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Word crashes when accessing Word using UIA #18279

@wmhn1872265132

Description

@wmhn1872265132

Steps to reproduce:

  • Start NVDA
  • Make sure Use UI Automation to access Microsoft Word document controls Select Default (Where suitable)
  • Open Word

Actual behavior:

Word crashes, but change Use UI Automation to access Microsoft Word document controls to Only when necessary, Word works properly

Expected behavior:

Word should run normally

NVDA logs, crash dumps and other attachments:

Word crash log.txt

System configuration

NVDA installed/portable/running from source:

installed

NVDA version:

2025.1.1rc1 (2025.1.1.36852)

Windows version:

Windows 11 24H2 (AMD64) build 26100.4351

Name and version of other software in use when reproducing the issue:

Word Version 2408 (Build version 17932.20396

Other information about your system:

Other questions

Does the issue still occur after restarting your computer?

Yes

Have you tried any other versions of NVDA? If so, please report their behaviors.

No

If NVDA add-ons are disabled, is your problem still occurring?

Yes

Does the issue still occur after you run the COM Registration Fixing Tool in NVDA's tools menu?

Yes

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