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Description
Bug Description
Unable to have two accounts for Slack @mention. Slack socket mode connections succeed when using the accounts object in channels.slack, but no events are ever received. Direct messages work fine but unable to do @mentions. The same bot token works correctly when placed at the top level of channels.slack where @mentions work fine.
Environment
- OpenClaw version: 2026.2.14
- Platform: Raspberry Pi (aarch64), Debian, Node 22.22.0
- Slack mode: Socket mode
Reproduction
Working config (top-level tokens)
{
"channels": {
"slack": {
"enabled": true,
"groupPolicy": "open",
"dmPolicy": "open",
"botToken": "xoxb-...",
"appToken": "xapp-...",
"name": "bot1"
}
},
"bindings": [
{ "agentId": "bot1", "match": { "channel": "slack" } }
]
}Logs show [default] starting provider → slack socket mode connected → events flow normally, @mentions in channels work.
Broken config (accounts object, same token)
{
"channels": {
"slack": {
"enabled": true,
"groupPolicy": "open",
"dmPolicy": "open",
"accounts": {
"default": {
"name": "bot1",
"botToken": "xoxb-...",
"appToken": "xapp-..."
}
}
}
},
"bindings": [
{ "agentId": "bot1", "match": { "channel": "slack", "accountId": "default" } }
]
}Logs show [default] starting provider → slack socket mode connected → zero events received. No log entries at all when @mentioning the bot in a channel. DMs also stop working.
What was tested
| Config | Providers start? | Socket connects? | Events received? |
|---|---|---|---|
Top-level tokens (no accounts) |
Yes ([default]) |
Yes | Yes |
Single bot in accounts.default |
Yes ([default]) |
Yes | No |
Two bots in accounts (named bot1 + bot2) |
Yes (both) | Yes (both) | No |
Two bots in accounts (named default + bot2) |
Yes (both) | Yes (both) | No |
Top-level tokens + accounts.bot2 (hybrid) |
Bot2 only | Yes | No (bot1's provider didn't start) |
Key finding
The accounts object itself is the problem. Even with a single account named default using the exact same token that works at the top level, events stop flowing. The socket handshake completes but the event listener/handler does not appear to receive any Slack events.
Expected behavior
Events should be received and processed identically whether tokens are at the top level or inside the accounts object.