Bug type
Regression (worked before, now fails)
Beta release blocker
No
Summary
Environment
- OpenClaw version:
2026.4.15 (041266a)
- OS: Windows
- Install method: npm global install
- Gateway service: Scheduled Task
- State dir:
C:\Users\Wapapapow\.openclaw
- Workspace:
F:\openclaw\workspace
- Gateway bind: loopback (
127.0.0.1:18789)
- Model/provider in use: Z.AI (
glm-4.7, glm-5.1)
Problem
WhatsApp disconnects and reconnects frequently, and OpenClaw often misses messages or cannot send because the WhatsApp listener is not active.
What I already tested
- Re-paired WhatsApp multiple times
- Set
discovery.mdns.mode: "off"
- Set
web.reconnect.maxAttempts: 0
- Stable LAN, no VPN
openclaw doctor --fix many times- Same Z.AI models are fast in Claude Code, so the provider itself does not seem to be the root cause
Symptoms
- Frequent reconnects
- Missed inbound messages
- Outbound send failures
- Cron/message delivery failures with:
No active WhatsApp Web listener (account: default)
Relevant logs
text
21:41:51 [whatsapp] Web connection closed (status 408). Retry 1/∞ in 2.17s… (status=408 Request Time-out Connection was lost)
21:41:54 [whatsapp] Listening for personal WhatsApp inbound messages.
21:54:37 [whatsapp] Web connection closed (status 428). Retry 1/∞ in 2.07s… (status=428 Precondition Required Connection Terminated)
21:54:55 [whatsapp] Listening for personal WhatsApp inbound messages.
22:28:02 [whatsapp] Web connection closed (status 428). Retry 1/∞ in 2.21s… (status=428 Precondition Required Connection Terminated)
22:29:20 [health-monitor] [whatsapp:default] health-monitor: restarting (reason: disconnected)
22:29:21 [whatsapp] [default] starting provider (+xxxx)
22:29:24 [whatsapp] Listening for personal WhatsApp inbound messages.
23:00:04 [whatsapp] No messages received in 30m - restarting connection
23:00:04 [whatsapp] Web connection closed (status 499). Retry 1/∞ in 2.23s… (status=499)
23:03:13 [health-monitor] [whatsapp:default] health-monitor: restarting (reason: disconnected)
23:03:25 [whatsapp] [default] channel stop exceeded 5000ms after abort; continuing shutdown
23:03:35 [whatsapp] Listening for personal WhatsApp inbound messages.
23:03:35 [whatsapp] Failed hydrating participating groups on connect: 1006
23:05:23 [cron:28301bd9-8059-44b5-b4b7-7cd247a34a14] transient direct announce delivery failure, retrying 2/4 in 5s: No active WhatsApp Web listener (account: default). Start the gateway, then link WhatsApp with: openclaw channels login --channel whatsapp --account default.
00:37:05 [tools] message failed: Error: No active WhatsApp Web listener (account: default). Start the gateway, then link WhatsApp with: openclaw channels login --channel whatsapp --account default.
Notes
The generic “link WhatsApp again” suggestion does not seem to be the actual fix here, because the account is already linked and the listener sometimes reconnects successfully before dying again.
Bug type
Regression (worked before, now fails)
Beta release blocker
No
Summary
Environment
2026.4.15 (041266a)C:\Users\Wapapapow\.openclawF:\openclaw\workspace127.0.0.1:18789)glm-4.7,glm-5.1)Problem
WhatsApp disconnects and reconnects frequently, and OpenClaw often misses messages or cannot send because the WhatsApp listener is not active.
What I already tested
discovery.mdns.mode: "off"web.reconnect.maxAttempts: 0openclaw doctor --fixmany timesSymptoms
No active WhatsApp Web listener (account: default)Relevant logs
text
21:41:51 [whatsapp] Web connection closed (status 408). Retry 1/∞ in 2.17s… (status=408 Request Time-out Connection was lost)
21:41:54 [whatsapp] Listening for personal WhatsApp inbound messages.
21:54:37 [whatsapp] Web connection closed (status 428). Retry 1/∞ in 2.07s… (status=428 Precondition Required Connection Terminated)
21:54:55 [whatsapp] Listening for personal WhatsApp inbound messages.
22:28:02 [whatsapp] Web connection closed (status 428). Retry 1/∞ in 2.21s… (status=428 Precondition Required Connection Terminated)
22:29:20 [health-monitor] [whatsapp:default] health-monitor: restarting (reason: disconnected)
22:29:21 [whatsapp] [default] starting provider (+xxxx)
22:29:24 [whatsapp] Listening for personal WhatsApp inbound messages.
23:00:04 [whatsapp] No messages received in 30m - restarting connection
23:00:04 [whatsapp] Web connection closed (status 499). Retry 1/∞ in 2.23s… (status=499)
23:03:13 [health-monitor] [whatsapp:default] health-monitor: restarting (reason: disconnected)
23:03:25 [whatsapp] [default] channel stop exceeded 5000ms after abort; continuing shutdown
23:03:35 [whatsapp] Listening for personal WhatsApp inbound messages.
23:03:35 [whatsapp] Failed hydrating participating groups on connect: 1006
23:05:23 [cron:28301bd9-8059-44b5-b4b7-7cd247a34a14] transient direct announce delivery failure, retrying 2/4 in 5s: No active WhatsApp Web listener (account: default). Start the gateway, then link WhatsApp with: openclaw channels login --channel whatsapp --account default.
00:37:05 [tools] message failed: Error: No active WhatsApp Web listener (account: default). Start the gateway, then link WhatsApp with: openclaw channels login --channel whatsapp --account default.
Notes
The generic “link WhatsApp again” suggestion does not seem to be the actual fix here, because the account is already linked and the listener sometimes reconnects successfully before dying again.