issue: Unable to Export Chats #20205
Description
Check Existing Issues
- I have searched for any existing and/or related issues.
- I have searched for any existing and/or related discussions.
- I have also searched in the CLOSED issues AND CLOSED discussions and found no related items (your issue might already be addressed on the development branch!).
- I am using the latest version of Open WebUI.
Installation Method
Docker
Open WebUI Version
v0.6.43
Ollama Version (if applicable)
No response
Operating System
Debian 12
Browser (if applicable)
No response
Confirmation
- I have read and followed all instructions in
README.md. - I am using the latest version of both Open WebUI and Ollama.
- I have included the browser console logs.
- I have included the Docker container logs.
- I have provided every relevant configuration, setting, and environment variable used in my setup.
- I have clearly listed every relevant configuration, custom setting, environment variable, and command-line option that influences my setup (such as Docker Compose overrides, .env values, browser settings, authentication configurations, etc).
- I have documented step-by-step reproduction instructions that are precise, sequential, and leave nothing to interpretation. My steps:
- Start with the initial platform/version/OS and dependencies used,
- Specify exact install/launch/configure commands,
- List URLs visited, user input (incl. example values/emails/passwords if needed),
- Describe all options and toggles enabled or changed,
- Include any files or environmental changes,
- Identify the expected and actual result at each stage,
- Ensure any reasonably skilled user can follow and hit the same issue.
Expected Behavior
Export All Chats should export the chats.
Actual Behavior
A 500 (Internal Server Error is returned)
Steps to Reproduce
- Clean install on Debian.
- Pull and run the container, with a bind mount for the data.
- Visit the chat interface
- Add open AI compatible endpoint (openrouter)
- Complete a chat, all chat features work fine.
- Go to account > data controls > export all chats
- Click on the button, nothing happens, on the browser console a 500 response code is returned.
- Which triggers subsequent error
Uncaught (in promise) SyntaxError: Unexpected token 'I', "Internal S"... is not valid JSON - Server logs attached.
Logs & Screenshots
The container logs:
| File "/usr/local/lib/python3.11/site-packages/starlette/middleware/exceptions.py", line 63, in __call__
| await wrap_app_handling_exceptions(self.app, conn)(scope, receive, send)
| File "/usr/local/lib/python3.11/site-packages/starlette/_exception_handler.py", line 53, in wrapped_app
| raise exc
| File "/usr/local/lib/python3.11/site-packages/starlette/_exception_handler.py", line 42, in wrapped_app
| await app(scope, receive, sender)
| File "/usr/local/lib/python3.11/site-packages/fastapi/middleware/asyncexitstack.py", line 18, in __call__
| await self.app(scope, receive, send)
| File "/usr/local/lib/python3.11/site-packages/starlette/routing.py", line 716, in __call__
| await self.middleware_stack(scope, receive, send)
| File "/usr/local/lib/python3.11/site-packages/starlette/routing.py", line 736, in app
| await route.handle(scope, receive, send)
| File "/usr/local/lib/python3.11/site-packages/starlette/routing.py", line 290, in handle
| await self.app(scope, receive, send)
| File "/usr/local/lib/python3.11/site-packages/fastapi/routing.py", line 117, in app
| await wrap_app_handling_exceptions(app, request)(scope, receive, send)
| File "/usr/local/lib/python3.11/site-packages/starlette/_exception_handler.py", line 53, in wrapped_app
| raise exc
| File "/usr/local/lib/python3.11/site-packages/starlette/_exception_handler.py", line 42, in wrapped_app
| await app(scope, receive, sender)
| File "/usr/local/lib/python3.11/site-packages/fastapi/routing.py", line 103, in app
| response = await f(request)
| ^^^^^^^^^^^^^^^^
| File "/usr/local/lib/python3.11/site-packages/fastapi/routing.py", line 424, in app
| raw_response = await run_endpoint_function(
| ^^^^^^^^^^^^^^^^^^^^^^^^^^^^
| File "/usr/local/lib/python3.11/site-packages/fastapi/routing.py", line 310, in run_endpoint_function
| return await dependant.call(**values)
| ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
| File "/app/backend/open_webui/routers/chats.py", line 384, in get_user_chats
| return [
| ^
| File "/app/backend/open_webui/routers/chats.py", line 385, in <listcomp>
| ChatResponse(**chat.model_dump())
| ^^^^^^^^^^^^^^^
| AttributeError: 'tuple' object has no attribute 'model_dump'
+------------------------------------Browser logs
Failed to load resource: the server responded with a status of 500 ()
Uncaught (in promise) SyntaxError: Unexpected token 'I', "Internal S"... is not valid JSONUnderstand this errorAdditional Information
Tried redeploying after clearing the database, same issue persists.