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parag44/README.md

Hi there, I'm Parag Das 👋

🚀 WordPress Support Specialist | Tech Support Lead | QA Enthusiast

I am a passionate tech support specialist and WordPress enthusiast with years of hands-on experience in plugin development, customer support, and QA testing. Currently, I serve as an Associate Lead – Tech Support at Ollyo, where I focus on debugging, providing hotfixes, and mentoring teams to deliver top-tier WordPress solutions.

  • 🌍 Based in Dhaka, Bangladesh.
  • 🎓 M.Sc. in Computer Science from Jahangirnagar University.
  • 🛠️ Dedicated to making the web better—one solution at a time.

🛠️ Skills & Technologies

Core Expertise:

  • WordPress Core, Themes & Plugin Support
  • PHP, HTML5, CSS3, JavaScript
  • Debugging, Troubleshooting & Conflict Resolution
  • Elementor & Page Builders

Tools & Workflow:

  • Browser Dev Tools, cPanel, FTP, DNS
  • REST API & AJAX
  • Version Control (Git/GitHub)
  • Ticketing Systems & Documentation
  • Security & Performance Optimization

💼 Professional Experience

  • Associate Lead, Tech Support @ Ollyo (Sep 2024 – Present)
    • Leading plugin/theme support and community engagement.
    • Providing critical hotfixes and mentoring new team members.
  • Technical Support Engineer @ JoomShaper (Sep 2021 – Sep 2024)
    • Specialized in Joomla support, bug reporting, and technical documentation.
  • Front-End Developer @ MagnifyAds.com (Aug 2017 – Aug 2021)
    • Built optimized, responsive websites and collaborated on marketing-tech integrations.

🌟 Community & Beyond

I am an active member of the WordPress community and a regular attendee of WordCamps across South Asia. I love staying updated with tech trends and helping users in various tech communities and Facebook groups.

📫 Let's Connect!

GitHub Streak

Pinned Loading

  1. siteintelix siteintelix Public

    PHP

  2. WP-Plugin-Version-Detector WP-Plugin-Version-Detector Public

    WP Plugin Version Detector

    JavaScript

  3. Radio-Stream-App Radio-Stream-App Public

    An Firefox OS App to stream audio

    CSS 1

  4. ChatGPT ChatGPT Public

    TypeScript

  5. parag44.github.io parag44.github.io Public

    CSS 1

  6. weather-app weather-app Public

    Forked from kidliang/weather-app

    A simple weather application using data from the OpenWeatherMap API.

    JavaScript