✈ Pre-Flight checks
🐞 Describe the bug
Good Afternoon
We've just installed the latest version of PyRevit and it's loading into Revit 2025 without any issues but older version of Revit get the following error

Any help you can provide would be appreciated
Tony Bird
⌨ Error/Debug Message
Revit cannot run the external application "PyRevitLoader". Contact the provider for assistance. Information they provided to Revit about their identity:.
♻️ To Reproduce
Just open Revit
⏲️ Expected behavior
PyRevit to load with out toolbars
🖥️ Hardware and Software Setup (please complete the following information)
C:\Users\t.bird>pyrevit env
==> Registered Clones (full git repos)
==> Registered Clones (deployed from archive/image)
master | Branch: "master" | Version: "5.0.0.25034+1521" | Path: "C:\ProgramData\pyRevit"
==> Attachments
master | Product: "Autodesk Revit 2025" | Engine: DEFAULT (2712) | Path: "C:\ProgramData\pyRevit" | AllUsers
master | Product: "2024.3.1" | Engine: DEFAULT (2712) | Path: "C:\ProgramData\pyRevit" | AllUsers
==> Installed Extensions
MFTools | Type: Unknown | Repo: "" | Installed: "Y:\Revit\MF Scripts\pyRevit\MFTools.extension"
==> Default Extension Search Path
C:\Users\t.bird\AppData\Roaming\pyRevit\Extensions
==> Extension Search Paths
Y:\Revit\MF Scripts\pyRevit
==> Extension Sources - Default
https://github.com/pyrevitlabs/pyRevit/raw/master/extensions/extensions.json
==> Extension Sources - Additional
==> Installed Revits
Autodesk Revit 2025 | Version: 25.0.2.419 | Build: 20240307_1300(x64) | Language: 1033 | Path: "C:\Program Files\Autodesk\Revit 2025\"
2024.3.1 | Version: 24.3.10.22 | Build: 20241105_1515(x64) | Language: 1033 | Path: "C:\Program Files\Autodesk\Revit 2024\"
==> Running Revit Instances
PID: 17220 | 2024.3.1 | Version: 24.3.10.22 | Build: 20241105_1515(x64) | Language: 0 | Path: "C:\Program Files\Autodesk\Revit 2024"
==> User Environment
Microsoft Windows 10 [Version 10.0.19045]
Executing User: MAXFORDHAM\t.bird
Active User: MAXFORDHAM\t.bird
Admin Access: No
%APPDATA%: "C:\Users\t.bird\AppData\Roaming"
Latest Installed .Net Framework: 8.0.11
No .Net Target Packs are installed.
No .Net-Core Target Packs are installed.
pyRevit CLI v5.0.0.25034+1521.5254fce169ea7164f9452751d9c91c580e45ef5b
Additional context
No response
✈ Pre-Flight checks
🐞 Describe the bug
Good Afternoon
We've just installed the latest version of PyRevit and it's loading into Revit 2025 without any issues but older version of Revit get the following error
Any help you can provide would be appreciated
Tony Bird
⌨ Error/Debug Message
♻️ To Reproduce
Just open Revit
⏲️ Expected behavior
PyRevit to load with out toolbars
🖥️ Hardware and Software Setup (please complete the following information)
Additional context
No response