Brief summary
When installing an add-on whose minimumNVDAVersion is higher than the current NVDA version, if there is already a disabled add-on installed (where lastTestedNVDAVersion < current NVDA version), NVDA shows the "View incompatible add-ons" dialog for the existing add-on instead of directly prompting about the new add-on's incompatibility.
Steps to reproduce
- Current NVDA version: 2025.3.1.
- Install and disable the following add-on:
- v2rayN-0.7
lastTestedNVDAVersion: 2024.1 (Lower than current NVDA).
- Attempt to install the following add-on:
All of the above add-ons need to be downloaded manually and installed by opening them in Windows Explorer, because these versions are not available in the Add-ons Store.
Actual behavior
An unexpected dialog titled "View incompatible add-ons" appears first (showing the disabled v2rayN add-on). Only after closing this dialog does NVDA show the incompatibility warning for the SentenceNav add-on being installed.
Expected behavior
NVDA should immediately show the incompatibility warning/installation prompt for the SentenceNav add-on currently being installed.
NVDA logs, crash dumps and other attachments
No response
NVDA type
installed copy
NVDA version
2025.3.1
Have you tried any other versions of NVDA? If so, please report their behaviors.
No
Windows version
Windows 10 22H2 (AMD64) build 19045.6466
Name and version of other software in use when reproducing the issue
None
Other information about your system
None
Does the issue still occur after restarting your computer?
I have restarted my computer and the issue still occurs
If NVDA add-ons are disabled, is your problem still occurring?
I have restarted NVDA with add-ons disabled and the issue still occurs
Does the issue still occur after you run the COM Registration Fixing Tool in NVDA's tools menu?
I have run the COM Registration Fixing Tool and the issue still occurs
Brief summary
When installing an add-on whose
minimumNVDAVersionis higher than the current NVDA version, if there is already a disabled add-on installed (wherelastTestedNVDAVersion< current NVDA version), NVDA shows the "View incompatible add-ons" dialog for the existing add-on instead of directly prompting about the new add-on's incompatibility.Steps to reproduce
lastTestedNVDAVersion: 2024.1 (Lower than current NVDA).minimumNVDAVersion: 2026.1 (Higher than current NVDA).All of the above add-ons need to be downloaded manually and installed by opening them in Windows Explorer, because these versions are not available in the Add-ons Store.
Actual behavior
An unexpected dialog titled "View incompatible add-ons" appears first (showing the disabled
v2rayNadd-on). Only after closing this dialog does NVDA show the incompatibility warning for theSentenceNavadd-on being installed.Expected behavior
NVDA should immediately show the incompatibility warning/installation prompt for the
SentenceNavadd-on currently being installed.NVDA logs, crash dumps and other attachments
No response
NVDA type
installed copy
NVDA version
2025.3.1
Have you tried any other versions of NVDA? If so, please report their behaviors.
No
Windows version
Windows 10 22H2 (AMD64) build 19045.6466
Name and version of other software in use when reproducing the issue
None
Other information about your system
None
Does the issue still occur after restarting your computer?
I have restarted my computer and the issue still occurs
If NVDA add-ons are disabled, is your problem still occurring?
I have restarted NVDA with add-ons disabled and the issue still occurs
Does the issue still occur after you run the COM Registration Fixing Tool in NVDA's tools menu?
I have run the COM Registration Fixing Tool and the issue still occurs