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Unable to load image caption model after failure #19299

@sevapopov2

Description

@sevapopov2

Brief summary

I tried to load image caption model once when tried one of first alfas of 2026.1.
The model doesn't load since then and every time I try to enable image caption again it fails immediately.

Steps to reproduce

  1. Launch NVDA
  2. Enable image caption and make that it fails to load the model
  3. Disable and enable image caption in settings dialog or press Ins+g and press yes button in the dialog

Actual behavior

Image caption loading fails immediately.

Expected behavior

There should be a way to reload the model if it failed. Maybe I should remove something from user config for it to work as expected.

NVDA logs, crash dumps and other attachments

Image model loading failure.log

NVDA type

portable copy

NVDA version

alpha-53667,bc2647d0

Have you tried any other versions of NVDA? If so, please report their behaviors.

it was reproduced in alpha-52937,f535af1f first time and then it doesn't work in each alfa.

Windows version

Windows 11 25H2

Name and version of other software in use when reproducing the issue

No response

Other information about your system

The first time I tried to load the image model it couldn't load, probably due to restrictions we can currently face with connecting to different services.
Model doesn't load again when I connect to VPN, however maybe I need to remove something from config.

Does the issue still occur after restarting your computer?

I have restarted my computer and the issue still occurs

If NVDA add-ons are disabled, is your problem still occurring?

I have restarted NVDA with add-ons disabled and the issue still occurs

Does the issue still occur after you run the COM Registration Fixing Tool in NVDA's tools menu?

I have run the COM Registration Fixing Tool and the issue still occurs

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    bugp3https://github.com/nvaccess/nvda/blob/master/projectDocs/issues/triage.md#priorityrelease/blockingthis issue blocks the milestone releasetriagedHas been triaged, issue is waiting for implementation.

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