## Context & Problem See parent epic. [Figma link for Designs for MVC1](https://www.figma.com/design/doEdmhR2W2K5rtgMX6O6mv/Work-items---Custom-types?node-id=461-154410&t=6z2xeDayWNRnvYDB-0) ## Overview Custom Work Item Types (CWITs) enables organizations to create and configure work item types tailored to their specific workflows, moving beyond the current reliance on labels for categorizing different types of work. This feature allows teams to define custom types like Bugs, Features, Maintenance, etc as first-class work item types with their own configurations. ## Release Strategy ### Beta Release (Q1) **Core Capabilities:** * **Rename existing work item types** at the root namespace level(.com), organization level(Self-Managed) * **Create new custom work item types** with configurable name and icon * Inherit widgets configuration from current Issue type * Root namespace/organization configuration cascades to all child namespaces **Value for GitLab Internal Workflows:** * Teams can create dedicated work item types for Bugs, Features, Maintenance, etc instead of relying on labels * Improved clarity in issue tracking and reporting with type-specific workflows * Better alignment with team-specific processes across different groups **Value for Customers:** * Organizations can adapt GitLab's work item structure to match their existing workflows * Reduced dependency on label-based categorization, which can become unwieldy at scale * Clearer work item taxonomy that reflects business needs ### GA Release (Q1) **Additional Capabilities:** * **Enable/disable specific work item types** at the namespace level, allowing different teams within an organization to tailor types for their workflows within sub-namespace hierarchies * **Customize which widgets are available** on different work item types, enabling teams to show only relevant fields and functionality **Value for GitLab Internal Workflows:** * Departments using dedicated groups (e.g. Security, Infra, etc.) can enable only the work item types relevant to their workflows * Widget customization reduces UI complexity by showing only necessary fields **Value for Customers:** * Enterprise organizations can standardize work item types at the top level while allowing divisions to customize for their needs ## Configurable Work Item Types MVC 1 Status Check bellow linked wiki page for the status SSoT - https://gitlab.com/groups/gitlab-org/plan-stage/-/wikis/Configurable-Work-Items-Project <!-- triage-serverless v3 PLEASE DO NOT REMOVE THIS SECTION --> > [!important] > This page may contain information related to upcoming products, features and functionality. > It is important to note that the information presented is for informational purposes only, so please do not rely on the information for purchasing or planning purposes. > Just like with all projects, the items mentioned on the page are subject to change or delay, and the development, release, and timing of any products, features, or functionality remain at the sole discretion of GitLab Inc. <!-- triage-serverless v3 PLEASE DO NOT REMOVE THIS SECTION -->