I am a passionate tech support specialist and WordPress enthusiast with years of hands-on experience in plugin development, customer support, and QA testing. Currently, I serve as an Associate Lead β Tech Support at Ollyo, where I focus on debugging, providing hotfixes, and mentoring teams to deliver top-tier WordPress solutions.
- π Based in Dhaka, Bangladesh.
- π M.Sc. in Computer Science from Jahangirnagar University.
- π οΈ Dedicated to making the web betterβone solution at a time.
Core Expertise:
- WordPress Core, Themes & Plugin Support
- PHP, HTML5, CSS3, JavaScript
- Debugging, Troubleshooting & Conflict Resolution
- Elementor & Page Builders
Tools & Workflow:
- Browser Dev Tools, cPanel, FTP, DNS
- REST API & AJAX
- Version Control (Git/GitHub)
- Ticketing Systems & Documentation
- Security & Performance Optimization
- Associate Lead, Tech Support @ Ollyo (Sep 2024 β Present)
- Leading plugin/theme support and community engagement.
- Providing critical hotfixes and mentoring new team members.
- Technical Support Engineer @ JoomShaper (Sep 2021 β Sep 2024)
- Specialized in Joomla support, bug reporting, and technical documentation.
- Front-End Developer @ MagnifyAds.com (Aug 2017 β Aug 2021)
- Built optimized, responsive websites and collaborated on marketing-tech integrations.
I am an active member of the WordPress community and a regular attendee of WordCamps across South Asia. I love staying updated with tech trends and helping users in various tech communities and Facebook groups.
- Portfolio: parag.bd
- Email: paragdas@protonmail.com
- LinkedIn: linkedin.com/in/your-username ---