Skip to content

NVDA wont stop audio ducking #17349

@BlindMerican

Description

@BlindMerican

steps to reproduce

just turn on nvda and turn off audio ducking. reduce voice fade to "0" go into win 10 sound setings and turn off audio enhancements set to "do nothing" disallow all audio outputs to take over device. enable l;oudness equ;alizer. turn all apps to 100% volume. restart computer and use any communication app such as skype, discord, signal

Actual behavior: as soon as their is a windows updates audio and/or nvda audio settings are reset. or any communication app is used such as signal or discord audio ducking begins again and computer has to be restarted. I even plugged in headphones and mapped nvda audio to the headphones, which was terrible during calls, then restarted nvda.. it did resolve the ducking until I unplugged them. it remapped to the microsoft sound mapper and began ducking all over again

Expected behavior:

NVDA logs, crash dumps and other attachments:

I cant do this while nvda isnt speaking the nvda menu

System configuration

NVDA installed/portable/runnit i ing from source:

NVDA version:

NVDA 2024.4

Windows version:

windows 10 pro 64 git

Name and version of other software in use when reproducing the issue:

win 10 pro + nvda + dicord or any communication app

Other information about your system:

Microsoft accessibility remoted in and said it was an NVDA problem as it did not occur with narrator or JAWS. Microsoft has refused to open a ticket on this as I requested and directed me to NVDA

Other questions

Does the issue still occur after restarting your computer?

the issue will stop temporarily only after restarting but begins again with using any communication app or after the computer powers off completely or after a windows update

Have you tried a oany other versions of NVDA?

I have only used the most recent version of nvda currently availa
nvda log
ble on the website

If NVDA add-ons are disabled, is your problem still occurring?

i dont have any addons

Does the issue still occur after you run the COM Registration Fixing Tool in NVDA's tools menu?

using the com fixing tool does nothing to fix it

Metadata

Metadata

Assignees

No one assigned

    Labels

    No labels
    No labels

    Type

    No type
    No fields configured for issues without a type.

    Projects

    No projects

    Milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions