✈ Pre-Flight checks
🐞 Describe the bug
The Issue:
My teams are running the latest versions of Revit 2025, Autodesk Desktop Connector, and pyRevit. Our project are collaborated with ACC, including the keynote file. When using the Keynote Manager, we get the following message, "This model is using a keynote file that seems to be managed by Autodesk Desktop Connector (ADC). But ADC is not running, or is not installed. Please install/run the ADC and open the keynote manager again". However ADC is installed and running. This doesn't happen with any other version of Revit.
⌨ Error/Debug Message
This model is using a keynote file that seems to be managed by Autodesk Desktop Connector (ADC). But ADC is not running, or is not installed. Please install/run the ADC and open the keynote manager again
♻️ To Reproduce
- Upload a keynote file to an ACC folder that is shared with Autodesk Desktop Connector.
- Ensure ADC is running and the project is selected and synched.
- Open Revit 2025, Start a project from the ACC folder and load the keynote file.
- Open the Keynote Manager.
⏲️ Expected behavior
The expected behavior is that when ADC is running, the Keynote Manager will open the shared keynote.
🖥️ Hardware and Software Setup (please complete the following information)
==> Registered Clones (full git repos)
==> Registered Clones (deployed from archive/image)
master | Branch: "master" | Version: "5.0.1.25051+1239" | Path: "C:\Program Files\pyRevit-Master"
==> Attachments
master | Product: "2025 First Customer Ship" | Engine: DEFAULT (2712) | Path: "C:\Program Files\pyRevit-Master" | AllUsers
master | Product: "2024.2" | Engine: DEFAULT (2712) | Path: "C:\Program Files\pyRevit-Master" | AllUsers
master | Product: "2023.1.3" | Engine: DEFAULT (2712) | Path: "C:\Program Files\pyRevit-Master" | AllUsers
==> Installed Extensions
==> Default Extension Search Path
C:\Users\clark.brown\AppData\Roaming\pyRevit\Extensions
==> Extension Search Paths
==> Extension Sources - Default
https://github.com/pyrevitlabs/pyRevit/raw/master/extensions/extensions.json
==> Extension Sources - Additional
==> Installed Revits
2025 First Customer Ship | Version: 25.0.2.419 | Build: 20240307_1300(x64) | Language: 1033 | Path: "C:\Program Files\Autodesk\Revit 2025\"
2024.2 | Version: 24.2.0.63 | Build: 20231029_1515(x64) | Language: 1033 | Path: "C:\Program Files\Autodesk\Revit 2024\"
2023.1.3 | Version: 23.1.30.97 | Build: 20230828_1515(x64) | Language: 1033 | Path: "C:\Program Files\Autodesk\Revit 2023\"
==> Running Revit Instances
==> User Environment
Microsoft Windows 10 [Version 10.0.22631]
Executing User: BDGARCHITECTS\clark.brown
Active User: BDGARCHITECTS\clark.brown
Admin Access: Yes
%APPDATA%: "C:\Users\clark.brown\AppData\Roaming"
Latest Installed .Net Framework: 9.0.1
Installed .Net Target Packs: v4.0 v4.5 v4.5.1 v4.5.2 v4.6 v4.6.1 v4.7.2 v4.8 v4.X
Installed .Net-Core Target Packs: v9.0.102
pyRevit CLI v5.0.1.25051+1239.a19f9a76cf00d7256cf522f5ec874fea9dd0baa8
Additional context
✈ Pre-Flight checks
🐞 Describe the bug
The Issue:
My teams are running the latest versions of Revit 2025, Autodesk Desktop Connector, and pyRevit. Our project are collaborated with ACC, including the keynote file. When using the Keynote Manager, we get the following message, "This model is using a keynote file that seems to be managed by Autodesk Desktop Connector (ADC). But ADC is not running, or is not installed. Please install/run the ADC and open the keynote manager again". However ADC is installed and running. This doesn't happen with any other version of Revit.
⌨ Error/Debug Message
♻️ To Reproduce
⏲️ Expected behavior
The expected behavior is that when ADC is running, the Keynote Manager will open the shared keynote.
🖥️ Hardware and Software Setup (please complete the following information)
Additional context