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docs: add common connection error due to VPN#3472

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reubenmiller merged 1 commit intothin-edge:mainfrom
reubenmiller:docs-common-errors-openssl-test
Mar 17, 2025
Merged

docs: add common connection error due to VPN#3472
reubenmiller merged 1 commit intothin-edge:mainfrom
reubenmiller:docs-common-errors-openssl-test

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@reubenmiller reubenmiller commented Mar 14, 2025

Proposed changes

Add new case in the common errors which can arise when a VPN is being used which can block the MQTT communciation to Cumulocity.

This section was added after a debug session with a customer.

Types of changes

  • Bugfix (non-breaking change which fixes an issue)
  • New feature (non-breaking change which adds functionality)
  • Improvement (general improvements like code refactoring that doesn't explicitly fix a bug or add any new functionality)
  • Documentation Update (if none of the other choices apply)
  • Breaking change (fix or feature that would cause existing functionality to not work as expected)

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Checklist

  • I have read the CONTRIBUTING doc
  • I have signed the CLA (in all commits with git commit -s. You can activate automatic signing by running just prepare-dev once)
  • I ran just format as mentioned in CODING_GUIDELINES
  • I used just check as mentioned in CODING_GUIDELINES
  • I have added tests that prove my fix is effective or that my feature works
  • I have added necessary documentation (if appropriate)

Further comments

@reubenmiller reubenmiller added documentation Improvements or additions to documentation theme:c8y Theme: Cumulocity related topics labels Mar 14, 2025
@reubenmiller reubenmiller changed the title docs: add common connection error due to VPN error docs: add common connection error due to VPN Mar 14, 2025
@reubenmiller
add common connection error due to VPN error
ffe828b 
Signed-off-by: reubenmiller <reuben.d.miller@gmail.com>
@reubenmiller reubenmiller force-pushed the docs-common-errors-openssl-test branch from 4594b71 to ffe828b Compare March 14, 2025 16:28
@reubenmiller reubenmiller temporarily deployed to Test Pull Request March 14, 2025 16:28 — with GitHub Actions Inactive
didier-wenzek
didier-wenzek approved these changes Mar 17, 2025
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Approved

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github-actions bot commented Mar 17, 2025

Robot Results

✅ Passed ❌ Failed ⏭️ Skipped Total Pass % ⏱️ Duration
592 0 3 592 100 1h34m55.846529999s

@reubenmiller reubenmiller added this pull request to the merge queue Mar 17, 2025
Merged via the queue into thin-edge:main with commit 0f9e117 Mar 17, 2025
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@didier-wenzek didier-wenzek didier-wenzek approved these changes

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documentation Improvements or additions to documentation theme:c8y Theme: Cumulocity related topics

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