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Unable to load image caption model after failure #19299
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bugp3https://github.com/nvaccess/nvda/blob/master/projectDocs/issues/triage.md#priorityhttps://github.com/nvaccess/nvda/blob/master/projectDocs/issues/triage.md#priorityrelease/blockingthis issue blocks the milestone releasethis issue blocks the milestone releasetriagedHas been triaged, issue is waiting for implementation.Has been triaged, issue is waiting for implementation.
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bugp3https://github.com/nvaccess/nvda/blob/master/projectDocs/issues/triage.md#priorityhttps://github.com/nvaccess/nvda/blob/master/projectDocs/issues/triage.md#priorityrelease/blockingthis issue blocks the milestone releasethis issue blocks the milestone releasetriagedHas been triaged, issue is waiting for implementation.Has been triaged, issue is waiting for implementation.
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Brief summary
I tried to load image caption model once when tried one of first alfas of 2026.1.
The model doesn't load since then and every time I try to enable image caption again it fails immediately.
Steps to reproduce
Actual behavior
Image caption loading fails immediately.
Expected behavior
There should be a way to reload the model if it failed. Maybe I should remove something from user config for it to work as expected.
NVDA logs, crash dumps and other attachments
Image model loading failure.log
NVDA type
portable copy
NVDA version
alpha-53667,bc2647d0
Have you tried any other versions of NVDA? If so, please report their behaviors.
it was reproduced in alpha-52937,f535af1f first time and then it doesn't work in each alfa.
Windows version
Windows 11 25H2
Name and version of other software in use when reproducing the issue
No response
Other information about your system
The first time I tried to load the image model it couldn't load, probably due to restrictions we can currently face with connecting to different services.
Model doesn't load again when I connect to VPN, however maybe I need to remove something from config.
Does the issue still occur after restarting your computer?
I have restarted my computer and the issue still occurs
If NVDA add-ons are disabled, is your problem still occurring?
I have restarted NVDA with add-ons disabled and the issue still occurs
Does the issue still occur after you run the COM Registration Fixing Tool in NVDA's tools menu?
I have run the COM Registration Fixing Tool and the issue still occurs