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Windows Magnifier seems to cause audio ducking not to function properly #17748

@supanut2000

Description

@supanut2000

So I've been noticing this for possibly a good while already but it seems that whenever I activated Windows Magnifier it tends to interfere with NVDA's audio ducking capability.

Steps to reproduce:

  1. Have some sort of audio playing in the background, for example an audio game or a music file.
  2. Use the NVDA hotkey (by default it is NVDA+shift+d) to switch audio ducking mode to always duck.
  3. Activate Windows Magnifier by pressing the Windows+= hotkey.

Actual behavior:

NVDA no longer ducks the audio, even though in the settings dialog the audio ducking mode has not change. Or sometimes NVDA would just only duck audio when outputting speech, even when audio ducking mode is set to always duck.

Expected behavior:

When using the always duck audio ducking mode, NVDA should continue to duck all audio even when Windows Magnifier is activated.

NVDA logs, crash dumps and other attachments:

nvda.log

System configuration

NVDA installed/portable/running from source:

Installed

NVDA version:

Release 2024.4.2

Windows version:

Windows 11 24H2, Version 10.0.26100 Build 26100

Name and version of other software in use when reproducing the issue:

Sketchbook (Your World) (SBYW) 5.3.7.4

Other information about your system:

Other questions

Does the issue still occur after restarting your computer?

Yes

Have you tried any other versions of NVDA? If so, please report their behaviors.

  • NVDA 2017.3 (portable): Unable to reproduce the issue, NVDA says audio ducking not supported even though running under the same system as the installed 2024.4.2 copy.
  • NVDA 2023.3 (portable): Unable to reproduce the issue, NVDA says audio ducking not supported even though running under the same system as the installed 2024.4.2 copy.

If NVDA add-ons are disabled, is your problem still occurring?

Yes

Does the issue still occur after you run the COM Registration Fixing Tool in NVDA's tools menu?

Yes

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