Check Existing Issues

• I have searched for any existing and/or related issues.
• I have searched for any existing and/or related discussions.
• I have also searched in the CLOSED issues AND CLOSED discussions and found no related items (your issue might already be addressed on the development branch!).
• I am using the latest version of Open WebUI.

Installation Method

Docker

Open WebUI Version

v0.8.1

Ollama Version (if applicable)

No response

Operating System

Ubuntu LTS

Browser (if applicable)

No response

Confirmation

• I have read and followed all instructions in README.md.
• I am using the latest version of both Open WebUI and Ollama.
• I have included the browser console logs.
• I have included the Docker container logs.
• I have provided every relevant configuration, setting, and environment variable used in my setup.
• I have clearly listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
• I have documented step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation. My steps:
• Start with the initial platform/version/OS and dependencies used,
• Specify exact install/launch/configure commands,
• List URLs visited, user input (incl. example values/emails/passwords if needed),
• Describe all options and toggles enabled or changed,
• Include any files or environmental changes,
• Identify the expected and actual result at each stage,
• Ensure any reasonably skilled user can follow and hit the same issue.

Expected Behavior

For this specific log: expect a log of skipping this or no log at all

For retrieval feature: when no model presented, either on a fresh start or user provided invalid model id(that can't be read from dir), the feature should be disabled, and explicitly tell user to turnoff OFFLINE_MODE if they want to download by model id.

Actual Behavior

v0.8.1 - building the best AI user interface.

https://github.com/open-webui/open-webui

ERROR [open_webui.retrieval.utils] Cannot determine model snapshot path: Cannot find an appropriate cached snapshot folder for the specified revision on the local disk and outgoing traffic has been disabled. To enable repo look-ups and downloads online, pass 'local_files_only=False' as input.
Traceback (most recent call last):
  File "/app/backend/open_webui/retrieval/utils.py", line 1267, in get_model_path
    model_repo_path = snapshot_download(**snapshot_kwargs)
                      ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/site-packages/huggingface_hub/utils/_validators.py", line 89, in _inner_fn
    return fn(*args, **kwargs)
           ^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.11/site-packages/huggingface_hub/_snapshot_download.py", line 306, in snapshot_download
    raise LocalEntryNotFoundError(
huggingface_hub.errors.LocalEntryNotFoundError: Cannot find an appropriate cached snapshot folder for the specified revision on the local disk and outgoing traffic has been disabled. To enable repo look-ups and downloads online, pass 'local_files_only=False' as input.

Steps to Reproduce

docker compose setup

  chat:
    image: ghcr.io/open-webui/open-webui:v0.8.1-slim
    environment:
      - OFFLINE_MODE=True  # disables version check
      - ENABLE_SIGNUP=False
      - ENABLE_OLLAMA_API=0

and start by docker compose up -d

Logs & Screenshots

see above actual behavior

Additional Information

I'll take a look at codebase and see if a surgical code change may fix it