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Highlighter does not highlight Outlook recipient auto-complete entries #18483

@Nerlant

Description

@Nerlant

Steps to reproduce:

  • Ensure the NVDA Highlighter is turned on
  • Click the "New Email" button in Outlook
  • Navigate to the "To" recipient edit field
  • A list with contact suggestions should open
  • Navigate into the list to select one of the suggested contact entries

Actual behavior:

  • The NVDA Highlighter does not highlight the selected contact suggestion in the list

Expected behavior:

  • The NVDA Highlighter highlights the selected contact suggestion in the list

NVDA logs, crash dumps and other attachments:

nvda.log

Image of the Highlighter not highlighting the selected entry (actual behavior):
Image - Not working

Image of the Highlighter highlighting the selected entry (expected behavior):
Image - Working

System configuration

Tested with NVDA installed and with NVDA running from source

Tested with NVDA versions:

  • 2024.4.2
  • 2025.1
  • 2025.1.2
  • 2025.2beta2

Windows version:

Microsoft Windows 11 Pro Version 10.0.26100 Build 26100

Name and version of other software in use when reproducing the issue:

Microsoft® Outlook® for Microsoft 365 MSO (Version 2506 Build 16.0.18925.20076) 64-bit

Other questions

Does the issue still occur after restarting your computer?

Yes

Have you tried any other versions of NVDA? If so, please report their behaviors.

See above

If NVDA add-ons are disabled, is your problem still occurring?

Yes

Does the issue still occur after you run the COM Registration Fixing Tool in NVDA's tools menu?

Not tested

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    app/microsoft-officeaudience/low-visionPR or issue is relevant to sighted or low vision usersbugp4https://github.com/nvaccess/nvda/blob/master/projectDocs/issues/triage.md#prioritytriagedHas been triaged, issue is waiting for implementation.

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