff into the best CRM out there?

Steven Jackson 12 days ago
handoff Roadmap
I love how transparent handoff is about letting people know about what is coming up and in progress to have new and better features. Is there a way to create a live chat stream so everyone can talk to each other and the handoff team about updates and features and allow us to help make handoff into the best CRM out there?

Steven Jackson 12 days ago
csv file download integration
I am having a hard time with integrating the csv file into Buildertrend because handoff cannot customize the groups and subgroups, and columns. This would be a great feature to have so we can easily transfer data without the manual entry everytime.

Steven Jackson 12 days ago
csv file download integration
I am having a hard time with integrating the csv file into Buildertrend because handoff cannot customize the groups and subgroups, and columns. This would be a great feature to have so we can easily transfer data without the manual entry everytime.

Steven Jackson 12 days ago
Home Depot Account Linking
I need my home depot account to link with handoff so that way all of our material purchases can be categorized and accounted for each job. Keeping track of realtime costing for each job and then get notified when your about to go over your budget. Handoff should be able to be the executive assistant that everyone needs for their business. There isnt anything like it yet and once handoff can fully integrate into admin, financials, and field, it will dominate every other crm that exists.

Steven Jackson 12 days ago
Home Depot Account Linking
I need my home depot account to link with handoff so that way all of our material purchases can be categorized and accounted for each job. Keeping track of realtime costing for each job and then get notified when your about to go over your budget. Handoff should be able to be the executive assistant that everyone needs for their business. There isnt anything like it yet and once handoff can fully integrate into admin, financials, and field, it will dominate every other crm that exists.

Steven Jackson 12 days ago
Job costing + financials
Build out ability for job costing to track true profitability of projects and his business as a whole. I do not want to take online payments through Handoff without having job costing. For this reason I must keep using my other system and export information from Handoff.

Bernard Woodson 13 days ago
Job costing + financials
Build out ability for job costing to track true profitability of projects and his business as a whole. I do not want to take online payments through Handoff without having job costing. For this reason I must keep using my other system and export information from Handoff.

Bernard Woodson 13 days ago
Detect Duplicates
I used to two different contact lists to import to handoff, some overlapped which caused several duplicates. It would be great if the system could detect if a contact appears to already be in the system when it is analyzing my import list and let me know so I can skip or decide to still import.

David Ahrens 15 days ago
Detect Duplicates
I used to two different contact lists to import to handoff, some overlapped which caused several duplicates. It would be great if the system could detect if a contact appears to already be in the system when it is analyzing my import list and let me know so I can skip or decide to still import.

David Ahrens 15 days ago
Merge Contacts
there is not an easy way to merge contacts in handoff, i copy and paste information manually which takes too many clicks and time. I want to select multiple contacts to merge and have the option to chose what information gets saved

David Ahrens 15 days ago
Merge Contacts
there is not an easy way to merge contacts in handoff, i copy and paste information manually which takes too many clicks and time. I want to select multiple contacts to merge and have the option to chose what information gets saved

David Ahrens 15 days ago