{"id":49570,"date":"2016-07-28T19:32:22","date_gmt":"2016-07-29T02:32:22","guid":{"rendered":"http:\/\/givewp.com\/?post_type=documentation&#038;p=49570"},"modified":"2025-05-27T07:03:42","modified_gmt":"2025-05-27T14:03:42","slug":"data","status":"publish","type":"documentation","link":"https:\/\/givewp.com\/documentation\/core\/tools\/data\/","title":{"rendered":"Data"},"content":{"rendered":"\n<p class=\"has-medium-font-size\">Occasionally your forms stats or donor stats might have gotten out of sync with the gateway. This can happen for a lot of different reasons. The Data tab gives you several tools to automatically resolve that.<\/p>\n\n\n<figure id=\"attachment_560526\" class=\"wp-caption alignnone\" style=\"width: 960px\" aria-describedby=\"caption-attachment-560526\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-560526 size-full\" src=\"https:\/\/givewp.com\/wp-content\/uploads\/2021\/03\/data-recount-stats.png\" alt=\"GiveWP Data tab that shows how to recalculate donation stats\" width=\"960\" height=\"410\" srcset=\"https:\/\/givewp.com\/wp-content\/uploads\/2021\/03\/data-recount-stats.png 960w, https:\/\/givewp.com\/wp-content\/uploads\/2021\/03\/data-recount-stats-300x128.png 300w, https:\/\/givewp.com\/wp-content\/uploads\/2021\/03\/data-recount-stats-768x328.png 768w, https:\/\/givewp.com\/wp-content\/uploads\/2021\/03\/data-recount-stats-365x156.png 365w, https:\/\/givewp.com\/wp-content\/uploads\/2021\/03\/data-recount-stats-760x325.png 760w\" sizes=\"auto, (max-width: 960px) 100vw, 960px\" \/><figcaption id=\"caption-attachment-560526\" class=\"wp-caption-text\">The Data tab of GiveWP\u2019s tools provides you with powerful recalculation tools for managing donation records.<\/figcaption><\/figure>\n<ul>\n<li><strong>Recalculate Total Donation Income Amount<\/strong> = this will take all the transactions you\u2019ve received and recalculate all the numbers that are reported in various places<\/li>\n<li><strong>Recalculate Income Amount and Donation Counts for a Form<\/strong> = you can choose which form you want to recalculate. This will update the total income received for that form, as well as the total number of donations received for that form.<\/li>\n<li><strong>Recalculate Income Amount and Donation Counts for All Forms<\/strong> = This does the same as the previous option, but for ALL forms.<\/li>\n<li><strong>Recalculate Donor Statistics<\/strong> = This recalculates all the numbers you see in the Donor Details screen for all your donors.<\/li>\n<li><strong>Delete Test Payments\u00a0<\/strong>= This allows you to delete any and all donations you\u2019ve made while GiveWP was in \u201cTest Mode\u201d. Note this does not delete donations made with the \u201cTest Gateway\u201d.<\/li>\n<li><strong>Delete Test Donors and Payments<\/strong> = Same as \u201cDelete Test Payments\u201d except it will also delete all donors associated with those test donations as well.<\/li>\n<li><strong>Delete Imported Donors and Payments<\/strong> = If you ran a donation import using <strong>GiveWP &gt; Settings &gt; Tools &gt; Import<\/strong>, this tool allows you to bulk delete all of those imported donations. Optionally, there is a checkbox that allows to also \u201cDelete imported WordPress users\u201d. This is relevant if at the time of import, you selected to create WordPress users associated with your donors and donations.<\/li>\n<li><strong>Delete All Data<\/strong> = This deletes all your transactions and donors completely. We\u2019ve added an additional checkbox you have to check to confirm that action \u2014 Just to be safe.<\/li>\n<\/ul>\n\n\n<h2 id=\"frequently-asked-questions\" class=\"wp-block-heading\" id=\"h-frequently-asked-questions\">Frequently Asked Questions<\/h2>\n\n\n\n\n<div class=\"give-accordion\">\n  <h2 class=\"give-accordion__toggle\">\n    <button class=\"give-accordion__button\" aria-expanded=\"false\">\n      <span class=\"give-accordion__heading\">There are discrepancies in my totals. How can I fix it?<\/span>\n      <i class=\"give-accordion__icon give-accordion__icon--chevron fas fa-chevron-down\">\n\n      <\/i>\n      <i class=\"give-accordion__icon fas give-accordion__icon--minus fa-minus\">\n\n      <\/i>\n    <\/button>\n  <\/h2>\n  <div class=\"give-accordion__panel\" hidden>\n    The first step is to check the donation statuses. Make sure you&#8217;re only including <strong>Completed<\/strong> donations in your totals\u2014<strong>Pending<\/strong>, <strong>Abandoned<\/strong>, or <strong>Failed<\/strong> donations should not be counted.<br>If your data appears correct but the totals are still off, it&#8217;s possible that caching is affecting the results.<br>To quickly resolve this, go to <strong>GiveWP &gt; Tools &gt; Data &gt; Recount Stats<\/strong> and run the available options to refresh your statistics.<br>To help prevent caching-related discrepancies in the future, we recommend reviewing this guide, which explains what caching is and how it can affect your site\u2019s performance and reporting: <a class=\"\" href=\"https:\/\/givewp.com\/documentation\/resources\/caching\/\">https:\/\/givewp.com\/documentation\/resources\/caching\/<\/a>.\n  <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Occasionally your forms stats or donor stats might have gotten out of sync with the gateway. This can happen for a lot of different reasons. The Data tab gives you several tools to automatically resolve that.<\/p>\n","protected":false},"author":5,"featured_media":396853,"parent":85072,"menu_order":4,"template":"","meta":{"_acf_changed":false,"_searchwp_excluded":"","_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_swpsp_post_exclude":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-49570","documentation","type-documentation","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.7.1 (Yoast SEO v26.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Data - GiveWP<\/title>\n<meta name=\"description\" content=\"Occasionally your forms stats or donor stats might have gotten out of sync with the gateway. This can happen for a lot of different reasons. The Data tab gives you several tools to automatically resolve that.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/givewp.com\/documentation\/core\/tools\/data\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Data\" \/>\n<meta property=\"og:description\" content=\"Occasionally your forms stats or donor stats might have gotten out of sync with the gateway. This can happen for a lot of different reasons. 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