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issue: Custom Pending User Overlay Text Not Displaying on Mobile #20284

@sophia-xu-upskill

Description

@sophia-xu-upskill

Check Existing Issues

  • I have searched for any existing and/or related issues.
  • I have searched for any existing and/or related discussions.
  • I have also searched in the CLOSED issues AND CLOSED discussions and found no related items (your issue might already be addressed on the development branch!).
  • I am using the latest version of Open WebUI.

Installation Method

Docker

Open WebUI Version

v0.6.41

Ollama Version (if applicable)

No response

Operating System

Amazon Linux 2

Browser (if applicable)

No response

Confirmation

  • I have read and followed all instructions in README.md.
  • I am using the latest version of both Open WebUI and Ollama.
  • I have included the browser console logs.
  • I have included the Docker container logs.
  • I have provided every relevant configuration, setting, and environment variable used in my setup.
  • I have clearly listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
  • I have documented step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation. My steps:
  • Start with the initial platform/version/OS and dependencies used,
  • Specify exact install/launch/configure commands,
  • List URLs visited, user input (incl. example values/emails/passwords if needed),
  • Describe all options and toggles enabled or changed,
  • Include any files or environmental changes,
  • Identify the expected and actual result at each stage,
  • Ensure any reasonably skilled user can follow and hit the same issue.

Expected Behavior

When a new user registers on Open WebUI, the pending user overlay page should display custom text configured by the administrator. This should work correctly on both desktop and mobile browsers.

Actual Behavior

When a new user registers on Open WebUI, the pending user overlay page should display custom text configured by the administrator. This works correctly on desktop browsers but fails on mobile browsers, which show the default system text instead.

Steps to Reproduce

  1. As an admin, configure custom text for pending user overlay in the admin panel, see attached screenshot.

  2. Register a new user account on a desktop browser, after click "Create Account" button:
    ✅ Expected: Custom configured text is displayed
    ✅ Result: Works correctly - custom text is shown

  3. Register a new user account on a mobile browser, after click "Create Account" button:
    ✅ Expected: Same custom configured text should be displayed
    ❌ Result: Default system text is shown instead

Alternative for step 3:

  1. Log in from a mobile browser using the PENDING user created in step 2.
    ✅ Expected: Same custom configured text should be displayed
    ❌ Result: Default system text is shown instead

Logs & Screenshots

Image

Additional Information

Type Definition Mismatch issue:

There's an inconsistency in the TypeScript type definition:

Backend returns: pending_user_overlay_content
Type definition in src/lib/stores/index.ts has: pending_user_overlay_description

While this shouldn't affect runtime behavior, it indicates potential confusion in the codebase.

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