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Freeze when locking windows #19037

@Danstiv

Description

@Danstiv

Steps to reproduce

  1. Lock windows using win+l or wait for lock due to inactivity (if configured).

Actual behavior

Nvda freezes forever.
Unlocking Windows does not lead to recovering from this state.

Expected behavior

NVDA should not freeze.

NVDA logs, crash dumps and other attachments

nvda-old.log

System configuration

NVDA installed/portable/running from source

Installed

NVDA version

alpha-52937,f535af1f (2026.1.0.52937)

Windows version

Windows 11 24H2 (AMD64) build 26100.6584

Name and version of other software in use when reproducing the issue

-

Other information about your system

Lock screen is disabled on my system, so when locking windows PIN prompt appears immediately.

Other questions

Does the issue still occur after restarting your computer?

Yes

Have you tried any other versions of NVDA? If so, please report their behaviors

Observed a few versions before x64 snapshot, and in the latest x64 also.

If NVDA add-ons are disabled, is your problem still occurring?

Yes

Does the issue still occur after you run the COM Registration Fixing Tool in NVDA's tools menu?

Yes

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    bug/freezebug/regressionepic/64bit-migrationneeds-technical-investigationA technical investigation is required to progress the issue.p2https://github.com/nvaccess/nvda/blob/master/projectDocs/issues/triage.md#prioritytriagedHas been triaged, issue is waiting for implementation.

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