Bug Description

When triggering /new from Feishu DM, the command is detected but delivered=false — the message never reaches the agent and no reply is sent.

Environment:

• OpenClaw version: 2026.4.9
• Channel: Feishu (WebSocket mode)
• Agent: xiaohongshu (non-main agent)
• Feishu DM

Steps to reproduce

1. Send /new via Feishu DM to the bot
2. Expected: new session greeting reply in Feishu
3. Actual: no reply at all, message is lost

Log evidence (2026-04-10)

feishu[xiaohongshu]: detected system command, using plain-text dispatch
feishu[xiaohongshu][msg:om_x100b52b24b485ff4c4ef2207926578a]: system command detected, plain-text dispatch
feishu[xiaohongshu]: system command dispatched (delivered=false)
feishu[xiaohongshu][msg:om_x100b52b24b485ff4c4ef2207926578a]: system command dispatched (delivered=false, elapsed=1275ms)

Every single /new attempt returns delivered=false. Normal conversation messages in the same session work fine.

Timeline

• 2026-04-10 10:28 — /new → delivered=false
• 2026-04-10 10:38 — /new → delivered=false
• 2026-04-10 10:50 — /new → delivered=false

Related Issues

Similar to:

• [Bug] Feishu: /new command reply routed to webchat instead of Feishu #53559 (reply routed to webchat instead of Feishu — same root cause)
• [Bug]: Feishu text commands (/stop, /new, /status) no longer bypass queue during active agent run (3.8 regression) #42803 (Feishu text commands no longer bypass queue)
• [Bug]: Feishu group chat: slash commands like /new, /status, and /model do not work and may lose message content #49915 (Feishu group chat /new not working)

This is a DM-specific variant where the message is completely dropped rather than misrouted.