Bug type
Behavior bug (incorrect output/state without crash)
Summary
FAQ page contains a broken cross-document anchor link to a non-existent troubleshooting section about Xfinity/SSL errors.
Steps to reproduce
- Open https://docs.openclaw.ai/help/faq#i-cant-access-docsopenclawai-ssl-error-what-now
- Click the "Troubleshooting" link in that section
- Observe you land on /help/troubleshooting with no matching anchor
Expected behavior
The link navigates to a relevant troubleshooting section with additional Xfinity SSL details.
Actual behavior
The link targets /help/troubleshooting#docsopenclawai-shows-an-ssl-error-comcastxfinity, but that anchor does not exist in troubleshooting.md.
The page has only these sections: "First 60 seconds", "Anthropic long context 429", "Plugin install fails with missing openclaw extensions", and "Decision tree".
The link targets /help/troubleshooting#docsopenclawai-shows-an-ssl-error-comcastxfinity, but that anchor does not exist in troubleshooting.md.
The page has only these
- sections: "First 60 seconds", "Anthropic long context 429", "Plugin install fails with missing openclaw extensions", and "Decision tree". On GitHub's file viewer,
- clicking the link shows: "Error loading page — An unexpected error occured. Try reloading the page."
OpenClaw version
2026.3.3
Operating system
macOS 15.4
Install method
No response
Logs, screenshots, and evidence
Source: docs/help/faq.md line 452
Broken link: [Troubleshooting](/help/troubleshooting#docsopenclawai-shows-an-ssl-error-comcastxfinity)
grep result confirming anchor does not exist in target file:
$ grep -i "ssl\|xfinity\|comcast" docs/help/troubleshooting.md
(no matches)
When clicking the link from the GitHub repo file view:
"Error loading page — An unexpected error occured. Try reloading the page."
Impact and severity
Affected: Any user experiencing Comcast/Xfinity SSL blocks who follows the FAQ link
Severity: Low (docs-only, no runtime impact)
Frequency: 100% — the anchor simply does not exist
Consequence: Users land on the troubleshooting page with no scroll to relevant content; may assume the info is missing
Additional information
The FAQ section itself (line 448) already contains the full workaround (disable Xfinity Advanced Security or allowlist docs.openclaw.ai), so the cross-reference is redundant.
Removing the broken link is the simplest fix. I'll submit a PR shortly.
Bug type
Behavior bug (incorrect output/state without crash)
Summary
FAQ page contains a broken cross-document anchor link to a non-existent troubleshooting section about Xfinity/SSL errors.
Steps to reproduce
Expected behavior
The link navigates to a relevant troubleshooting section with additional Xfinity SSL details.
Actual behavior
The link targets /help/troubleshooting#docsopenclawai-shows-an-ssl-error-comcastxfinity, but that anchor does not exist in troubleshooting.md.
The page has only these sections: "First 60 seconds", "Anthropic long context 429", "Plugin install fails with missing openclaw extensions", and "Decision tree".
The link targets /help/troubleshooting#docsopenclawai-shows-an-ssl-error-comcastxfinity, but that anchor does not exist in troubleshooting.md.
The page has only these
OpenClaw version
2026.3.3
Operating system
macOS 15.4
Install method
No response
Logs, screenshots, and evidence
Impact and severity
Affected: Any user experiencing Comcast/Xfinity SSL blocks who follows the FAQ link
Severity: Low (docs-only, no runtime impact)
Frequency: 100% — the anchor simply does not exist
Consequence: Users land on the troubleshooting page with no scroll to relevant content; may assume the info is missing
Additional information
The FAQ section itself (line 448) already contains the full workaround (disable Xfinity Advanced Security or allowlist docs.openclaw.ai), so the cross-reference is redundant.
Removing the broken link is the simplest fix. I'll submit a PR shortly.